INFOBAM

www.infobam.fr

4 Jobs

69 Employees

About the Company

INFOBAM (www.infobam.fr) est une entreprise à taille humaine qui gère l’ensemble des solutions informatiques de GBH (www.gbh.fr) Pour répondre à une logique opérationnelle et favoriser un accompagnement de proximité, nos équipes sont réparties sur l’ensemble des territoires du Groupe. Elles interviennent sur une diversité de sujets informatique : Infrastructures, ERP, BI, Web, E-commerce etc. « Chez Infobam, chaque membre de notre équipe est essentiel, si bien que nous lui donnons tous les moyens nécessaires pour la réalisation de ses missions et lui fixons des projets pragmatiques et toujours réalisables. » « Autonomie, passion, agilité, sens du client et pragmatisme sont nos fondamentaux ».

Listed Jobs

Company Name: INFOBAM
Job Title: CONSULTANT SUPPORT APPLICATIF F/H
Job Description: **Job Title** Application Support Consultant (F/M) **Role Summary** Provide functional and technical support for a portfolio of business applications, handling Level 1/2 incident resolution, escalation, configuration management, and user training. Collaborate with development and business teams to deploy new features, document issues, and contribute to ERP functional testing. **Expectations** - Deliver timely support in line with agreed SLAs. - Escalate complex incidents to Level 3 and track resolution. - Analyze recurring incidents and recommend corrective actions. - Maintain accurate incident, problem and request documentation. - Participate in functional acceptance testing and ERP integration phases. - Provide clear, professional communication with end‑users and stakeholders. **Key Responsibilities** - Provide Level 1/2 functional support for assigned applications. - Escalate and follow up on Level 3 incidents with vendors or internal experts. - Record, classify and document incidents, problems, and requests. - Analyze incident trends and propose curative or preventive measures. - Deploy new functionalities based on business requirements. - Conduct user training and support, offering guidance and best‑practice advice. - Engage in functional testing, including ERP integration. - Contribute to continuous improvement of support processes. **Required Skills** - Solid understanding of database fundamentals and application architecture. - Proficiency with Microsoft platforms (Windows, Office 365, SharePoint). - Familiarity with commercial and accounting applications (e.g., ERP, CRM, finance). - Experience with ticketing systems (Jira, GLPI, etc.) and collaborative tools (Teams). - Knowledge of ITIL best practices preferred. - Strong communication, listening, and pedagogical skills. - Ability to work independently and as part of a team, with a service‑oriented mindset. - Curiosity, adaptability, and rigorous approach to problem solving. **Required Education & Certifications** - Bachelor’s degree (Bac +3 or equivalent) or higher. - Minimum 3 years experience in a similar application support role. - ITIL Foundation certification desirable, but not mandatory.

Saint-paul, France

On site

24-12-2025

Company Name: INFOBAM
Job Title: PRODUCT OWNER DATA F/H
Job Description: **Job Title** Product Owner – Data (F/H) **Role Summary** The Product Owner – Data leads the end‑to‑end delivery of data products that meet business needs and generate actionable insights across the group. Working closely with Data Engineers, Data Analysts/Scientists and Business stakeholders, the role prioritises and owns the data roadmap, translates user requirements into functional specifications, and ensures high‑quality, value‑driven outcomes. **Expactations** - Deliver data products that align with strategic, operational, and commercial objectives. - Maximise value through prioritisation, continuous improvement, and stakeholder advocacy. - Foster a data‑driven culture by training users and promoting data literacy within business units. **Key Responsibilities** - Elicit, formalise, and prioritise data needs from business units and senior management. - Define and maintain a clear product backlog; run backlog grooming, sprint planning, reviews, and demos. - Own the data product roadmap, setting timelines for dashboards, analyses, models, and data visualisations. - Write functional requirements and acceptance criteria; ensure delivery aligns with business expectations. - Produce Power BI reports and dashboards; validate data quality and accuracy. - Collaborate with Data Engineers and Analytics/Sci teams to guarantee architectural fit and data consistency. - Facilitate product deployment: conduct training, create user documentation, and provide ongoing support. - Build and lead a community of data champions across subsidiaries to evangelise data initiatives and capture feedback. - Analyse product usage, gather stakeholder input, and identify opportunities for innovation and improvement. **Required Skills** - Proven experience as a Product Owner or similar role within Data/BI/Data Analytics. - Strong knowledge of data visualisation tools, especially Power BI. - Ability to translate complex business requirements into clear product specifications. - Familiarity with Agile/Scrum practices and related project artefacts. - Excellent communication and stakeholder‑management skills. - Analytical mindset with a focus on delivering measurable business value. - Structured, results‑oriented, collaborative, and curious. **Required Education & Certifications** - Bachelor’s degree or equivalent in Data Science, Information Technology, Business Information Systems, or related field. - Project Management or Product Owner certifications (e.g., Certified Scrum Product Owner, PMI‑PMI‑PMI) considered an advantage.

Le lamentin, France

On site

05-01-2026

Company Name: INFOBAM
Job Title: DSI ADJOINT - POLE AUTOMOBILE F/H
Job Description: **Job Title** IT Operations Manager – Automotive Division (F/H) **Role Summary** Lead the functional and technical management of information systems for the automotive sector, overseeing approximately 20 on‑site and remote staff. Coordinate with DSI cross‑functional teams (Data, Development, Infrastructure, Support) and maintain close relationships with operational teams across subsidiaries. Serve as the primary liaison to senior leaders within the automotive division. **Expectations** - Deliver end‑to‑end IT operations and solution maintenance. - Build and sustain high‑performing teams. - Proactively identify and mitigate risks. - Champion new technologies and continuous improvement. - Support business objectives and digital transformation initiatives. **Key Responsibilities** - Manage and mentor ~20 IT personnel in local and remote locations. - Oversee maintenance and enhancement of application solutions. - Collaborate with DSI Data, Development, Infrastructure, and Support teams. - Act as the main contact for automotive subsidiary executives. - Direct IT projects through scoping, planning, and implementation phases. - Implement urbanization strategies across multiple solution landscapes. - Conduct risk assessments and develop proactive mitigation plans. - Facilitate communication and alignment between IT and operational units. **Required Skills** - Leadership and people management for teams ≥20. - Proven project management (cadrage & mise en œuvre). - Deep knowledge of IT ecosystems and urbanization in multi‑solution contexts. - Strong analytical, risk‑management, and decision‑making abilities. - Familiarity with emerging technologies and digital trends. - Excellent communication, stakeholder engagement, and collaboration. - Ability to work proactively and adapt to dynamic environments. **Required Education & Certifications** - Minimum of Bac+5 (Master) in Computer Science, Information Systems, or Business School. - ≥15 years of senior IT management experience (ESN or equivalent). - Certifications such as ITIL, PMP, or similar are preferred but not mandatory.

Company Name: INFOBAM
Job Title: CHEF DE PROJET APPLICATIF - POLE AUTOMOBILE F/H
Job Description: Job title: CHEF DE PROJET APPLICATIF - POLE AUTOMOBILE F/H Role Summary: Lead project management and implementation of IT solutions for automotive import, distribution, tire, spare parts, service centers, and rentals in the Antilles-Guyane region under the Deputy DSI of the Automotive Pole. Focus on delivering industrialized, time‑to‑market solutions that meet group standards and user quality expectations. Expectations: - Drive end‑to‑end project life cycle, from analysis/strategy to execution and reporting. - Align solutions with business needs, group policies, and ITIL practices. - Foster collaboration among internal and external teams, ensuring project success. - Maintain clear, actionable communication with stakeholders and executive sponsors. Key Responsibilities: 1. Conduct requirement analysis for subsidiaries; define optimal application approaches. 2. Propose, plan, and implement IT solutions emphasizing industrialization and rapid market entry. 3. Lead cross‑functional teams, providing direction, motivation, and resource coordination. 4. Establish and maintain a project council; deliver progress reports and risk updates. 5. Ensure solution quality meets user expectations and group operating standards. 6. Adapt ITIL processes pragmatically to fit project contexts. Required Skills: - Proven project management methodology expertise (Agile, Waterfall, Prince2, etc.). - Strong understanding of application architectures, general IT systems, and database fundamentals. - Business‑oriented mindset with ability to translate technical solutions into commercial benefits. - Commercial, accounting, or asset management knowledge relevant to automotive operations. - Excellent communication, stakeholder management, and interpersonal skills. - High level of organization, rigor, and problem‑solving capability. - Adaptability to evolving project demands and pragmatic application of ITIL. Required Education & Certifications: - Bachelor’s or Master’s level (Bac+5) in Computer Science, Engineering, MIAGE, or related field. - Minimum 5 years of equivalent experience in a similar role within a corporate IT environment or service provider (ESN/éditeur/intégrateur).