DRS IT Solutions Inc

About the Company

DRS IT Solutions Inc is a Women-Owned boutique recruiting firm, headquartered in Novi, Michigan. We specialize in Staffing Information Technology Professionals. We are an IT staffing provider with expertise in emerging technologies like Big Data analytics, DevOps, AI, RPA, Cloud, IOT, Machine Learning, Cyber Security, Social & Mobile.

DRS IT SOLUTIONS Inc is certified as a Woman's Business Enterprise (WBE) through the Women's Business Enterprise National Council (WBENC).

Listed Jobs

Company Name

DRS IT Solutions Inc

Job Title

Web Programmer

Job Description

**Job Title:** Web Programmer **Role Summary:** Develops and maintains web applications using full-stack development, collaborating with cross-functional teams including project managers, UI/UX designers, and agile teams to design, test, and deploy solutions. **Expectations:** 2-3 years of experience in specified programming languages and frameworks, with proven ability to work in agile environments and deliver complex software solutions. **Key Responsibilities:** - Design, develop, test, and deploy full-stack web applications. - Collaborate with project managers, application owners, and UI/UX teams. - Implement backend systems using Java, Spring framework, and Oracle databases. - Develop responsive user interfaces with HTML5, CSS, JavaScript, and jQuery. - Apply Agile methodologies in development processes. **Required Skills:** - Required: Java, 3 years; Front-end frameworks (HTML/CSS/JS), 2 years; Spring framework, 2 years; JPA/Hibernate, 2 years; Agile experience, 2 years; Spring Boot, Spring Data, Bootstrap, 2 years; HTML5/CSS/Data Tables, 2 years; jQuery/jQuery UI, 2 years; Oracle 12c/19c, 2 years. - Preferred: React.js, 2 years; JBOSS Enterprise Environment, 2 years; SQL/PLSQL, 2 years; Log4j, JUnit, Tiles, 2 years; Reporting Tools (Jasper Reports, Crystal Reports, Business Objects), 2 years; UI/UX design principles, 1 year. **Required Education & Certifications:** Not specified.

Lansing, United states

On site

Junior

11-11-2025

Company Name

DRS IT Solutions Inc

Job Title

Sr. Genesys Developer

Job Description

Job Title: Sr. Genesys Developer Role Summary: Senior developer responsible for designing, implementing, and maintaining on‑prem Genesys environments. Leads architecture, component administration, intelligent workload distribution (IWD), routing, workflow, and reporting across multi‑channel interactions. Ensures high availability, scalability, security, and performance while integrating legacy systems (Oracle, SAP BO) and modern APIs (Microsoft Graph). Expectations: - Must be a U.S. citizen and reside within 90 miles of Lansing, MI. - Hybrid work model: on‑site 2 days per week; no remote‑only option. - Employment through W2/1099; no C2C/vendor referrals. Key Responsibilities: - Design on‑prem Genesys architecture, sizing, network, and failover strategies. - Administer core components (Interaction Server, URS, Stat Server, Config Server, Message Server, T‑Server). - Configure, manage, and tune Geneys Intellivision Workload Distribution (IWD) – positions, workbins, SLA‑based routing, rules engine. - Build routing strategies using Genesys Composer/Architect for email, file capture, work items, and APIs. - Set up file server capture interfaces; automate document classification and queue routing. - Integrate Microsoft Graph API for email ingestion; handle OAuth2, parsing, and conversion to work items. - Configure and customize Genesys Pulse dashboards; monitor real‑time KPIs and tune Stat Server. - Develop historical reports with InfoMart and SAP BusinessObjects; schedule and analyze performance/SLA data. - Write complex Oracle SQL queries; maintain schema integration with Genesys reporting and routing. - Conduct root‑cause analysis using Logs, Pulse, ICON, and historical data; implement health alerts and performance tuning. Required Skills: - Deep knowledge of on‑prem Genesys architecture and component interactions. - Proficiency with Configuration Manager (CME) and Genesys Administrator Extension. - Experience designing and managing IWD positions, workbins, SLA rules, and dynamic routing logic. - Skilled in Genesys Composer/Architect for multi‑channel workflow creation. - Expertise in file server capture configuration and automated document routing. - Strong integration skills with Microsoft Graph API; OAuth2, email parsing, content rules. - Competent in Genesys Pulse customization, real‑time KPI monitoring, and Stat Server tuning. - Ability to design and develop reports using InfoMart data structures and SAP BusinessObjects. - Solid understanding of Oracle database design and advanced SQL query writing. - Proficiency with monitoring tools (Pulse, ICON) and performance troubleshooting. - Familiarity with policy management, version control for IWD rules, and best‑practice deployment. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, or related field. - Genesys Architect or Intellivision Specialty certifications preferred. - Oracle Database certification (e.g., Oracle Certified Associate) advantageous.

Lansing, United states

Hybrid

17-11-2025

Company Name

DRS IT Solutions Inc

Job Title

Software Test Analyst

Job Description

**Job Title:** Software Test Analyst **Role Summary:** Lead end‑to‑end software testing for enterprise web and API applications in an Agile environment. Design, execute, and automate test cases, manage test artifacts, and collaborate closely with cross‑functional teams to ensure product quality and regulatory compliance. **Expectations:** - US Citizens only; must reside within 90 mi of Lansing, MI. - Hybrid work: in‑office 2 days per week; no remote‑only option. - W2/1099 employment; no C2C or vendor referrals. - Minimum 5 years of senior testing experience. **Key Responsibilities:** - Develop and maintain manual and automated test plans, strategies, and reports. - Design reusable test cases (positive, negative, boundary) from Azure DevOps user stories and acceptance criteria. - Execute functional, integration, regression, performance, load, accessibility (ADA), and post‑deployment tests. - Identify, document, and track defects in Azure DevOps; communicate status to developers, BAs, and stakeholders. - Automate web applications using Java with Playwright/Selenium/Cypress; create Gherkin scenarios and Java step definitions. - Write and run SQL/P‑SQL queries for test data setup and validation against Oracle/SQL Server. - Perform API testing with Postman, Rest Client, RESTAssured, or similar. - Conduct performance/load tests with JMeter or LoadRunner. - Contribute to Agile ceremonies (Scrum meetings, backlog grooming, sprint reviews). - Apply secure application development lifecycle principles. **Required Skills:** - Java (OOP), Selenium WebDriver, Playwright, Cypress, TestNG framework. - Gherkin/Cucumber writing. - Azure DevOps (Boards, Repos, Testing module). - Git version control (branching, pull requests). - SQL/PL‑SQL proficiency (SELECT, JOIN, data validation). - API testing tools (Postman, Rest Client, RESTAssured). - Performance/load testing tools (JMeter, LoadRunner). - ADA compliance testing tools (AccVerify, JAWS). - Excellent written and verbal communication. - Strong collaboration in Agile/Scrum teams. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - Certifications preferred: ISTQB Advanced Test Analyst, Cucumber, or similar QA/automation credentials.

Lansing, United states

Hybrid

Mid level

17-11-2025

Company Name

DRS IT Solutions Inc

Job Title

CRM Administrator

Job Description

Job Title: CRM Administrator Role Summary: Manage and enhance Oracle Service Cloud configuration, user administration, data integrity, and Intelligent Advisor functionality while coordinating mid‑scale projects to align with business goals. Expections: US Citizen, local to specified region, contract type 1099, no C2C or vendor referrals. Key Responsibilities: - Configure and maintain CRM settings, user profiles, workflows, templates, surveys, campaigns, databases, and permissions. - Test and validate custom code, vendor releases, patches, and add‑ons. - Collaborate with contact center, business analysts, developers, DB and systems admins to recommend operational improvements, customizations, and ensure system reliability. - Manage data imports, migrations, integrations, and cleanup to maintain integrity. - Provide application administration, troubleshooting and support for IT projects, including code migration, change control, security, performance and availability. - Develop and maintain Intelligent Advisor interviews within Oracle Service Cloud. - Coordinate project timelines, deliverables, and resources across multiple teams. - Maintain project documentation: BRS, test plans, results, project plans, and meeting notes. - Schedule project meetings to ensure timely updates and issue resolution. - Utilize project management tools (Jira, Trello, Confluence, Asana). Required Skills: - CRM administration expertise with Oracle Service Cloud (or comparable). - Data management, reporting, campaign, and survey tool proficiency. - HTML, CSS, JavaScript knowledge. - Excellent written and verbal communication. - Strong interpersonal, analytical, and organizational skills. - Proficiency with project management software (Jira, Trello, Confluence, Asana). - Advanced Microsoft Office (Excel, Word, PowerPoint). Required Education & Certifications: Not specified. Minimum experience: 2–3 years CRM administration; 1–2 years project coordination.

Atlanta, United states

Hybrid

Junior

24-11-2025