Onward Search

About the Company

Onward Search specializes in staffing and talent solutions at the intersection of creative and technology. We help companies hire expert talent, build scalable teams, and engage on-demand consultants.

Our passion lies in bringing the right people together to thrive in the future of work. We proudly represent a network of diverse and talented individuals. And we strive to create meaningful partnerships with clients that result in mutual success.

Listed Jobs

Company Name

Onward Search

Job Title

Salesforce Administrator [79773]

Job Description

Job Title: Salesforce Administrator Role Summary: The candidate will lead the configuration, customization, and maintenance of Salesforce and related support tools, ensuring seamless integration, performance, and compliance while collaborating with product, engineering, and vendor partners. Expectations: Deliver high‑quality CRM solutions, manage vendor relationships, oversee cost‑effective licensing, develop strategic tooling plans, and mentor partner administrators. Key Responsibilities: - Configure, customize, and maintain Salesforce and associated support tools (e.g., knowledge management systems, QA platforms). - Integrate and optimize application performance across internal and external systems. - Manage application licenses, subscriptions, and vendor relationships to maximize cost‑effectiveness. - Develop and implement strategic plans for tooling and vendor management. - Ensure third‑party configurations comply with security and data protection regulations. - Provide guidance and support to partner tooling administrators. Required Skills: - Minimum 5 years of CRM application administration (Salesforce/Zendesk). - Proficiency in configuration, automation, and reporting within customer‑service platforms. - Experience leading CRM migration projects. - Strong analytical problem‑solving, detail orientation, and communication skills. - Familiarity with global data security and compliance standards. - Preferred: Programming skills, Slack workflows, ITIL framework knowledge. Required Education & Certifications: - Bachelor’s degree in a related field or equivalent experience. ---

Los angeles, United states

Hybrid

12-09-2025

Company Name

Onward Search

Job Title

System Administrator [79773]

Job Description

**Job Title:** Software Applications Administrator [79773] **Role Summary:** Manage and optimize customer support technology platforms (CRM, knowledge management systems) to enhance operational efficiency and user experience. Collaborate with cross-functional teams to align tooling and vendor strategies with business goals. **Expectations:** - Minimum 5 years administering enterprise-level CRM platforms (e.g., Zendesk, Salesforce). - Proven experience with configuration, automation, and reporting in customer service systems. - Leadership in CRM migration projects and vendor relationship management. **Key Responsibilities:** - Configure, customize, and maintain CRM and support tools for seamless integration and performance. - Oversee application licensing, vendor contracts, and compliance with data security standards. - Develop strategic plans for tooling optimization and partner with teams to improve agent productivity. - Lead CRM migration projects and ensure third-party systems meet regulatory and security requirements. - Mentor and support partner tooling administrators to achieve operational objectives. **Required Skills:** - Expertise in CRM administration (Zendesk/Salesforce mandatory). - Proficiency in customer service platforms (CRM, CMS, QA systems). - Strong problem-solving, analytical thinking, and technical documentation. - Advanced skills in configuration, automation, and reporting. **Required Education & Certifications:** - Bachelor’s degree in a related field or equivalent experience. - Familiarity with global data compliance standards (e.g., GDPR).

Los angeles, United states

Hybrid

11-09-2025

Company Name

Onward Search

Job Title

Freelance Designer [79757]

Job Description

Job Title: Freelance Designer Role Summary: Freelance designer creating visual assets for digital, social, and branding initiatives for an entertainment client, including motion graphics, pitch decks, and merchandise concepts. Expactations: Mid to senior-level design experience (junior-level considered with strong fit), portfolio demonstrating motion, branding, digital campaigns, and concept design. Must manage multiple projects, meet deadlines, and balance creativity with quality. Key Responsibilities: • Design and develop creative assets for digital and social media campaigns. • Produce branding materials, pitch decks, and merchandise/retail concepts. • Contribute to motion graphics projects and ideation sessions. • Collaborate with cross-functional team to transform concepts from ideation to polished deliverables. Required Skills: • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, InDesign). • Strong visual design sense across branding, digital, motion, and concept work. • Ability to multitask, meet deadlines, and maintain high creative quality. • Familiarity with AI design tools (e.g., Leonardo.AI) a plus. Required Education & Certifications: • Bachelor’s degree in Graphic Design, Visual Communications, or related field (or equivalent professional experience).

Culver city, United states

Hybrid

13-09-2025

Company Name

Onward Search

Job Title

Technical QA Analyst for Gaming Company [79830]

Job Description

**Job title** Technical QA Analyst **Role Summary** Quality assurance professional responsible for ensuring reliability, scalability, and functional correctness of backend services and gameplay features that support the new player experience in a live‑service video game environment. Works with internal and external test teams to design test strategies, implement automation, and provide risk reporting throughout the development lifecycle. **Expactations** - 12‑month contract (minimum 30 hrs/week) - Hybrid work model (onsite and remote) - Ownership of quality for onboarding, tutorial, progression, entitlement, and reward services - Collaboration with cross‑functional teams to mitigate release risks **Key Responsibilities** - Guide external test team in test suite creation, execution, and evaluation - Design and execute API and service‑level test plans covering end‑to‑end player journeys (account creation, tutorial completion, reward unlock, client display) - Identify and implement automation for regression, contract, and negative testing (e.g., PyTest, JUnit) - Debug distributed service issues using logs, telemetry, and observability tools (Grafana, Kibana, Datadog) - Support release preparation through canary deployments, A/B testing, and load testing strategies - Produce clear risk and issue reports highlighting player impact - Contribute to testing of AI/ML‑driven features and live‑service systems **Required Skills** - Gameplay QA, SDET, or backend‑focused testing experience - Strong understanding of service‑oriented architecture, microservices, and APIs - Proficiency with API validation tools (Postman, Insomnia) - Experience with automation frameworks (e.g., PyTest, JUnit) - Ability to debug distributed systems via logs, traces, and metrics - Familiarity with load testing, contract testing, canary releases, and observability platforms (Grafana, Kibana, Datadog) - Knowledge of competitive gameplay, onboarding friction, and live‑service PvP (Gold rank or higher; Diamond rank preferred) - Prior work on MOBA or other live‑service competitive games **Required Education & Certifications** - Relevant bachelor’s degree in Computer Science, Engineering, or related field preferred (not mandatory) - No specific certifications required; demonstrated experience and skill proficiency are essential.

Los angeles, United states

On site

13-09-2025