- Company Name
- SurveyMonkey
- Job Title
- Zuora Developer
- Job Description
-
**Job title:** Zuora Developer
**Role Summary:**
Responsible for configuring, customizing, and supporting Zuora Billing environments to enable the subscription and order‑to‑revenue lifecycle for a SaaS business. Works closely with Sales, Finance, RevOps, and Engineering to deliver robust billing solutions, integrations, and automation.
**Expactations:**
- Deploy and maintain Zuora Billing, Orders, and revenue automation modules.
- Integrate Zuora with Salesforce (including CPQ) and other financial systems.
- Resolve end‑to‑end order‑to‑revenue issues through root‑cause analysis and sustainable fixes.
- Participate in Agile/Scrum processes, ensuring changes meet governance and compliance standards.
**Key Responsibilities:**
- Configure product catalog, rate plans, subscriptions, invoicing, taxation, and payment workflows.
- Build and update Zuora workflows, custom fields, data mappings, and notification rules.
- Manage data migration, cleansing, and integration activities with Salesforce and other platforms.
- Troubleshoot billing, reporting, and payment issues; document resolutions and best practices.
- Collaborate with cross‑functional teams to optimize quote‑to‑cash processes.
- Deliver POCs, solution documentation, and demonstrations for stakeholders.
**Required Skills:**
- 1+ years hands‑on experience with Zuora Billing in production.
- Proficient in Zuora Orders and Orders API.
- Strong knowledge of order‑to‑cash and record‑to‑report financial processes.
- Experience with Salesforce CPQ, NetSuite, or RevPro.
- Ability to write clear solution documents and conduct demo walkthroughs.
- Excellent communication, attention to detail, and prioritization skills.
- Bonus: Zuora Revenue, Mulesoft, and data migration experience.
**Required Education & Certifications:**
- Bachelor’s degree in Finance, Accounting, Business, MIS, or equivalent professional experience.
- Certifications in Zuora Administration, Billing, or CPQ (preferred).