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Sym-Tech Dealer Services

Sym-Tech Dealer Services

www.sym-tech.ca

1 Job

218 Employees

About the Company

Founded in 1971, Sym-Tech Dealer Services Inc. is a leading Canadian F&I provider to the retail automotive industry. Sym-Tech is a performance-driven company with the mandate to help improve business office performance. Our expert team helps dealerships improve F&I performance and customer satisfaction. In addition to offering a full suite of F&I products and a complete re-insurance program, our industry-proven training combined with on-going in-dealership development and proprietary F&I software (dave(r)) help drive dealership F&I performance.

Listed Jobs

Company background Company brand
Company Name
Sym-Tech Dealer Services
Job Title
Director, Software Development
Job Description
**Job Title** Director, Software Development **Role Summary** Lead and expand multiple software development teams (10+ staff, contractors, consultants) to deliver new and updated application systems. Own end‑to‑end project delivery, ensuring architectural quality, timely delivery, budget compliance, and high stakeholder satisfaction. **Expectations** - Deliver production‑ready software that meets business requirements and quality standards. - Maintain continuous improvement of development processes, reduce technical debt, and enforce architectural governance. - Build and retain a high‑performance “A” team through coaching, recruitment, and career development. - Ensure compliance with security, data integrity, and regulatory requirements. **Key Responsibilities** - Manage and mentor multiple development teams; conduct performance reviews, coaching, and professional growth plans. - Drive project planning, resource allocation, scheduling, and budget control. - Partner with business stakeholders to capture requirements and communicate project status. - Champion disciplined project management and adherence to approved processes. - Champion architectural standards, including Azure cloud, microservices, and modern Microsoft stack (Angular, Bootstrap, .NET Core, Node.js, DAPR, Power BI, SSIS, SSRS, SQL Server). - Own key business applications; develop and maintain architecture and process documentation. - Collaborate with IT Help Desk, DevOps, and other IT functions to diagnose and resolve incidents. - Conduct risk assessments, enforce compliance, and protect data and systems. - Facilitate knowledge transfer to other IT teams and stakeholders. **Required Skills** - Strong technical leadership in Microsoft enterprise and full‑stack development. - Proven architectural design and implementation of Azure‑based microservices. - Experience with modern front‑end frameworks (Angular, Bootstrap, jQuery). - Proficient in .NET Core, Node.js, DAPR, ETL, Power BI, SSIS, SSRS, Microsoft SQL Server. - Project management expertise, including agile/scrum practices. - Vendor and external relationship management. - Excellent communication, stakeholder management, and team building skills. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Systems, or related field. - 8+ years of application development management experience. - 5+ years of people management experience. - 10+ years of experience with Microsoft enterprise full‑stack solutions. - Certified Scrum Master (CSM) is a plus. - Prior experience with PCMI PCRS Policy Administration System and Microsoft Dynamics (NAV, CRM) is beneficial.
Richmond hill, Canada
Hybrid
Senior
04-11-2025