- Company Name
- Interac Corp.
- Job Title
- Corporate Applications Intern
- Job Description
-
**Job Title**
Corporate Applications Intern
**Role Summary**
Support the Corporate Applications team in tool standardization and system integration, focusing on Jira Cloud, Planview, AgilePlace, Salesforce, and ServiceNow. Responsibilities include facilitation of meetings, ticketing, documentation, and integration tasks to improve operational efficiency in an agile environment.
**Expectations**
- Deliver clear, actionable notes and documentation for application teams.
- Drive process improvement and automation initiatives with measurable impact.
- Communicate effectively with cross‑functional stakeholders and maintain project timelines.
**Key Responsibilities**
- Conduct daily syncs and weekly meetings; capture notes, action items, and project updates.
- Create, update, and manage Jira tickets and Confluence documentation.
- Configure and standardize Jira Cloud workflows, issue types, and board settings.
- Document best practices and develop guides for new Jira project setups.
- Support integration of Jira with Planview, AgilePlace, and ServiceNow; test and troubleshoot configurations.
- Monitor integrated tools, proactively flag issues, and ensure reliability.
- Develop and maintain automated workflows, share training materials, and facilitate user adoption.
- Participate in agile ceremonies: backlog refinement, sprint planning, and retrospectives.
- Collaborate with IT, Project Management, and Agile Coaches to optimize tool usage and onboarding processes.
**Required Skills**
- Proficiency with Microsoft Office (Excel, PowerPoint) for data analysis and documentation.
- Familiarity with project management and collaboration tools (Jira, Planview, ServiceNow).
- Strong written and verbal communication; ability to produce concise, clear documentation.
- Problem‑solving mindset; driven to identify improvement opportunities and implement solutions.
- Ability to work independently, handle ambiguity, and meet deadlines.
**Required Education & Certifications**
- Currently pursuing a Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
**Preferred (but not required)**
- Experience with Jira, Planview, ServiceNow, or similar platforms.
- Basic knowledge of cloud‑based documentation tools (Confluence, SharePoint).
- Exposure to scripting (Python, JavaScript) or automation tools (Power Automate).
- Understanding of agile frameworks (Scrum, Kanban) and data integration concepts.