PagerDuty

www.pagerduty.com

5 Jobs

1,338 Employees

About the Company

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations--so their teams can spend less time reacting to incidents and more time building for the future. Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone--the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it's keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe. Join us to lead uncharted efforts and reinvent how companies run.

Listed Jobs

Company Name: PagerDuty
Job Title: Site Reliability Engineer II
Job Description: Job Title: Site Reliability Engineer II Role Summary: Design, deploy, and maintain highly available Kubernetes infrastructure on AWS/EKS, ensuring platform reliability and optimal developer experience. Collaborate with development teams to streamline CI/CD pipelines, automate releases, and enhance observability. Participate in 24/7 on‑call rotation and continuously evolve tooling and best practices. Expectations: 3+ years in SRE, DevOps, or Platform Engineering; proven Kubernetes and cloud‑native expertise; strong scripting/programming skills; experience with IaC and CI/CD tools. Must thrive in a fast‑moving, collaborative environment and be ready for on‑call duties. Key Responsibilities: - Deploy, configure, monitor, and scale Kubernetes clusters on AWS/EKS. - Maintain platform health: triage production incidents, monitor capacity, enforce security/compliance. - Improve internal developer tools and software development lifecycle. - Evaluate and recommend new technologies and automation solutions. - Participate in 24/7 on‑call rotation using PagerDuty. Required Skills: - Kubernetes and container orchestration. - Cloud‑native infrastructure (AWS, GCP, or Azure). - Programming/scripting (Python, Ruby, Go, etc.). - Infrastructure as Code (Terraform, CloudFormation). - CI/CD tooling (Jenkins, CircleCI, Buildkite, GitHub Actions). - Observability/logging (DataDog, New Relic, Grafana, Prometheus). - Configuration management (Ansible, Chef, Puppet). - GitOps practices (ArgoCD). Required Education & Certifications: - Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience. ---

Company Name: PagerDuty
Job Title: Director, Software Engineering (Growth + Insights)
Job Description: **Job Title**: Director, Software Engineering (Growth + Insights) **Role Summary**: Lead engineering teams to drive commercial growth and scale customer-facing platforms that support adoption, expansion, and retention. Focus on innovation, team development, and technical strategy in a high-performance environment. **Expectations**: - Define and execute technical strategies aligned with commercial growth goals. - Collaborate with product and go-to-market teams to deliver revenue-driving solutions. - Build and retain high-performing, globally distributed engineering teams. - Ensure collaboration between product teams and engineering through shared goals and trust. - Maintain system stability and scalability for critical business operations. **Key Responsibilities**: - Oversee engineering teams that power growth initiatives and customer-facing services. - Prioritize and execute features that improve adoption, retention, and customer value. - Mentor engineering leaders and talent while fostering a culture of innovation. - Align technical roadmaps with business objectives in a fast-paced, SaaS-focused environment. **Required Skills**: - 10+ years of engineering experience, 5+ years in senior leadership roles (Director level). - Proven success scaling SaaS platforms for enterprise growth. - Experience leading distributed engineering teams and recruiting top talent. - Ability to balance short-term deliverables with long-term system investments. - Strong executive presence to partner cross-functionally and translate business needs into technical solutions. **Required Education & Certifications**: - Bachelor’s Degree in Computer Science, Engineering, or related field.

San francisco, United states

On site

Senior

15-10-2025

Company Name: PagerDuty
Job Title: Senior Security Engineer - IT
Job Description: **Job Title:** Senior Security Engineer – IT **Role Summary:** Lead the design, implementation, and operation of enterprise‑wide security architectures and zero‑trust solutions. Partner with the CISO organization to monitor threats, respond to incidents, and continuously improve security posture through automation, metrics, and stakeholder collaboration. **Expectations:** - Minimum 5 years in information security, with at least 3 years in network/zero‑trust security and 3 years in security architecture or solution design. - Demonstrated ability to analyze threats, manage incidents, and drive remediation across complex environments. - Strong communication skills for interaction with senior IT and business leaders and for developing playbooks and training. - Availability for on‑call rotation and at least two days per week onsite in Toronto. **Key Responsibilities:** - Design and implement enterprise IT security architectures in partnership with the CISO team. - Monitor security alerts, lead threat identification, and execute incident response (L2‑L3 duties). - Manage vulnerability scanning, prioritization, and remediation for workstations and endpoints. - Develop and maintain security metrics, dashboards, alerts, and incident‑response playbooks. - Build automated security response and maintenance workflows. - Oversee workstation vulnerability management and endpoint compliance programs. - Create internal playbooks and tabletop exercises for common attack scenarios. - Produce regular reports on security posture (e.g., compliance, vulnerability gaps). - Collaborate with compliance teams to validate control effectiveness. - Serve as subject‑matter expert for EDR tooling on corporate workstations. - Participate in security control assessments, providing risk‑based gap analysis and remediation recommendations. **Required Skills:** - Deep knowledge of network security, zero‑trust, IAM, authentication/authorization, and privileged access management. - Proficiency with security technologies: SIEM, MDR/XDR, EDR, vulnerability management platforms. - Strong grasp of security frameworks and models (MITRE ATT&CK, NIST CSF, NIST 800‑53). - Hands‑on experience with incident response processes and threat intelligence analysis. - Ability to develop automation scripts/workflows and create comprehensive security documentation. - Excellent problem‑solving, analytical, and cross‑functional collaboration skills. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Security, Engineering, or related field (or equivalent practical experience). - Current industry‑recognized certification such as CISSP, CISA, CISM, or equivalent. - Familiarity with regulatory standards (HIPAA, SOX, GDPR, ISO 27001/27002, SOC 2, FedRAMP) is preferred.

Company Name: PagerDuty
Job Title: Software Engineer 1 - Notifications
Job Description: **Job Title:** Software Engineer I – Notifications **Role Summary:** Develop, enhance, and maintain PagerDuty’s event‑driven notification platform that delivers alerts via SMS, Voice, Push, Email, and other channels. Contribute to a high‑reliability core stack (Elixir, Java, JavaScript/TypeScript, React), write clear, test‑driven code, review peers, and help keep CI/CD pipelines healthy. Participate in agile rituals and on‑call rotation while learning from experienced mentors. **Expectations:** - Ship end‑to‑end product features with guidance. - Deliver clean, maintainable, well‑tested code. - Collaborate across teams to scope and break down tasks. - Monitor performance, reliability, and security. - Engage in iterative improvement and incident response learning. **Key Responsibilities:** - Design, implement, test, deploy, and iterate on platform features. - Write and maintain unit, integration, and end‑to‑end tests. - Keep CI/CD pipelines healthy and documents accurate. - Review code, provide constructive feedback, and ensure consistency. - Troubleshoot bugs, regressions, and incidents promptly. - Follow secure coding practices and protect user data. - Document API decisions, design notes, and onboarding materials. - Participate in stand‑ups, sprint planning, retros, and risk communication. - Rotate on‑call after training and mentorship. **Required Skills:** - Strong CS fundamentals: data structures, algorithms, complexity, basic systems design. - Basic understanding of modern distributed asynchronous systems. - Proficiency in at least one modern language (Python, Java, TypeScript/JavaScript, Go, Ruby). - Solid grasp of web/service basics (APIs, HTTP, JSON, REST). - Experience with version control (Git) and collaborative workflows (pull requests, code reviews). - Test‑first mindset: ability to write unit and integration tests and reason about correctness. - Comfortable with automated testing, CI/CD, and monitoring dashboards. **Required Education & Certifications:** - Bachelor’s degree in Computer Science or related field, or equivalent practical experience. - No mandatory certifications, but knowledge of secure coding standards is beneficial.

Toronto, Canada

Hybrid

29-10-2025

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