Dominion Energy

About the Company

Dominion Energy (NYSE: D), headquartered in Richmond, Va., provides regulated electricity service to 3.6 million homes and businesses in Virginia, North Carolina, and South Carolina, and regulated natural gas service to 500,000 customers in South Carolina. The company is one of the nation's leading developers and operators of regulated offshore wind and solar power and the largest producer of carbon-free electricity in New England. The company's mission is to provide the reliable, affordable, and increasingly clean energy that powers its customers every day. Please visit DominionEnergy.com to learn more.

Listed Jobs

Company Name

Dominion Energy

Job Title

Intern - ServiceNow Support & Development Richmond VA

Job Description

**Job Title:** Intern – ServiceNow Support & Development **Role Summary:** Summer intern supporting the IT Infrastructure Operations team in the maintenance, enhancement, and automation of the ServiceNow platform used for internal IT service requests and incident management. Provides hands‑on experience in enterprise IT operations, collaborates with stakeholders, and contributes to process‑improvement initiatives. **Expectations:** - Deliver reliable day‑to‑day platform support. - Participate actively in development, testing, and deployment of new ServiceNow features. - Identify and propose automation opportunities for manual workflows. - Communicate findings and recommendations clearly. - Exhibit a proactive, detail‑oriented, and collaborative work ethic. **Key Responsibilities:** - Support and maintain ServiceNow instances (incidents, requests, updates). - Assist in design, build, and test of ServiceNow enhancements. - Work with IT Helpline and end users to track service request and incident trends. - Analyze existing manual processes; develop automation concepts. - Produce concise documentation of workflows, findings, and recommendations. **Required Skills:** - Strong analytical and problem‑solving abilities. - Quick learner with high attention to detail. - Ability to work independently and within a team. - Passion for technology, process improvement, and automation. - Familiarity with ServiceNow or other ITSM tools (preferred, not required). **Required Education & Certifications:** - Currently enrolled in an accredited program pursuing either: • Associate’s degree (completed ≥1 year) with intent to transfer, or • Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or Information Technology. - Minimum cumulative GPA of 3.0. - Anticipated graduation ≥ 2027. - No specific certifications required.

Richmond, United states

On site

Fresher

11-09-2025

Company Name

Dominion Energy

Job Title

Intern - Email Admin/Client Support - Richmond VA or Columbia SC

Job Description

**Job Title:** Intern – Email Administration / Client Support **Role Summary:** Motivated undergraduate gaining hands‑on experience managing enterprise email environments, troubleshooting Outlook/OWA issues, and supporting IT service operations within a corporate setting. **Expectations:** - Provide timely assistance for email client and webmail problems. - Produce clear technical documentation and user aids. - Escalate tickets appropriately and collaborate with team members. - Participate in meetings and contribute to ongoing projects. - Demonstrate eagerness to learn new tools and technologies. **Key Responsibilities:** - Resolve Outlook and Outlook Web Access (OWA) issues. - Troubleshoot email connectivity and client configuration (Out of Office, folder management, archiving, encryption, attachments, room bookings). - Support secure webmail functions, including password resets and secure messaging. - Maintain and validate technical documentation, workflow diagrams, metric reports, and job aids. - Identify and route support tickets to the correct internal teams. - Attend team meetings and assist with project tasks as assigned. **Required Skills:** - Strong interest in IT systems administration. - Excellent problem‑solving, written and verbal communication skills. - Familiarity with desktop operating systems, basic networking, cybersecurity, and email systems. - Knowledge of Microsoft 365, Azure, Exchange, VDI, or Windows Server (preferred). - Experience with tools such as Microsoft Outlook, Teams, SharePoint, ServiceNow, Splunk (preferred). - Basic proficiency in a scripting language (PowerShell, PowerCLI, Python, etc.). - Detail‑oriented with strong teamwork abilities and a proactive learning attitude. **Required Education & Certifications:** - Currently enrolled in an accredited 4‑year Bachelor’s program in Information Systems, Cyber Security, Computer Science, Computer Engineering, or a related field. - Minimum cumulative GPA of 2.5. - Anticipated graduation date ≥ 2027. - No specific certifications required.

Richmond, United states

On site

Fresher

23-09-2025