- Company Name
- Toyota Research Institute
- Job Title
- Senior Program Manager, Employee Experience
- Job Description
-
Job Title: Senior Program Manager, Employee Experience
Role Summary:
Lead the design, implementation, and continuous improvement of a holistic employee experience strategy within a fast‑paced, research‑driven organization. Shape culture, engagement, learning, and lifecycle touchpoints to foster belonging, purpose, and growth across all employee stages.
Expactations:
* Deliver measurable improvements in engagement, retention, and employee satisfaction.
* Influence executive strategy and demonstrate ROI of people initiatives.
* Maintain alignment with organizational values and diversity, equity, inclusion, and belonging objectives.
Key Responsibilities:
* Design and maintain an employee experience framework guiding all lifecycle stages.
* Lead signature engagement programs (e.g., recognition, community events).
* Partner with People, Communications, ERGs, and leadership to co‑create onboarding, contractor, off‑boarding, and alumni experiences.
* Develop transformational learning and development programs that drive intrinsic motivation and leadership growth.
* Analyze engagement surveys, listening sessions, and metrics to identify gaps, set priorities, and report impact.
* Represent employee experience in executive forums and strategy discussions.
* Evaluate, select, and manage external vendors and tools that support engagement and learning.
* Own end‑to‑end program execution, including change management and measurement.
Required Skills:
* Strategic systems thinking and program management.
* Strong stakeholder engagement, influence, and cross‑functional collaboration.
* Excellent communication, storytelling, and presentation to senior leaders.
* Ability to translate qualitative and quantitative data into actionable insights.
* Experience leading end‑to‑end people programs in research‑driven or cross‑cultural settings.
* Adaptability, trust‑building, and clarity in matrixed environments.
* Willingness to travel domestically quarterly and occasionally internationally.
Required Education & Certifications:
* Bachelor’s degree (BA/BS) in Human Resources, Organizational Development, Business Administration, or related field.
* 6–10+ years of progressive experience in employee experience, organizational development, learning & development, or a strategic people function.