- Company Name
- Interac Corp.
- Job Title
- Business Systems Analyst
- Job Description
-
**Job Title**
Business Systems Analyst – Fraud Management
**Role Summary**
Analyze and design systems to detect and prevent fraud within real‑time payment platforms. Collaborate with product, engineering, QA, and operations teams to capture business requirements, translate them into technical specifications, and drive high‑quality delivery.
**Expectations**
Deliver traceable, compliant requirements that enable secure, high‑volume payment solutions. Mentor peers, champion best practices, and foster a culture of continuous improvement. Act as a liaison between business stakeholders and technical teams, ensuring alignment and timely delivery.
**Key Responsibilities**
- Gather, document, and maintain functional and non‑functional requirements, epics, and user stories.
- Partner with cross‑functional teams (Product, Engineering, QA, Operations, external vendors) to ensure alignment on objectives and scope.
- Implement frameworks for traceability, impact analysis, and quality assurance of requirements.
- Promote knowledge sharing, standardize tools and templates, and uphold documentation standards.
- Support team members on complex projects, encouraging innovative solution design.
- Maintain stakeholder communication and facilitate stakeholder management processes.
**Required Skills**
- Business systems analysis methodologies, tools, and best practices.
- Strong communication, documentation, and stakeholder management skills.
- In-depth knowledge of fraud detection, cybersecurity, and payment industry technologies (chip/contactless EMV, settlement, reconciliation, POS/ABM).
- Experience with IAM systems (Active Directory, Azure AD), hybrid cloud environments, and enterprise messaging/database platforms.
- Understanding of Open APIs, RESTful interfaces, ISO 8583/ISO 20022, UML/BPMN.
- Familiarity with regulatory frameworks (AML, KYC, GDPR, SOX).
- SQL, Power BI, Atlassian tools (Jira, Confluence).
**Required Education & Certifications**
- Bachelor’s degree in Computer Science, Engineering, Business Systems, or related field (or equivalent experience).
- 5+ years as a Business Systems Analyst, with at least 2 years in fraud prevention or cybersecurity.
- Agile/Scrum experience; foundational project management knowledge.
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