ESB Technologies

About the Company

Looking to accelerate your business with the right blend of talent, technology, and AI innovation? As former IT leaders ourselves, we created ESB Technologies to provide comprehensive solutions that transform your business capabilities and position you as a market leader.


What This Means For You:

> Exceptional Talent: Access thoroughly vetted technical professionals, personally assessed by our founders

> Salesforce Excellence: Leverage our certified expertise for powerful CRM implementations

> Digital Transformation: Revolutionize your operations with end-to-end project delivery

> AI Innovation: Deploy cutting-edge automation to streamline processes and unlock new opportunities

> Strategic Advantage: Position your business to outperform competitors and lead your market


Why Clients Trust Us:

> Inc. Regional Winner (2024): Named one of the Fastest-Growing Companies

> USPAACC Award (2024): Recognized as the Fastest Growing Asian American Business

> Best Places to Work (2020): 100% of our employees rate us as a great place to work--compared to just 57% at typical U.S. companies


Your success is our mission. Partner with ESB Technologies to access exceptional talent, accelerate your digital transformation, and gain the competitive edge that drives market leadership.

Listed Jobs

Company Name

ESB Technologies

Job Title

ServiceNow Architect

Job Description

**Job Title**: ServiceNow Architect **Role Summary** Design, implement, and optimize ServiceNow solutions across enterprise environments. Lead cross‑functional teams to deliver high‑quality features, maintain CMDB integrity, and ensure seamless integrations with existing systems. Serve as a technical liaison between business stakeholders and development teams to translate requirements into robust ServiceNow workflows and processes. **Expactations** - Minimum 7 years in IT product development roles, overseeing full release life cycles. - At least 5 years managing complex, multi‑team product or technology delivery in high‑tech or government settings. - Proven ServiceNow development, implementation, and enhancement experience, including workflow design, module configuration, and system integrations. - Strong communication with executive, business, and technical audiences. **Key Responsibilities** - Architect and drive ServiceNow implementations, customizations, and upgrades. - Manage CMDB structure, data quality, and governance initiatives. - Lead ServiceNow Discovery tool rollout, ensuring accurate asset discovery and data validation. - Coordinate multi‑team delivery of product releases, meeting timelines and quality objectives. - Prototype, evaluate, and test solutions for production readiness. - Integrate continuous improvement practices and user feedback into product enhancements. - Support training, documentation, and adoption efforts for end users. **Required Skills** - Deep knowledge of ServiceNow platform (workflow engine, modules, integrations). - Experience with SharePoint 365, Microsoft Project, Azure DevOps, and collaborative tools. - Strong analytical, problem‑solving, and project management abilities. - Excellent written and verbal communication. - Ability to work independently and influence cross‑functional teams. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field. - ServiceNow System Administrator Certification (mandatory). - Preferred Certifications: – ServiceNow Certified Implementation Specialist (CIS) – Project Management Professional (PMP) – ITIL Foundation or Agile/Scrum certification.

Tallahassee, United states

On site

Senior

04-11-2025