- Company Name
- Novia Infotech
- Job Title
- Cybersecurity Engagement Manager
- Job Description
-
**Job Title**: Cybersecurity Engagement Manager
**Role Summary**: Lead and execute complex cybersecurity engagements for enterprise clients, overseeing end‑to‑end delivery, managing client relationships, and guiding cross‑functional technical teams to achieve contractual outcomes and high client satisfaction.
**Expectations**:
- Drive successful delivery of large‑scale, multi‑stream cybersecurity programs.
- Serve as the client’s primary point of contact, ensuring clear status communication, risk management, and resolution planning.
- Foster long‑term relationships, enhancing customer experience and identifying future opportunities.
**Key Responsibilities**:
1. Lead end‑to‑end cybersecurity engagements, aligning delivery with client objectives and service level commitments.
2. Serve as client liaison: communicate progress, risks, mitigation plans, and resolution timelines.
3. Manage service delivery and resource allocation; develop detailed transition plans, schedules, and risk mitigation strategies.
4. Track delivery progress, identify roadblocks, and implement corrective actions.
5. Mentor and motivate cross‑functional technical teams, providing coaching and ensuring high‑quality outcomes.
6. Collaborate with Cybersecurity Centers of Excellence to conduct technical solution discussions and pitch new opportunities.
7. Translate business requirements into technical specifications, delivery plans, and proposals (SOWs, estimates).
8. Monitor delivery metrics, enforce SLAs, maintain SOPs, and drive continuous improvement initiatives.
9. Delegate tasks to maintain accountability while preserving delivery quality.
10. Build long‑term client relationships and continuously improve the customer experience.
**Required Skills**:
- 10+ years in Cybersecurity, 15+ years in leading large‑scale engagements (preferred).
- Deep expertise in at least one domain (identity & access management, IAM, IAM, PAM, SSO/MFA, Azure AD).
- Comprehensive knowledge of vulnerability management, DLP, SIEM, SOC, MDR, security architecture, and engineering.
- Practical or architectural experience with Azure Active Directory: Conditional Access, Identity Protection, complex identity configurations, and identity governance.
- Proven ability to lead cross‑functional teams and manage multi‑stream programs.
- Strong analytical, communication, and stakeholder management skills.
- Comfortable with global delivery models and regulated high‑security environments.
- Relevant cybersecurity or cloud certifications (e.g., CISSP, CISM, Azure Security Engineer Associate) are a plus.
**Required Education & Certifications**:
- Bachelor’s degree in Computer Science, Information Security, or related field (preferred).
- Industry‑recognized certifications such as CISSP, CISM, CISA, or Azure Security Engineer Associate (preferred).