- Company Name
- Aviva Canada
- Job Title
- Release Manager
- Job Description
-
Job Title: Release Manager
Role Summary: Oversee the full release lifecycle for multiple applications and lines of business, ensuring safe, efficient, and high‑quality software deliveries through planning, execution, monitoring, and continuous improvement.
Expectations:
- Deliver scheduled releases on time with minimal risk, safeguarding service continuity.
- Maintain rigorous release documentation—runbooks, deployment plans, audit evidence.
- Collaborate seamlessly with Project Management, Development, QA, Operations, Infrastructure, and business stakeholders.
- Apply risk‑management and quality‑assurance practices to meet audit and regulatory standards.
Key Responsibilities:
1. Plan, coordinate, and schedule releases across teams, ensuring alignment of resources and timelines.
2. Lead Go‑Live activities: execute deployment plans, manage release checklists, monitor progress, and resolve conflicts.
3. Conduct release readiness, milestone, and business go/no‑go reviews; facilitate audits and quality reviews.
4. Maintain and update deployment runbooks, implementation plans, build information, and dependency matrices.
5. Drive continuous improvement initiatives—refine release processes, tools, and metrics.
6. Communicate status, risks, and issues to stakeholders; negotiate trade‑offs and influence decision‑makers.
7. Manage multiple simultaneous release projects while balancing competing priorities.
Required Skills:
- ≥5 years in release management or related technology project leadership, including ≥3 years in insurance or regulated environments.
- Strong project and portfolio management; ability to juggle concurrent releases.
- In‑depth knowledge of SDLC, release tools, and continuous integration/continuous deployment (CI/CD) pipelines.
- Practical experience with Agile and DevOps practices; familiarity with Atlassian tools (JIRA, Confluence).
- Proficiency in MS Office, PowerPoint, and Visio for planning, documentation, and presentations.
- Solid risk‑management and control expertise; experience conducting release audits and QA.
- Excellent written and verbal communication, negotiation, and stakeholder‑management skills.
- Analytical, problem‑solving, and proactive mindset; adept at influencing cross‑functional teams.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
- Relevant certifications are desirable: PMP, PRINCE2, ITIL, Certified Scrum Master (CSM), CBAP, or Certified Release Manager.