ZoomInfo

About the Company

ZoomInfo (NASDAQ: GTM) is the go-to-market platform that helps businesses find, acquire and grow their customers. ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com Specialties: GTM platform, GTM strategy, sales intelligence, conversation intelligence, marketing intelligence, sales engagement, contact data, intent data, lead generation, improved prospecting, business information, business contacts, account-based marketing (ABM), data accuracy, database hygiene, and data orchestration.

Listed Jobs

Company Name

ZoomInfo

Job Title

Sales Development Representative

Job Description

Job title: Sales Development Representative Role Summary: Generate and qualify inbound leads, articulate the value proposition of the product suite, focus on solving the pain points of prospective customers across sales, marketing, operations, and recruiting, and collaborate with Account Executives to build a robust sales pipeline. Expectations: Communicate clearly and compellingly with a friendly demeanor, articulate value to diverse stakeholders, demonstrate a strong interest in sales and a drive to succeed, learn quickly, solve problems efficiently, and exhibit dependability, resourcefulness, resilience, and creativity. Key Responsibilities: - Engage and qualify inbound leads to build a pipeline for Account Executives. - Articulate the company’s value proposition and educate prospects on the full suite of solutions. - Emphasize the business value and pain‑point resolution rather than purely technical features. - Collaborate with Account Executives to identify new sales opportunities. - Establish trust and credibility with both internal and external stakeholders. Required Skills: - Clear, compelling communication skills. - Friendly, approachable demeanor. - Ability to articulate value and prioritize client priorities. - Strong interest and motivation in sales. - Quick learning and problem‑solving ability. - Dependability, resourcefulness, resilience, and creativity. Required Education & Certifications: Not specified.

London, United kingdom

On site

03-10-2025

Company Name

ZoomInfo

Job Title

Software Engineer III

Job Description

**Job Title** Software Engineer III **Role Summary** Senior backend engineer responsible for designing and deploying highly scalable, distributed systems that power the Chorus conversation‑intelligence platform. Works on customer‑facing services handling millions of requests daily, integrating third‑party conference providers, and driving architectural decisions for microservice delivery. **Expectations** - Minimum 3 + years in professional software development with a focus on backend systems. - Proven ability to design, implement, test, and maintain distributed microservices in a cloud environment. - Deliver reliable, maintainable code that meets performance, security, and operational standards. - Collaborate cross‑functionally with product, data, and DevOps teams to define technical solutions. - Mentor junior developers and contribute to architectural best‑practice discussions. **Key Responsibilities** - Architect, build, and deploy complex distributed systems for the Chorus platform. - Design RESTful APIs and maintain API standards across services. - Develop, test, and maintain third‑party integrations with major conference providers using SDKs. - Manage cloud‑based infrastructure provisioning and scaling. - Optimize data ingestion pipelines using NoSQL and SQL databases. - Apply industry best practices for package management, versioning, and release cycles. - Monitor, troubleshoot, and improve system reliability and performance. - Participate in code reviews, design reviews, and sprint planning. **Required Skills** - Programming languages: Python (preferred) / Java / Scala / NodeJS. - Strong experience with distributed system design and microservices architecture. - Proficient in RESTful API development and documentation. - Cloud platform knowledge (AWS, Azure, GCP or equivalent). - Familiarity with NoSQL (e.g., Cassandra, DynamoDB) and relational SQL databases. - Experience integrating external services via SDKs and APIs. - Understanding of CI/CD pipelines, containerization (Docker, Kubernetes). - Knowledge of package management tools and release workflow. - Excellent English communication skills; strong analytical and problem‑solving abilities. - Leadership and team‑collaboration skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience). - Relevant certifications (e.g., AWS Certified Developer, Cloud Architect) are a plus but not mandatory.

Canada

Remote

Junior

28-10-2025

Company Name

ZoomInfo

Job Title

Senior Manager, Salesforce Platform Architecture & Operations

Job Description

Job Title: Senior Manager, Salesforce Platform Architecture & Operations Role Summary: Lead the design, evolution, and operational excellence of a multi‑cloud, multi‑org Salesforce ecosystem. Drive architectural vision, release management, governance, and team leadership to support enterprise Salesforce environments. Expectations: • 10+ years in Salesforce architecture, development, and operations with 3+ years in a leadership role. • Deep expertise in Salesforce clouds, Apex, LWC, Flows, SOQL, and integration patterns. • Proven ability to manage complex, high‑volume environments, automate release pipelines, and enforce governance and security. • Strong stakeholder communication, strategic advisory skills, and experience in regulated industries (SOX, GDPR, HIPAA). Key Responsibilities: • Own architectural vision and roadmap for Sales, Service, Experience, and Marketing Clouds, plus custom apps. • Lead platform modernization, integration, and code‑vs‑configuration best practices. • Oversight of daily operations: incident management, performance tuning, environment strategy, and release operations. • Design and enforce CI/CD pipelines (Copado, GitHub) with version control, change tracking, and rollback processes. • Manage major upgrades, patches, and Salesforce‑partner coordination. • Define and enforce governance: security, data privacy, access controls, and audit readiness. • Optimize license usage and cost efficiency across the ecosystem. • Mentor and grow a high‑performing team of architects, developers, and platform engineers. • Partner with RevOps, Product, Engineering, and QA to align platform capabilities with business objectives. • Act as a strategic advisor to senior leadership on Salesforce initiatives. Required Skills: • Enterprise Salesforce architecture & operations. • Apex, LWC, Flows, SOQL/SOSL, data modeling, integration patterns, governor limits. • Release management, CI/CD, Copado, Git, Jira, Confluence, Agile (Scrum/Kanban). • Security best practices, compliance (SOX, GDPR, HIPAA). • Strong leadership, communication, stakeholder management, and problem‑solving. • Experience with Boomi, AWS, Tableau, or ERP integrations. Required Education & Certifications: • Bachelor’s degree in Computer Science, Information Systems, or related field (preferred). • Salesforce certifications: Application Architect, System Architect, Platform Developer II (or equivalent). • Additional certifications in DevOps, security, or data governance are a plus.

Vancouver, United states

Hybrid

Senior

30-10-2025

Company Name

ZoomInfo

Job Title

Senior Data Scientist Information Retrieval & NLP

Job Description

Job title: Senior Data Scientist – Information Retrieval & NLP Role Summary: Lead the design, production, and optimization of large‑scale retrieval, NER, and entity‑resolution systems that serve millions of daily queries across billions of records. Own end‑to‑end modeling, experimentation, and cross‑functional translation of product goals into measurable ML KPIs. Mentor junior staff and contribute to strategic roadmap decisions. Expectations: • Deliver at least two revenue‑impacting AI products in prior roles. • Own end‑to‑end pipelines with minimal latency at petabyte scale. • Communicate complex findings to non‑technical stakeholders and influence strategy and budget. Key Responsibilities: - Design and productionize Transformer/RAG architectures for contact, company, and insight retrieval. - Implement model quantization, distillation, and fine‑tuning for high throughput and low cost. - Build and deploy hybrid dense/sparse retrieval pipelines on vector databases (Pinecone, Weaviate, FAISS, OpenSearch). - Develop high‑recall NER models for multi‑language text, tagging people, organisations, locations, and industry entities. - Create cross‑dataset entity‑resolution frameworks that dedupe millions of records with sub‑second latency; enrich with knowledge‑graph signals. - Plan and execute large‑scale A/B tests and back‑testing to measure KPI uplift. - Translate product objectives into measurable ML KPIs and influence roadmap, capacity, and investment choices. - Mentor junior scientists/engineers; author technical documentation, internal requirements, external blogs, and conference talks. Required Skills: - 7+ years of hands‑on ML/NLP experience (or 4+ years post‑PhD/MA). - Expertise in transformer stacks (BERT, GPT, T5), Retrieval‑Augmented Generation (RAG), and vector‑based IR. - Proven track record building NER or entity‑resolution systems at 100M+ record scale; knowledge‑graph exposure preferred. - Strong applied research skills in PyTorch or TensorFlow; solid software‑engineering proficiency in Python (Go/Java optional). - Experience with MLOps tools: Docker, Kubernetes, GitOps, Terraform, feature stores, model registries, automated retraining. - Ability to present data‑driven stories to executive and non‑technical audiences; comfortable owning strategy and budget. Required Education & Certifications: - Master’s or PhD in Computer Science, Statistics, Machine Learning, or related field. - Any industry certifications related to data science, AI, or MLOps are a plus.

San francisco, United states

On site

Senior

03-11-2025