- Company Name
- Sobeys
- Job Title
- QA Engineer
- Job Description
-
**Job Title:** QA Engineer
**Role Summary:** Owns and executes comprehensive test strategy and quality governance for retail platforms, ensuring alignment with program goals and delivery schedules. Leads functional, non‑functional, and automated testing, provides data‑driven quality metrics, and acts as the primary quality liaison across cross‑functional teams.
**Expactations:**
- Deliver transparent, data‑based quality health metrics and KPIs to steering committees.
- Manage risk by identifying quality gaps, recommending mitigation, and driving defect triage decisions.
- Ensure test readiness and release readiness through clear entrance/exit criteria, environment, and data availability.
- Champion continuous improvement in testing practices and automation strategies in an Agile, omnichannel environment.
**Key Responsibilities:**
1. Own test strategy and quality governance for retail platforms, aligning with program objectives.
2. Lead all test phases: functional, non‑functional, regression, integration, end‑to‑end, UAT, accessibility, and performance testing.
3. Develop, maintain, and audit test plans, test cases, traceability matrices, and automation scripts.
4. Provide quality health reports, defect trends, coverage, and risk exposure to stakeholders.
5. Manage test resources, capacity, and escalation of constraints to leadership.
6. Act as primary quality point‑of‑contact for program and business stakeholders.
7. Analyze defects, participate in root‑cause analysis of production issues, and support release go/no‑go decisions.
8. Mentor and coach hybrid test teams (onshore/offshore) and influence defect prioritization and triage.
**Required Skills:**
- 8+ years of QA/testing experience, 2+ years in test leadership, preferably in retail or transactional systems.
- Deep knowledge of retail workflows, system integrations, and omnichannel expectations.
- Expertise with test management tools (JIRA, Zephyr/TestRail) and automation frameworks (Selenium, Postman, LoadRunner).
- Proficiency in CI/CD tools (Jenkins, Git) and performance testing.
- Strong analytical, risk‑management, and communication skills.
- Experience leading hybrid teams and Agile delivery models.
**Required Education & Certifications:**
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or related field.
- ISTQB or equivalent QA certification preferred.
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