- Company Name
- Paladin Security Group Ltd
- Job Title
- Security Programs Manager – Mobile Division
- Job Description
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**Job Title**
Security Programs Manager – Mobile Division
**Role Summary**
Manages the Mobile Patrol and Alarm Response team, overseeing day‑to‑day operations, fleet maintenance, training, client communication, and financial reporting. Ensures compliance with policies, maintains vehicle standards, and drives business growth within the Mobile Division.
**Expectations**
- Lead and develop mobile teams while upholding client and company standards.
- Maintain vehicle life‑cycle, performance, and cost controls.
- Deliver accurate reports, analytics, and financial oversight.
- Foster client relationships and identify expansion opportunities.
**Key Responsibilities**
1. Oversee mobile agent contracts, schedules, and performance.
2. Conduct monthly meetings, reporting, and analytics for clients and management.
3. Develop and administer training: initial, safety, vehicle use, and mobile run procedures.
4. Set policies, procedures, and accountability standards; conduct coaching and disciplinary actions.
5. Maintain documentation: licenses, abstracts, vehicle inspections, maintenance logs.
6. Manage mobile financials: invoicing, revenue reports, pay equity, overtime review.
7. Direct fleet maintenance, vehicle life‑cycle management, and equipment upkeep.
8. Communicate changes in revenue, staffing, and operational conditions.
9. Escalate critical incidents to appropriate stakeholders.
10. Support business development: identify new mobile service opportunities and assist with proposal drafting.
**Required Skills**
- Leadership and team management
- Training design & delivery
- Strong written and verbal communication
- Analytical reporting and financial oversight
- Knowledge of mobile security operations and vehicle maintenance
- Compliance and regulatory awareness
- Problem‑solving and decision making
- Stakeholder engagement and client service
**Required Education & Certifications**
- Bachelor’s degree in Business Administration, Security Management, Operations, or related field (or equivalent experience).
- Security or law‑enforcement certification preferred (e.g., CPP, CPP+).
- OSHA or equivalent safety certification.
- Valid driver’s license.
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