- Company Name
- General Dynamics Information Technology
- Job Title
- ServiceNow Developer
- Job Description
-
**Job Title**
ServiceNow Developer
**Role Summary**
Design, develop, configure, and maintain on‑premises ServiceNow solutions across ITSM, ITOM, ITAM, SPM, SECOPs, and GRC domains. Lead lifecycle activities, ensure DoD security compliance, and collaborate with cross‑functional Agile teams.
**Expectations**
- 5+ years of technical experience in ServiceNow and related technologies.
- Active Secret clearance, U.S. citizenship, and eligibility for IAT Level II.
- Obtain ITIL V4 Foundation within six months.
**Key Responsibilities**
- Develop and configure ServiceNow applications, plug‑ins, and integrations per stakeholder requirements.
- Participate in all Scrum ceremonies and coordinate with stakeholders.
- Build, administer, upgrade, and maintain on‑premises ServiceNow infrastructure on RHEL 7/8 and Windows Server 2019.
- Patch, update, and harden OS and Tomcat, enforce DISA STIG/SRG guidance.
- Manage ServiceNow instance registration, vendor relationships, and HIWAVE account membership.
- Install/addon apps on premises; support front‑end administration.
- Administer MariaDB databases, schedule backups, monitor performance, troubleshoot issues.
- Coordinate with Network Operations for F5 BigIP load balancing and proxy configurations.
- Produce/install guidance, SOPs, KBAs, upgrade guides, and other documentation.
- Create diagrams for complex design solutions.
**Required Skills**
- Linux OS administration (RHEL 7/8).
- Windows Server 2019 administration.
- MariaDB/MySQL DBA fundamentals.
- Domain separation, certificate management, SAML/LDAP/Active Directory integration.
- ServiceNow application development, scripting (JavaScript), REST and SOAP APIs.
- Agile/Scrum practices, Jira (or comparable RTM).
- Basic understanding of SDLC and Agile methodology.
**Required Education & Certifications**
- Bachelor’s degree in Computer Science or related field (or equivalent experience).
- Secret clearance (current).
- ITIL V4 Foundation (obtainable within six months).
- Eligibility for IAT Level II access and compliance with DoD 8750.
Springfield, United states
On site
Mid level
03-11-2025