- Company Name
- DAT Freight & Analytics
- Job Title
- Salesforce Administrator II
- Job Description
-
Job Title: Salesforce Administrator II
Role Summary: Manage and optimize the enterprise Salesforce instance, leading configuration, customization, and enhancement projects to deliver business value, improve adoption, and maintain data integrity.
Expectations: Drive increased utilization of Salesforce features, reduce development lead times for high‑priority enhancements, provide responsive stakeholder support, sustain clean, reliable data, and deliver scalable solutions that align with measurable business outcomes.
Key Responsibilities:
• Collaborate with product, engineering, and business stakeholders to gather requirements and translate them into Salesforce technical solutions.
• Configure and fine‑tune Salesforce components – user roles, security, flows, approval processes, custom objects, validation rules, dashboards, CPQ, and Billing.
• Lead platform initiatives to enhance data quality, system performance, and automation at scale.
• Ensure seamless integration with external systems (LeanData, Dialpad, Own, DataLoader, LinkedIn Navigator, VSCode).
• Monitor health of the platform, identify and mitigate technical debt, and recommend operational efficiencies.
• Participate in testing, release planning, documentation, and change‑management activities.
• Mentor peers and promote continuous learning and best practices across teams.
Required Skills:
• 3+ years Salesforce Administration experience (Sales Cloud, CPQ, Billing).
• Expertise in configuring flows, custom objects, validation rules, user roles/security, dashboards, and reporting.
• Proficient with Data Loader, SOQL, data quality practices, and lead‑to‑quote workflow design.
• Strong problem‑solving, communication, and collaboration abilities; self‑starter with excellent organization and attention to detail.
• Knowledge of Agile methodologies and CI‑CD pipelines (GitHub Actions) is a plus.
• Familiarity with Service Cloud, CRM Analytics, and Apex/Visualforce is a bonus.
Required Education & Certifications:
• Salesforce Administrator or Advanced Administrator certification (required).
• Sales Cloud Consultant, Business Analyst, or Platform App Builder (preferred).
• CPQ Administrator, Service Cloud Consultant (optional bonus).