Ateko, backed by Bell Canada

2 Jobs

513 Employees

About the Company

Headquartered in Canada, backed by Bell, and delivering services globally, Ateko delivers IT Services that connect departments, streamline workflows and eliminate bottlenecks.

We maximize client value across 5 platforms: ServiceNow, Salesforce, AWS, Microsoft Azure and Google. Our commitment extends far beyond implementation--we deliver personalized service and ongoing support, ensuring the right resources are always at your disposal to drive tangible business outcomes.

We excel at creating seamless end-to-end workflows by integrating solutions with existing practices, ultimately simplifying the client experience. Through our innovative Inside/Outside Strategy, we continuously push boundaries while maintaining operational excellence.

Listed Jobs

Company Name: Ateko, backed by Bell Canada
Job Title: Microsoft Fabric / Power BI Consultant (Ottawa)
Job Description: **Job Title:** Microsoft Fabric / Power BI Consultant **Role Summary:** Data & Analytics Architect for a Cyber Division, delivering end‑to‑end solutions on Microsoft Fabric, Power BI, and Copilot Studio. Focus on data ingestion, modeling, semantic design, reporting, governance, and AI‑assisted analytics within a 12‑month contract (12 onsite days/month). **Expectations:** - 12‑month contract; onsite 12 days per month at client site. - Provide expert guidance and mentorship to cyber‑security teams. - Adhere to security, RBAC, DLP, and responsible AI standards. **Key Responsibilities:** - Design and implement architecture across Microsoft Fabric, Power BI, and Copilot Studio (ingestion, trusted repositories, semantic models, DAX, reports). - Optimize report performance, configure governance (endorsements, certification, lineage). - Build Copilot Studio agents to answer data queries and automate workflows via Power Automate, Dataverse, Microsoft Graph. - Implement secure data refresh (OAuth2/API keys), integrate external systems through REST APIs (handling pagination, throttling). - Configure on‑premises data gateways and document integration assumptions/limitations. - Utilize Copilot in Power BI for rapid authoring and insight summarization. - Promote Responsible AI practices per Generative AI guidelines. - Deliver documentation and subject‑matter expertise to cyber colleagues. **Required Skills:** - 5+ years advanced Power BI experience (modeling, DAX, performance analyzer, governance). - 5+ years API integration expertise for analytics (authentication, pagination, throttling). - 2+ years Microsoft Fabric proficiency (Workspaces, Notebooks, Pipelines, OneLake, SQL Analytics). - 2+ years designing Copilot Studio agents and integrating Power Automate, Dataverse, Microsoft Graph. - Strong knowledge of RBAC, Power Platform DLP policies, and responsible AI practices. - Excellent problem‑solving, communication, and documentation skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent professional experience. - Relevant Microsoft certifications preferred (e.g., Microsoft Certified: Data Analyst Associate, Azure Data Engineer Associate).

Company Name: Ateko, backed by Bell Canada
Job Title: Admin ServiceNow
Job Description: **Job Title** Admin ServiceNow **Role Summary** Manage and evolve the ServiceNow platform in a large enterprise environment. The role ensures platform health, governance, change management, and operational support, while driving continuous improvement and user adoption across CSM and ITSM modules. **Expectations** - Sustain platform availability, performance, and security. - Lead governance of multiple ServiceNow environments (development, testing, production). - Implement and document changes through a formal change process. - Maintain strong integration with enterprise systems such as SAP and OpenText. - Deliver coaching and enablement to internal users. - Provide technical and user documentation, dashboards, and reports. - Participate in audits, client meetings, and cross‑functional projects. **Key Responsibilities** - Monitor and maintain overall platform health. - Manage environment lifecycle (cloning, replication, governance). - Test, document, and deploy changes in accordance with change management policies. - Monitor, troubleshoot, and resolve incidents and integration issues. - Administer ServiceNow with deep expertise in CSM and ITSM modules. - Configure, develop, and customize workflows, service portals, catalogs, client scripts, and business rules. - Support continuous evolution of the platform, including upgrades, patches, and version control. - Design and maintain dashboards, KPIs, and reporting mechanisms. - Author detailed technical and user documentation. - Ensure compliance with best practices and security standards. - Attend client meetings, internal/external audits, and multidisciplinary project teams. - Coach users on ServiceNow components, focusing on CSM. **Required Skills** - 7+ years of relevant experience in enterprise IT. - Minimum 3 years as a ServiceNow Administrator (CSM & ITSM). - Strong understanding of integrations with SAP and OpenText. - Excellent teamwork, collaboration, and communication skills. - Self‑driven, meticulous, and accountable. - Proficient in ServiceNow configuration, scripting, and process automation. - Knowledge of change management, governance, and audit processes. - Ability to write clear technical and user documentation. - Experience with dashboards, KPIs, and reporting. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - ServiceNow Certified System Administrator (CSA) or equivalent certifications in ServiceNow CSM/ITSM (preferred).