Poka Inc.

www.poka.io

2 Jobs

186 Employees

About the Company

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troubleshooting to foster continuous improvement and operational excellence. Our mission is to bridge the skills gap, reduce downtime, and drive safety, performance and quality to new heights. Poka's powerful analytics engine makes it easy to identify issues in production, leading to quick and focussed resolutions. In 2023, Poka was acquired by IFS, an enterprise software leader in Enterprise Asset Management, Field Service Management and ERP. Together, we help manufacturing companies optimize their people, assets and processes. Join us in shaping the future of work in manufacturing.

Listed Jobs

Company Name: Poka Inc.
Job Title: Développeur.euse Frontend
Job Description: Job Title: Frontend Developer Role Summary: Design, develop, and maintain responsive web interfaces using Angular and TypeScript, translating product concepts into high‑performance, intuitive user experiences. Expactations: Deliver scalable, maintainable code; collaborate in an Agile environment; continuously improve architecture and development workflows; experiment with AI tools to enhance productivity. Key Responsibilities - Build and support interactive frontend components with Angular, TypeScript, SASS, and Nx. - Convert product designs and requirements into functional, efficient user interfaces. - Work with backend developers, designers, QA, and product managers in Agile sprints. - Participate in code reviews, technical discussions, and mentorship activities. - Contribute to architecture decisions, CI/CD pipelines, and codebase scaling strategies. - Explore AI technologies to streamline coding, content generation, and problem‑solving. Required Skills - 5+ years of web application development experience. - Proficient in HTML, CSS, JavaScript. - Strong experience with Angular (or high motivation to learn). - Understanding of component‑based architecture and state management. - Familiarity with CI/CD tools and scalable code architectures (e.g., Nx). - Comfortable using AI tools for code generation, documentation, and automation. - Knowledge of TypeScript and SASS. Required Education & Certifications - Bachelor’s degree in Computer Science, Software Engineering, or related field (preferred).

Company Name: Poka Inc.
Job Title: Customer Success Manager - Manufacturing
Job Description: Job title: Customer Success Manager – Manufacturing Role Summary: Serve as a trusted advisor to manufacturing clients, guiding them through implementation, adoption, and expansion of Poka’s connected worker platform. Drive customer engagement, operational excellence, and value realization while building strong relationships with plant leaders and stakeholders. Expactations: • Ensure successful deployment and sustained use of the platform across mid‑market and enterprise sites. • Monitor customer health, proactively mitigate risks, and identify upsell opportunities. • Foster long‑term partnerships that translate into measurable process improvements and ROI. Key Responsibilities: • Partner with Account Managers to uncover growth opportunities and support sales pipeline. • Translate customer challenges into actionable, scalable solutions in collaboration with Product, Support, and Account Management teams. • Maintain deep expertise in Poka’s features and industry best practices to continuously optimize value delivery. • Conduct regular health check visits (≈2 per quarter) and drive adoption initiatives through workshops, training, and feedback loops. • Lead project coordination, timeline management, and cross‑functional communication for successful outcomes. Required Skills: • Bachelor's degree in Engineering or related field. • Minimum 3 years of manufacturing operations or continuous improvement experience. • Proficiency in Lean, Six Sigma, TPM, or CI methodologies. • Strong written and verbal communication in English (French a plus). • Excellent relationship‑building, collaboration, and stakeholder management skills. • Project coordination, organization, and analytical thinking. • Curiosity, proactive mindset, and enthusiasm for AI and new technologies. • Willingness to travel 15–20% (≈2 client visits/quarter). Required Education & Certifications: • Bachelor’s degree in Engineering, Industrial Engineering, or equivalent. • Certifications in Lean, Six Sigma, TPM, or Continuous Improvement preferred.