City of Toronto

About the Company

The City of Toronto is committed to fostering a positive and progressive workplace culture, and strives to build a workforce that reflects the citizens it serves. We are committed to building a high performing public service, with strong and effective leaders to enable service excellence, through high engagement and healthy and safe workplaces.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada's leading economic engine and one of the world's most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.

Toronto Public Service consists of approximately 35,771 employees, providing programs and services to Toronto residents, businesses and visitors. Additionally, the City of Toronto has a number of agencies and corporations including the Toronto Police Service, Toronto Public Library and the Toronto Transit Commission, which make up the broader municipal organization.

There are 44 operating divisions and offices providing an extensive level of programs and services. We offer diverse career opportunities across a wide variety of professional, trade, administrative, managerial and other employment roles.
The Toronto Public Service has won numerous awards for quality, innovation and efficiency in delivering citizen-focused services. We are proud to have been named one of Canada's Top 100 Employers, Canada's Best Diversity Employers, Top Family Friendly Employers and Greater Toronto's Top Employers.

Consider joining the award-winning Toronto Public Service and help us make a difference in a great City!

Listed Jobs

Company Name

City of Toronto

Job Title

Associate Director

Job Description

**Job title** Associate Director, Contracts Management **Role Summary** Provide strategic leadership and operational expertise to transform, integrate, and oversee city‑wide technology procurement and contract management. Drive the development of governance frameworks, optimize contract processes, negotiate vendor agreements, and ensure compliance with policies, budgets, and regulatory requirements. **Expectations** - Lead change management initiatives and align procurement strategy with organisational goals. - Deliver measurable improvements in cost, efficiency, and risk mitigation across technology contracts. - Maintain high‑level stakeholder relationships and influence decision‑making at senior municipal levels. **Key Responsibilities** - Develop and implement strategic plans for procurement of hardware, software, cloud, and subscription services. - Co‑design and enforce a governance framework that enhances accountability for planning, contracting, and execution of city‑wide technology agreements. - Optimize contract management processes, develop tracking and reporting tools, and embed automation and data‑driven insights. - Negotiate, document, and manage vendor selection, terms, evaluation, and preferred vendor relationships. - Supervise the IT planning cycle, prioritise technology projects, and translate business concepts into viable business cases. - Ensure compliance with purchasing regulations, cybersecurity, sustainability, and ethical procurement standards. - Collaborate with Purchasing & Materials Management, Legal Services, and external partners to align objectives and improve procurement practices. - Identify and recommend appropriate cloud services, balancing security, cost, and regulatory constraints. - Lead continuous improvement initiatives, incorporating market trends and industry best practices into procurement strategies. **Required Skills** - Strategic leadership and change management - Advanced contract negotiation and vendor management - Procurement lifecycle expertise (tech, cloud, licences) - Strong analytical, data‑driven decision making - Stakeholder engagement and partnership building - Regulatory and compliance knowledge (purchasing laws, cybersecurity, sustainability) - Project and program management (budget, timelines, risk) - Communication and presentation to senior leadership **Required Education & Certifications** - Bachelor’s degree in Business Administration, Supply Chain, Procurement, Law, Information Technology, or related field (master’s preferred). - Professional certification in procurement or contract management: e.g., Certified Professional in Supply Management (CPSM), Certified Contract Manager (CCM), or Certified Professional in Contract Management (CPCM). - Project Management Professional (PMP) or equivalent project‑management credential preferred. - Knowledge of cloud‑services procurement and cybersecurity standards is an asset.

Toronto, Canada

On site

07-01-2026

Company Name

City of Toronto

Job Title

MANAGER STRATEGIC WORKFORCE MGMT PF&R

Job Description

**Job Title:** Manager, Strategic Workforce Management **Role Summary** Lead strategic workforce planning, employee relations, and workplace investigations for Parks, Forestry & Recreation management services. **Expectations** Develop workforce strategies aligned with organizational goals; ensure compliance with HR policies; deliver customer-focused service through process improvement. **Key Responsibilities** - Formulate and implement strategic workforce plans, policies, and performance metrics. - Oversee staff operations, including scheduling, performance evaluation, disciplinary actions, and training. - Investigate and resolve complex workplace complaints and systemic issues. - Lead case management, conduct root-cause analyses, and prepare investigative reports. - Administer annual budgets and monitor financial compliance. - Collaborate with HR, corporate stakeholders, and unions to align talent strategies and labor agreements. - Design and deliver organizational training programs, including legislative and accreditation requirements. - Foster partnerships with educational institutions and government bodies to advance workforce development. **Required Skills** - Strategic workforce planning and leadership. - Employee relations, conflict resolution, and performance management. - Workplace investigation and compliance with labor standards. - Budget management and policy implementation. - Stakeholder collaboration and stakeholder communication. - Training development and adult learning principles. **Required Education & Certifications** - Bachelor’s degree in Human Resources, Business Administration, or related field. - Master’s degree or HR certification (e.g., CHRP, HRMP) preferred. - Proven experience in unionized or non-unionized workforce management.

Toronto, Canada

On site

28-01-2026

Company Name

City of Toronto

Job Title

Project Manager Technology Services (IAM/PAM)

Job Description

**Job Title** Project Manager, Technology Services – IAM/PAM **Role Summary** Lead the planning, execution, and delivery of Identity and Privileged Access Management (IAM/PAM) solutions across enterprise systems. Drive project lifecycle from scope definition to implementation, ensuring alignment with security strategy, governance, budget, and timeline. **Expectations** - Deliver all IAM/PAM milestones within defined scope, quality, schedule, and financial constraints. - Foster cross‑functional collaboration, managing stakeholders at all organizational levels. - Apply PMI‑aligned project management practices and maintain rigorous documentation and reporting. **Key Responsibilities** - Define project charter, detailed scope, and technical requirements for IAM/PAM initiatives. - Develop, manage, and track comprehensive project plans, budgets, and resource allocations. - Identify, assess, and mitigate risks, issues, and change requests; maintain change control processes. - Oversee contract negotiations, vendor selection, and performance management; prepare RFI/P/R, SOW, MOU, SLA documents. - Lead, mentor, and evaluate project team members; manage staffing, schedules, and performance reviews. - Coordinate stakeholder communication, progress reporting, and stakeholder engagement plans. - Conduct financial management tasks: cost‑benefit analyses, feasibility studies, and fiscal approvals. - Ensure compliance with security governance, data protection, and regulatory standards. **Required Skills** - Project management methodology (PMBOK, PRINCE2, or equivalent). - Strong knowledge of IAM/PAM concepts, technologies, and integration patterns. - Budgeting, forecasting, and financial oversight. - Risk & issue management, change control, and quality assurance. - Vendor & contract management, negotiation, and procurement. - Leadership, team building, and staff development. - Excellent written and verbal communication, stakeholder facilitation, and presentation skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. - 5+ years of progressive IT project management experience, with at least 3 years managing IAM/PAM or security initiatives. - PMP, PMI‑CAPM, or similar project management certification strongly preferred. ---

Toronto, Canada

Hybrid

11-02-2026

Company Name

City of Toronto

Job Title

ADMINISTRATIVE ASSISTANT 1

Job Description

**Job title:** Administrative Assistant 1 **Role Summary:** Provide senior‑level administrative support to Deputy City Clerks and the Chief of Protocol, managing complex projects, correspondence, scheduling, and confidential documentation within a municipal government context. **Expectations:** Deliver high‑quality, time‑critical support to executive staff, maintaining confidentiality, professionalism, and adherence to policies. Demonstrate independent judgment, organizational skill, and proactive problem solving while serving a wide range of internal and external stakeholders. **Key Responsibilities:** - Manage and prioritize daily appointments, meetings, and travel for senior leadership, including the Mayor’s office, city councillors, and divisional staff. - Review, route, and draft responses to incoming correspondence and calls, ensuring alignment with municipal policies and protocols. - Coordinate administrative operations, set workload priorities, and provide guidance or training to clerical staff. - Prepare, process, and proof‑read confidential labor relations documents (disciplinary notes, grievance letters, contingency plans) and attend grievance hearings. - Monitor council and committee reports, review agendas, flag operational issues, and deliver timely summaries or recommendations. - Maintain and update policy manuals, council and corporate guidelines, and the records management system. - Develop and coordinate internal communication materials such as newsletters, bulletins, and flyers. - Handle inquiries from staff, the public, media, unions, and other government entities, offering accurate information and appropriate referrals. - Coordinate labour disruption and crisis response plans. - Ensure compliance with legislation, by‑laws, agreements, and procedural standards across all deliverables. **Required Skills:** - Advanced proficiency in office productivity suites (Word, Excel, Outlook, PowerPoint). - Superior written and verbal communication, including drafting official documents and minutes. - Strong organizational and time‑management abilities; capacity to juggle competing priorities. - Discretion and integrity in handling confidential and sensitive information. - Knowledge of municipal government processes, policies, and legislative requirements. - Diplomacy, tact, and customer‑service orientation when interacting with diverse stakeholders. - Critical thinking and problem‑solving skills; able to anticipate issues and propose solutions. - Ability to train or mentor junior staff and oversee clerical standards. - Record‑management expertise and attention to detail. **Required Education & Certifications:** - High‑school diploma or equivalent (post‑secondary credential in business administration or related field preferred). - Minimum of 3–5 years of progressive administrative experience in a complex, government or municipal environment. - No specific certifications required; familiarity with HR or labour‑relations procedures is advantageous.

Toronto, Canada

Hybrid

12-02-2026