Poka Inc.

www.poka.io

4 Jobs

186 Employees

About the Company

Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troubleshooting to foster continuous improvement and operational excellence. Our mission is to bridge the skills gap, reduce downtime, and drive safety, performance and quality to new heights. Poka's powerful analytics engine makes it easy to identify issues in production, leading to quick and focussed resolutions. In 2023, Poka was acquired by IFS, an enterprise software leader in Enterprise Asset Management, Field Service Management and ERP. Together, we help manufacturing companies optimize their people, assets and processes. Join us in shaping the future of work in manufacturing.

Listed Jobs

Company Name: Poka Inc.
Job Title: Account Manager
Job Description: **Job Title:** Account Manager **Role Summary:** Drive growth and maintain strong relationships with medium‑to‑large manufacturing clients for a B2B SaaS solution. Manage the full sales cycle, from opportunity identification to contract signing and renewal, while collaborating with cross‑functional teams to deliver customer value. **Expectations:** - 8+ years of experience in account management, customer success, or SaaS implementation within B2B environments. - Proven track record of developing and expanding relationships with mid‑size and enterprise customers. - Excellent command of English (written and spoken); French fluency and additional languages are a plus. - Ability to work autonomously, meet tight deadlines, and travel up to 10% of the time. **Key Responsibilities:** - Own a portfolio of medium‑to‑large manufacturing accounts, identifying and pursuing expansion opportunities. - Lead the end‑to‑end sales process: needs analysis, solution positioning, proposal, negotiation, and contract closure. - Coordinate contract renewals with internal teams and clients to ensure timely retention. - Craft and deliver compelling value propositions aligned with client priorities and expected outcomes. - Respond promptly to client and prospect inquiries, maintaining high satisfaction levels. - Maintain accurate account, opportunity, and forecast data in the CRM system. - Collaborate closely with sales, marketing, customer success, and professional services teams. - Mobilize appropriate internal resources for accounts requiring specialized support. **Required Skills:** - Deep knowledge of SaaS sales methodologies and B2B account management. - Strong communication, presentation, and negotiation skills. - Ability to articulate ROI and conduct change‑management analyses. - Proficiency in CRM tools and sales forecasting. - Excellent organizational and time‑management capabilities. - Team‑oriented mindset with strong cross‑functional collaboration. **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Engineering, or a related field (or equivalent professional experience). - Relevant SaaS or sales certifications (e.g., Certified SaaS Sales Professional) are advantageous but not mandatory.

Canada

Remote

19-09-2025

Company Name: Poka Inc.
Job Title: Frontend Developer
Job Description: Job Title: Frontend Developer Role Summary: Design, develop, and maintain responsive, high‑performance user interfaces for a manufacturing‑focused platform using Angular and TypeScript, collaborating with cross‑functional teams in an Agile environment to deliver impactful features for frontline workers. Expectations: - 5+ years of full‑stack web development experience with a focus on frontend technologies. - Proven ability to translate product requirements into clean, maintainable code. - Strong ownership mindset, curiosity for continuous improvement, and a collaborative attitude. - Willingness to adopt and experiment with AI tools to enhance productivity. Key Responsibilities: • Design, build, and maintain responsive features with Angular, TypeScript, and SASS. • Translate product ideas into user‑friendly, high‑performance interfaces. • Collaborate in Agile squads with product managers, designers, backend developers, and QA. • Contribute to architectural decisions, Nx monorepo structure, and continuous‑integration workflows. • Participate in code reviews, technical discussions, and mentorship of junior engineers. • Experiment with AI productivity tools to optimize development processes. Required Skills: - Expertise in HTML, CSS, JavaScript, and TypeScript. - Strong proficiency with Angular (or a demonstrated keen interest in learning it). - Deep understanding of component‑based architecture and state management patterns. - Experience with CI/CD pipelines, Git, and scalable codebase organization (e.g., Nx). - Comfortable leveraging AI assistants for coding, content generation, or automation. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent professional experience). - Active development certifications (e.g., Microsoft Certified: Azure Developer Associate, Angular/TypeScript certifications) are advantageous but not mandatory.

Company Name: Poka Inc.
Job Title: Développeur.euse Frontend
Job Description: Job Title: Frontend Developer Role Summary: Design, develop, and maintain responsive web interfaces using Angular and TypeScript, translating product concepts into high‑performance, intuitive user experiences. Expactations: Deliver scalable, maintainable code; collaborate in an Agile environment; continuously improve architecture and development workflows; experiment with AI tools to enhance productivity. Key Responsibilities - Build and support interactive frontend components with Angular, TypeScript, SASS, and Nx. - Convert product designs and requirements into functional, efficient user interfaces. - Work with backend developers, designers, QA, and product managers in Agile sprints. - Participate in code reviews, technical discussions, and mentorship activities. - Contribute to architecture decisions, CI/CD pipelines, and codebase scaling strategies. - Explore AI technologies to streamline coding, content generation, and problem‑solving. Required Skills - 5+ years of web application development experience. - Proficient in HTML, CSS, JavaScript. - Strong experience with Angular (or high motivation to learn). - Understanding of component‑based architecture and state management. - Familiarity with CI/CD tools and scalable code architectures (e.g., Nx). - Comfortable using AI tools for code generation, documentation, and automation. - Knowledge of TypeScript and SASS. Required Education & Certifications - Bachelor’s degree in Computer Science, Software Engineering, or related field (preferred).

Company Name: Poka Inc.
Job Title: Customer Success Manager - Manufacturing
Job Description: Job title: Customer Success Manager – Manufacturing Role Summary: Serve as a trusted advisor to manufacturing clients, guiding them through implementation, adoption, and expansion of Poka’s connected worker platform. Drive customer engagement, operational excellence, and value realization while building strong relationships with plant leaders and stakeholders. Expactations: • Ensure successful deployment and sustained use of the platform across mid‑market and enterprise sites. • Monitor customer health, proactively mitigate risks, and identify upsell opportunities. • Foster long‑term partnerships that translate into measurable process improvements and ROI. Key Responsibilities: • Partner with Account Managers to uncover growth opportunities and support sales pipeline. • Translate customer challenges into actionable, scalable solutions in collaboration with Product, Support, and Account Management teams. • Maintain deep expertise in Poka’s features and industry best practices to continuously optimize value delivery. • Conduct regular health check visits (≈2 per quarter) and drive adoption initiatives through workshops, training, and feedback loops. • Lead project coordination, timeline management, and cross‑functional communication for successful outcomes. Required Skills: • Bachelor's degree in Engineering or related field. • Minimum 3 years of manufacturing operations or continuous improvement experience. • Proficiency in Lean, Six Sigma, TPM, or CI methodologies. • Strong written and verbal communication in English (French a plus). • Excellent relationship‑building, collaboration, and stakeholder management skills. • Project coordination, organization, and analytical thinking. • Curiosity, proactive mindset, and enthusiasm for AI and new technologies. • Willingness to travel 15–20% (≈2 client visits/quarter). Required Education & Certifications: • Bachelor’s degree in Engineering, Industrial Engineering, or equivalent. • Certifications in Lean, Six Sigma, TPM, or Continuous Improvement preferred.