Ascend Technologies

3 Jobs

299 Employees

About the Company

We're an award-winning Technology Solution Provider dedicated to safeguarding organizations across the central United States. With a comprehensive suite of cybersecurity, cloud, infrastructure, support desk, Microsoft, and Salesforce solutions and expertise, our team is committed to providing innovative and reliable technology solutions that align with your business goals. Cybersecurity Solutions Ensuring: Preventative Action Continuous Monitoring Vetted Technologies Infrastructure Solutions Providing Optimal Efficiency Scalable Growth Innovative Technologies Salesforce Solutions Delivering Streamlined Processes Enhanced Engagement Tool Customization Our team of thought leaders are committed to providing exceptional service, unparalleled expertise, and innovative solutions that help organizations thrive in an ever-changing technology landscape. Contact us today to learn more about how we can help you reach your business goals. Become a member of #TeamAscend! We're looking for candidates who embody our core values: Committed to Client Success One Team Integrity Accountability Transparency We are nothing without our team of dedicated professionals who are committed to delivering exceptional results and pushing the boundaries of what's possible in technology. Find our open positions here: https://teamascend.com/about-us/careers/

Listed Jobs

Company Name: Ascend Technologies
Job Title: IT Security Operations Center (SOC) Manager
Job Description: **Job Title:** IT Security Operations Center (SOC) Manager **Role Summary** Lead and manage a high-performing SOC team to deliver threat detection, incident response, and security operations services. Focus on operational excellence, team development, and client relationship management across diverse industries. **Expectations** – 4+ years SOC experience with 2+ years in leadership or team management. – Proven success in incident response, threat detection, and customer-centric security operations. – Proficiency in Microsoft Defender suite and Microsoft Sentinel. **Key Responsibilities** Manage and mentor SOC analysts, threat hunters, detection engineers, and responders. Ensure 24/7 coverage, shift scheduling, and resource allocation for continuous operations. Lead incident identification, investigation, and resolution, coordinating internal/external stakeholders. Deliver post-incident reviews (PIRs) and implement preventive measures. Track KPIs/SLAs, enforce quality assurance, and optimize response time/accuracy. Develop automation, integrate detection technologies, and refine runbooks/playbooks. Maintain client relationships, address operational gaps, and align security processes to evolving threat landscapes and compliance needs. **Required Skills** Strategic leadership, team coaching, and performance management. Strong communication for technical and executive audiences. Expertise in threat investigation, incident response workflows, and SOC operations. Experience with Microsoft Sentinel, detection engineering, and security automation. Ability to manage complex client expectations in high-pressure environments. **Required Education & Certifications** – SC-200 or MS-100 certification (must be obtained within 12 months). – Preferred: GCIH, GCFE, GSOC, CSA, MS SC-100/SC-200, CEH, OSCP, or GPEN. – Bachelor’s degree in Cybersecurity, Computer Science, or related field (preferred).

Company Name: Ascend Technologies
Job Title: Salesforce Solution Architect
Job Description: Job title: Salesforce Solution Architect Role Summary: Lead end‑to‑end design and implementation of scalable Salesforce solutions, translating client requirements into technical architectures, mentoring teams, and ensuring alignment with business goals. Expectations: Deliver high‑quality, on‑time solutions; serve as trusted advisor; maintain deep expertise across Salesforce clouds and integrations; exhibit strong communication and leadership. Key Responsibilities - Own architecture design: produce solution diagrams, data models, integration plans; select appropriate declarative or programmatic approaches. - Conduct discovery, refine business requirements, and develop user stories with clear acceptance criteria. - Plan projects: scope effort, sequence milestones, identify dependencies, communicate risks, and align with PMs and stakeholders. - Lead technical workshops, architecture reviews, and stakeholder meetings; present demos and progress to executives. - Oversee QA/validation, UAT facilitation, defect resolution, and go‑live quality checks. - Deploy changes: manage release pipelines, sequencing, rollback plans, and coordinate with DevOps tools. - Mentor and coach developers and admins; conduct knowledge transfer and best‑practice sessions. - Stay current on Salesforce releases, emerging technologies, AI, low‑code, and integrate findings into strategy. Required Skills - Enterprise Salesforce architecture (Sales, Service, Experience, Data, FSC). - Declarative development (Flow, Process Builder), Apex coding, API integration (REST, SOAP), middleware. - Experience with Eh rest S3, ERP, and other enterprise systems. - Strong requirement gathering, user story creation, and documentation. - Project management fundamentals: scope, schedule, risk, resource planning. - Excellent verbal and written communication; ability to translate technical details for business stakeholders. - Mentoring, coaching, and cross‑functional collaboration. Required Education & Certifications - Bachelor’s degree in Computer Science, Information Systems, or related field. - Salesforce Certified Application Architect or equivalent. - Additional certifications in Salesforce Integration Architecture, Data Architecture, or relevant administration roles preferred.

United states

Remote

03-12-2025

Company Name: Ascend Technologies
Job Title: Salesforce Business Analyst
Job Description: **Job Title** Salesforce Business Analyst **Role Summary** Translate business needs into functional requirements and system specifications to ensure Salesforce consulting engagements meet client objectives. Act as the bridge between stakeholders and technical teams, documenting user stories, configuring Salesforce objects, and supporting testing, training, and change management activities. **Expectations** - Deliver accurate, prioritized requirements and user stories. - Configure Salesforce objects (fields, page layouts, validation rules, flows, reports). - Execute UAT, develop test scripts, and drive iterative improvements. - Create training materials and facilitate end‑user adoption. - Maintain clear communication with clients and delivery teams. - Continuously improve consulting acumen and Salesforce knowledge. **Key Responsibilities** - Gather, document, and prioritize requirements in discovery sessions and workshops. - Define scope boundaries and identify minimum viable product (MVP) features. - Draft functional specifications and support solution design discussions. - Perform hands‑on configuration (custom fields, layouts, validation rules, flows, reports). - Develop and run test scripts; coordinate UAT and collect feedback. - Prepare training materials, job aids, and deliver enablement sessions. - Demo completed work, capture feedback, and adjust deliverables accordingly. - Maintain meeting notes, action items, and client communication logs. - Participate in knowledge‑sharing, shadowing, and peer reviews. **Required Skills** - Salesforce Administrator Certification. - 1–3 years as a Salesforce Business Analyst or Administrator. - Proficiency with Salesforce Sales Cloud, Service Cloud, or related modules. - Experience writing user stories, documenting process flows, and performing UAT. - Exposure to Salesforce configuration (fields, validation rules, flows). - Understanding of Agile and SDLC principles. - Strong organizational, communication, and analytical skills. - Ability to work independently while collaborating within a team. - Excellent verbal and written communication. - Customer‑focused, problem‑solving mindset. **Required Education & Certifications** - Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience). - Salesforce Administrator Certification required.