- Company Name
- Lucky Strike Entertainment
- Job Title
- Regional Vice President of Operations - California Water Parks & Family Entertainment Centers
- Job Description
-
Job Title: Regional Vice President – Operations (California Water Parks & Family Entertainment Centers)
Role Summary: Lead regional operations for water parks and family entertainment centers, driving revenue growth, operational excellence, and guest satisfaction while managing a multi‑unit team and ensuring compliance with safety and regulatory standards.
Expectations: • Deliver consistent financial performance and meet KPI targets.
• Cultivate a high‑performing leadership team focused on guest experience and sales.
• Maintain adherence to all safety, sanitation, and operational standards.
• Adapt operations to seasonal demand and market trends.
• Foster a culture of proactive sales and customer service.
Key Responsibilities:
- Recruit, hire, develop, and retain District and Area Managers.
- Conduct performance reviews, KPI monitoring, and competency assessments.
- Ensure implementation of operating standards across rides, food courts, events, and retail.
- Execute seasonal pricing, promotions, and marketing initiatives.
- Develop and manage annual operating plans, budgets, and P&L.
- Oversee financial performance, cost control, and labor management.
- Maintain safety compliance: water safety, lifeguard certification, food safety, ride maintenance.
- Coordinate inspections and audits with checklists tailored to FEC requirements.
- Build relationships with vendors, corporate departments, and frontline teams.
- Lead district teams in sales strategies for group bookings, parties, passes, and ancillary revenue.
Required Skills:
- Leadership & team development (supervising 100+ staff).
- P&L management and financial discipline.
- Guest‑centric service orientation.
- Strong communication, interpersonal, and analytical abilities.
- Knowledge of safety regulations and operational standards for water parks and FECs.
- Sales‑driven mindset with experience in group sales, events, and revenue streams.
- Ability to work flexible shifts, weekends, holidays, and extended days.
Required Education & Certifications:
- Bachelor’s degree (preferred).
- Minimum 5 years of multi‑unit management in high‑volume entertainment, hospitality, water park, or FEC environments.
- Proven record of supervising diverse teams and managing attractions, food & beverage, and events.
Los angeles, United states
Hybrid
Senior
21-09-2025