MAMA SHELTER

About the Company

After many wonderful years at Club Med (co-founded by the Trigano family), in 2008, Serge Trigano launched Mama Shelter in partnership with his sons Jeremie and Benjamin. From the outset, they wanted to offer their customers an enjoyable environment and exceptional service at an affordable price. They have based themselves in the cities they love, in districts that tell a story. Focusing solely on such cherished locations has enabled the founders of Mama Shelter to express their ideal of an unusual, eccentric and unique place. More than rooms and restaurants, the Mama Shelter hotels have an energy, a vibrancy; they are true urban refuges, not just aesthetic and modern, but also popular, welcoming and sexy. The Paris East hotel was followed by hotels in Marseille, then Lyon, Bordeaux, Los Angeles, Rio de Janeiro, Prague, Belgrade, Toulouse, Lille, London, Paris West, Luxembourg, Rome, Lisbon, Paris La Defense and Rennes. Future establishments are currently planned for Dijon, Dubai along with many other places. In 2014, the international hotel chain Accor joined forces with Mama Shelter to extend this concept and welcome travellers from all over the world. Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of entrepreneurial brands. Ennismore is a joint venture with Accor founded in 2021.

Listed Jobs

Company Name

MAMA SHELTER

Job Title

STAGE – Candidature spontanée – Rejoins l’aventure Mama !

Job Description

**Job Title** STAGE – Candidature spontanée – Rejoins l’aventure Mama ! **Role Summary** An entry‑level internship position designed to immerse students in various facets of a boutique hotel operation, including front‑office, kitchen, and event management. The role is flexible, allowing interns to rotate through different departments and gain hands‑on experience while contributing to creating memorable guest experiences. **Expectations** * Demonstrate curiosity, creativity, rigor, and passion for hospitality. * Show a positive, friendly attitude and a willingness to learn. * Be proactive, adaptable, and able to work collaboratively in a dynamic team environment. * Communicate effectively, both verbally and in writing, in English (fluent or advanced). * Convey motivation for personal growth and contribute ideas that enhance guest satisfaction. **Key Responsibilities** * Assist front‑desk operations: check‑in/out processes, guest inquiries, and reservations handling. * Support kitchen activities: dish preparation assistance, inventory checks, and cleanliness maintenance. * Aid event planning: coordination of event logistics, set‑up, and guest services. * Participate in daily operational meetings and briefings across departments. * Observe and report on service delivery, suggesting improvements where appropriate. * Engage in cross‑functional training to develop a holistic understanding of hotel operations. **Required Skills** * Strong interpersonal and communication skills. * Creativity and a problem‑solving mindset. * Attention to detail and organizational ability. * Team player with a positive, can‑do attitude. * Basic computer literacy (MS Office suite, reservation systems preferred but not mandatory). **Required Education & Certifications** * Open to students from hospitality, culinary, event management, business, or any other discipline. * Current enrollment in a recognized educational program or completion of relevant coursework. * No formal degree or certification required; enthusiasm and willingness to learn are paramount.

Toulouse, France

On site

08-12-2025