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Integrated Resources, Inc ( IRI )

Integrated Resources, Inc ( IRI )

irionline.com

14 Jobs

723 Employees

About the Company

Integrated Resources Inc. (IRI) is a professional staffing firm specializing in contract, consulting & full time positions in the area of Information Technology, Life Science and Allied Healthcare. Since its inception in 1996, IRI has continued to grow in size, opportunities, service and quality. Our expert team of highly trained counselors work hand in hand with every candidate and client forming a partnership of understanding and commitment.

Listed Jobs

Company background Company brand
Company Name
Integrated Resources, Inc ( IRI )
Job Title
Manufacturing Technical Services Engineer
Job Description
Job Title: Manufacturing Technical Services Engineer Role Summary: Support late‑stage and commercial drug product manufacturing through technology transfer, process scale‑up, optimization, validation, and continuous improvement to ensure GMP compliance and product quality. Expectations: - Execute technology transfer and scale‑up activities to Contract Manufacturing Organizations (CMOs). - Analyze and present manufacturing data to identify opportunities for process improvement. - Conduct validity documentation and support launch activities, ensuring adherence to cGMP and regulatory standards. Key Responsibilities: - Technology Transfer: Assist in process scale‑up, optimization, and transfer to CMOs; perform due diligence and technical assessments. - Manufacturing Support: Evaluate deviations, contribute to change control, CAPA development, and risk assessments. - Data Analysis: Gather, analyze, trend process data, generate reports and presentations for stakeholders. - Continuous Improvement: Identify and implement process efficiency enhancements. - Validation & Launch Support: Develop and execute validation protocols, sampling plans, and maintain documentation. - Compliance: Apply cGMP principles and regulatory requirements in all manufacturing activities. - Laboratory Support: Perform lab‑scale experiments to support process improvement and technology transfer. Required Skills: - Strong knowledge of cGMP, process validation, and regulatory compliance. - Proficiency with Microsoft Office (Word, Excel, PowerPoint); experience with JMP or equivalent statistical software. - Excellent organizational, analytical, and communication abilities. - Collaborative team player with capacity to manage multiple priorities. Required Education & Certifications: - Bachelor’s degree in Chemical Engineering, Biochemistry, Biotechnology, or related science discipline. - Minimum 2 years’ experience in GMP or biopharmaceutical manufacturing, preferably in process development, technology transfer, or validation. ---
Cambridge, United states
On site
Junior
06-11-2025
Company background Company brand
Company Name
Integrated Resources, Inc ( IRI )
Job Title
IT Support Analyst
Job Description
**Job Title:** IT Support Analyst **Role Summary:** Provide first‑line technical support for authorized IT devices, serving as the primary contact for end‑users via phone, chat, and ticketing. Resolve common issues, route advanced cases, and maintain accurate ticket documentation while meeting service level agreements and support metrics. **Expectations:** - Respond courteously and promptly to all user requests. - Manage tickets through the entire lifecycle in ServiceNow (or equivalent). - Meet or exceed defined Service Desk metrics and SLA targets. - Follow documented IT policies for incident management, request fulfillment, and knowledge management. - Communicate proactively with users, vendors, and internal teams. **Key Responsibilities:** - Handle inbound phone, chat, and ticket requests, providing timely troubleshooting. - Use ServiceNow to log, update, and close tickets, documenting troubleshooting steps and resolutions. - Create and update knowledge base articles; provide feedback for improvement. - Coordinate with third‑party vendor support for external service issues. - Monitor ticket queue, prioritize, and route tickets as needed. - Notify leadership of widespread issues impacting users or the team. - Complete all required administrative and reporting tasks on time. **Required Skills:** - Strong time‑management and multitasking abilities in a fast‑paced environment. - Customer‑service experience, preferably in a call‑center setting. - Excellent written and verbal communication in English. - Basic technical proficiency with PCs, mobile devices, Windows, and Microsoft Office 365. - Ability to work independently and collaboratively, maintaining a positive attitude. **Required Education & Certifications:** - Minimum high‑school diploma or GED. - Associate degree in IT or related field preferred, or relevant professional certification (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate). ---
Painted post, United states
On site
Junior
10-11-2025
Company background Company brand
Company Name
Integrated Resources, Inc ( IRI )
Job Title
Laboratory Operations Manager
Job Description
Job Title: Laboratory Operations Manager Role Summary Oversee day‑to‑day operations of a cell line and cell culture development laboratory, ensuring efficient use of equipment, compliance with safety and GMP standards, and timely inventory management. Acts as the primary point of contact for instrument maintenance, calibration, and documentation, while coordinating with cross‑functional teams to support research and development activities. Expectations - Maintain laboratory disciplines and best practices across all equipment and consumables. - Deliver accurate and timely equipment calibration and maintenance schedules. - Ensure regulatory and safety compliance within the laboratory environment. - Proactively improve lab workflows and resource utilization. Key Responsibilities - Perform routine maintenance, basic operations, and calibrations for cell counters (ViCell XR, BLU), cell culture analyzers (Nova Flex/ Flex2), rapid blood gas analyzers (RAPIDPoint 500e), bioreactor components (pH, DO probes), and other bench‑top instruments (OsmoTECH Pro, Cedex Bio HT, AMBR15/250). - Calibrate pipettes according to company SOPs. - Coordinate consumable and chemical inventory, removing expired items and ordering raw materials. - Organize and conduct periodic cleaning of freezers, walk‑in cold rooms, biosafety cabinets, and other critical areas. - Develop, update, and enforce best‑practice documentation for equipment use and procedure. - Assist laboratory staff in media/solution preparation, autoclaving, and incubator maintenance. - Manage instrument induction, connectivity, service contracts, and asset scheduling using the lab asset management system. - Communicate lab status and updates via email, written reports, and presentations to stakeholders. - Identify efficiency gaps and implement process improvements. Required Skills - Strong knowledge of cell culture technology and laboratory instrumentation. - Proficiency in equipment calibration, maintenance, and troubleshooting. - Inventory and supply‑chain management skills. - Ability to read and interpret SOPs, safety data sheets, and regulatory documents. - Excellent written and verbal communication; experience preparing reports and presentations. - Organizational and time‑management skills; able to juggle multiple vendor and service calls. Required Education & Certifications - Bachelor’s degree in a relevant scientific discipline (e.g., Cell Biology, Biotechnology, Biomedical Engineering). - Minimum 2 years of laboratory operations experience in a biopharmaceutical or research setting. - Master’s degree is acceptable but not required. - Certifications in laboratory quality or safety (e.g., CHOP, OSHA) are a plus but not mandatory.
Foster city, United states
On site
Junior
17-11-2025
Company background Company brand
Company Name
Integrated Resources, Inc ( IRI )
Job Title
Market Research Manager
Job Description
**Job Title** Market Research Manager **Role Summary** Lead the end‑to‑end design and execution of primary market research—both qualitative and quantitative—for a rare disease brand. Translate findings into strategic insights that inform brand strategy, patient engagement, and HCP marketing tactics, while ensuring compliance and cross‑functional integration. **Expectations** - Deliver actionable, high‑impact research that directly influences brand strategy and marketing tactics. - Maintain rigorous compliance with PV/Legal requirements. - Execute projects on schedule and within budget. - Cultivate executive‑level relationships and effectively communicate data stories. **Key Responsibilities** - Design, manage, and analyze key quantitative studies (e.g., ATU, Promo Effectiveness) and ad‑hoc pulse surveys. - Conduct qualitative research, including HCP and patient interviews, to uncover insights for brand and messaging alignment. - Partner with HCP and patient marketing teams to ensure tactics reflect target customer needs. - Provide business‑driven, data‑backed recommendations to optimize brand strategy and tactical execution. - Collaborate with Marketing, Medical Affairs, Commercial Ops, Market Access, Sales, and Analytics Leads to embed insights into planning processes. - Manage external research vendors, ensuring quality, compliance, and timely delivery. - Present findings and strategic recommendations to cross‑functional stakeholders and external partners. - Identify research knowledge gaps and proactively propose research methods to address them. **Required Skills** - Expertise in qualitative and quantitative market research methodology, including study design, sampling, and data analysis. - Deep understanding of rare disease market dynamics, small patient populations, diagnostic journeys, and treatment landscapes. - Strong analytical, problem‑solving, and critical thinking abilities. - Proven ability to influence brand strategy and marketing tactics through data‑driven insights. - Excellent communication, storytelling, and executive‑presenter skills. - Project management, vendor management, and compliance awareness. **Required Education & Certifications** - Bachelor’s degree (BA/BS) required; Master’s (MBA, MPH, PhD) or equivalent experience preferred. - Minimum 8 years of total experience, with at least 4 years in direct market research roles. - Familiarity with PV/Legal compliance standards for research studies.
Cambridge, United states
Hybrid
Senior
18-11-2025