TTEC

About the Company

We're TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world's best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint - from customer care and tech support to sales, collections, and trust & safety.

Listed Jobs

Company Name

TTEC

Job Title

Head of Internal Audit

Job Description

**Job Title:** Head of Internal Audit **Role Summary:** Lead the internal audit function for a large public company, developing and executing a risk‑aligned audit strategy, managing a global audit team, and providing independent assurance to senior leadership and the audit committee. Drive governance, risk management, and internal control improvements while leveraging data analytics and modern auditing techniques. **Expectations:** - 14+ years of progressive experience in public accounting or internal audit of a large public company, including 5+ years in a leadership role. - Strong understanding of internal control frameworks, risk management principles, and corporate governance best practices. - Certified Public Accountant (CPA) or equivalent professional designation. - Proven ability to build relationships with senior leaders, influence decisions, and manage cross‑functional audits. - Experience in a Big 4 audit firm and familiarity with Sarbanes‑Oxley compliance. **Key Responsibilities:** - Develop and implement a comprehensive internal audit strategy aligned with organizational goals and risk profile. - Design, prioritize, and oversee the annual audit plan, focusing on high‑risk areas. - Manage execution of audit engagements, evaluating risk management, controls, and business processes. - Provide timely, actionable recommendations to senior leadership and the audit committee. - Ensure compliance with internal control frameworks, external regulations, and corporate governance standards. - Monitor and report on the implementation of corrective actions. - Recruit, develop, and manage a global internal audit team, fostering continuous improvement and professional excellence. - Collaborate with compliance teams and external auditors to maintain regulatory adherence. - Leverage data analytics and modern audit tools to enhance effectiveness and value. **Required Skills:** - Leadership and team management. - Strategic thinking and risk assessment. - Excellent communication, presentation, and interpersonal skills. - Strong business acumen, judgment, and problem‑solving ability. - Proficiency with audit standards, internal control frameworks, and data analytics tools. - Ability to motivate and develop remote and local audit staff. **Required Education & Certifications:** - Bachelor’s degree in Accounting, Finance, Business Administration, or related field. - CPA or equivalent professional accounting designation.

Colorado, United states

Hybrid

Senior

13-09-2025

Company Name

TTEC

Job Title

Information Security Engineer

Job Description

**Job Title:** Information Security Engineer **Role Summary:** Remote Information Security Engineer responsible for monitoring, investigating, and responding to security alerts across multiple technologies (SIEM, EDR, email security, cloud, etc.). Works within the SOC and Threat Management team to protect the organization from data loss and security incidents, while maintaining awareness of evolving threats and collaborating with IT, engineering, and vendor teams. **Expectations:** - Perform proactive security monitoring and incident response with minimal supervision. - Maintain up‑to‑date knowledge of threat landscape, industry trends, and internal environment. - Communicate findings and recommendations clearly to technical and non‑technical stakeholders. **Key Responsibilities:** - Investigate and remediate security alerts and threat‑hunting leads across SIEM, EDR, email security, NGFW, and cloud platforms. - Conduct continuous monitoring, analysis, and mitigation of security events. - Identify and assess intrusion attempts and compromises through event data review. - Participate in escalation, response, and post‑incident analysis for significant security incidents. - Collaborate with Information Security, IT Operations, Engineering, and external vendors to enhance security posture. - Document investigations, actions taken, and lessons learned. **Required Skills:** - 2‑3 years SOC experience investigating security events. - Hands‑on experience with at least two of: SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence. - Cloud platform expertise (GCP, AWS, Azure). - Strong understanding of enterprise IT infrastructure and security principles. - Excellent communication and interpersonal abilities. - Ability to work independently on open‑ended tasks. **Required Education & Certifications:** - Associate’s or Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (preferred). - Relevant security certifications (e.g., CompTIA Security+, CEH, GSEC, AWS/Azure/GCP security certifications) are a plus but not mandatory.

Austin, United states

Remote

Junior

05-10-2025