Harbinger

About the Company

Harbinger is a commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to support the growing demand for medium-duty EVs. Leveraging a foundation of proprietary, in-house developed vehicle technologies designed specifically for commercial vehicles, Harbinger is bringing a first-of-its-kind EV platform to market, priced for zero acquisition premium.

Harbinger: Familiar Form, Revolutionary Foundation.

Listed Jobs

Company Name

Harbinger

Job Title

Manager, Sales Operations & Enablement

Job Description

**Job Title:** Manager, Sales Operations & Enablement **Role Summary:** Oversee sales performance and operational processes, driving enablement initiatives that equip field teams with knowledge, tools, and data insight to secure market share and deliver superior customer experiences across automotive and EV product lines. **Expectations:** - Minimum 8 years of OEM sales operations experience. - Proven record of building and scaling high‑performing sales teams, meeting or exceeding sales targets. - Strong communicator; adept at translating complex technical details into customer‑centric messaging. - Advanced proficiency with CRM (HubSpot preferred) and sales intelligence platforms. - Demonstrated analytical and visual communication skills for executive reporting. - In‑depth understanding of dealer/wholesale distribution methodology. **Key Responsibilities:** - Design and execute a sales enablement roadmap aligned with go‑to‑market goals, product launches, and electrification milestones. - Develop and deliver onboarding and ongoing training programs covering product knowledge, EV technology, competitive positioning, and best sales practices. - Own the creation, curation, and consistent use of sales content (pitch decks, case studies, one‑pagers, proposals). - Optimize CRM workflows to improve lead tracking, forecasting accuracy, and reporting quality. - Conduct market and competitive intelligence gathering to refine messaging and inform product development. - Partner cross‑functionally with Product, Marketing, and Engineering to integrate new product features into sales assets. - Define, monitor, and report on KPIs for sales readiness, enablement material adoption, and ROI of training initiatives. **Required Skills:** - Sales enablement strategy and roadmap development - Training & onboarding program design - Content creation & management - CRM administration (HubSpot) and workflow optimization - Data analysis & KPI definition - Competitive intelligence & market research - Storyboarding and executive presentation skills - Collaboration across product, marketing, and engineering teams - Strong written and verbal communication **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Engineering, or a related field (preferred). - Certifications: HubSpot Sales Software Certified, or equivalent CRM/enablement certifications, are a plus.

Garden grove, United states

On site

Senior

17-11-2025

Company Name

Harbinger

Job Title

Inside Sales Associate

Job Description

Job Title: Inside Sales Associate Role Summary: Drive early-stage B2B sales pipeline actions for a commercial electric vehicle platform, converting prospects into qualified opportunities and supporting close. Expactations: - Generate and manage B2B outreach via email and phone. - Leverage AI‑powered tools (CRM, sequencing, research) to personalize prospecting. - Demonstrate product features onsite/offsite and present value proposition. - Assist in quoting, pricing, and documentation to advance deals. Key Responsibilities: - Conduct outbound outreach and maintain vendor pipeline. - Prepare and present vehicle demonstrations and product presentations. - Support sales team with pipeline management and deal closure activities. - Collate market feedback and product objections for continuous improvement. Required Skills: - 3–5 years Business Development Representative or similar role. - Proven experience launching new products, handling objections, and educating markets. - Strong communication, presentation, and negotiation skills. - Proficiency with CRM, email sequencing, and research tools. - Spanish language proficiency preferred; familiarity with startup or high‑growth environments a plus. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Engineering, or related field (preferred).

Garden grove, United states

Hybrid

Junior

18-11-2025

Company Name

Harbinger

Job Title

Customer Experience Manager

Job Description

**Job Title** Customer Experience Manager **Role Summary** Lead the development and execution of a comprehensive customer experience (CX) strategy for commercial electric vehicle clients, overseeing the entire lifecycle from inquiry to end‑of‑life. Drive cross‑functional initiatives to improve service delivery, digital tools, and operational efficiency while championing the customer perspective in all decision‑making processes. **Expectations** - Deliver measurable improvements in NPS, CSAT, and CES scores. - Provide regular executive reporting on CX metrics and ROI of initiatives. - Build and maintain a customer‑centric culture through training and communication standards. **Key Responsibilities** 1. **CX Strategy & Roadmapping** – Design and implement lifecycle‑wide CX strategy for commercial EV fleet customers. 2. **Customer Journey Mapping** – Document and analyze touchpoints across Sales, Delivery, Service, Digital/App, and Support to identify pain points and delight opportunities. 3. **VOC Program Management** – Own NPS, CSAT, CES surveys; analyze feedback, operational data, and market research; present actionable insights to leadership. 4. **Process Optimization** – Collaborate with Service Operations, Product Development, Sales, and Digital teams to launch process improvements that reduce turnaround times and enhance service experience. 5. **Digital Service Tool Enhancement** – Lead projects focused on optimizing online service tools and field support interactions. 6. **Customer Advocacy** – Ensure customer voice informs product and service decisions; establish communication standards and brand voice guidelines. 7. **Training & Culture** – Integrate CX principles into onboarding and continuous education programs company‑wide. **Required Skills** - 5+ years in CX, Customer Success, or Operations with proven program delivery. - Advanced proficiency in CX measurement tools (Qualtrics, Medallia, Zendesk, etc.). - Strong quantitative and qualitative analysis capabilities. - Project management experience managing multi‑stakeholder initiatives. - Excellent written and verbal communication; ability to influence executives and cross‑functional teams. **Required Education & Certifications** - Bachelor’s degree in Business Administration, Marketing, or related field (Master’s preferred). - Experience in automotive, commercial vehicle/fleet, B2B technology, or related high‑value capital goods industry. - Familiarity with electric vehicle fleet service needs and work in a fast‑growth or technology start‑up environment.

Garden grove, United states

On site

Mid level

18-11-2025

Company Name

Harbinger

Job Title

Manager, Software Engineering

Job Description

**Job title:** Manager, Software Engineering **Role Summary:** Lead and mentor a full‑stack engineering team, shaping technical strategy, overseeing end‑to‑end delivery of user‑centric front‑end and scalable back‑end applications, and actively contributing code to maintain high quality standards. **Expactations:** - Maintain a technical lead role with hands‑on development participation. - Own architecture, roadmap, and quality metrics for fleet, diagnostic, and analytics applications. - Drive continuous process improvement, talent growth, and cross‑functional collaboration. **Key Responsibilities:** - Mentor and grow a diverse team of full‑stack engineers. - Define and execute the technical strategy and roadmap. - Oversee full software development lifecycle for critical applications (React/Next.js/TypeScript front‑ends, Python/GoLang back‑ends). - Architect, prototype, debug, and optimize complex systems. - Establish coding standards, conduct code reviews, and promote robust testing (unit, integration, e2e). - Collaborate with product, UX/UI, and other engineering teams to translate requirements into technical design. - Participate in hiring, onboarding, performance reviews, and career development. - Continuously improve engineering practices, tools, and processes. - Stay current with emerging full‑stack technologies and advise on adoption. **Required Skills:** - 6+ years of full‑stack development, 3+ years in a leadership role. - Hands‑on proficiencies: React.js, Next.js, TypeScript, Python, GoLang. - Deep knowledge of React ecosystem (hooks, context, state management). - Experience with server‑side rendering, static site generation, and performance optimization. - Strong architectural judgment and decision‑making ability. - Excellent communication and mentorship capabilities. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent professional experience).

Garden grove, United states

On site

Mid level

03-12-2025