Bolt

1 Job

13,603 Employees

About the Company

At Bolt, we're building a future where people don't need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion -- be it a car, scooter, or e-bike. We're helping over 200 million customers move around in more than 600 cities globally while also supporting more than 4.5 million drivers and couriers to earn a living. The best bit? We're only just getting started. Read more at bolt.eu

Listed Jobs

Company Name: Bolt
Job Title: Operations Specialist, Riders
Job Description: **Job Title:** Operations Specialist, Riders **Role Summary:** Lead end‑to‑end field and analytical initiatives to unlock growth and improve rider and driver experience across France. Drive on‑ground operations, KPI monitoring, pricing strategy, and collaborative cross‑functional projects. **Expectations:** - 1–3 years in Operations, Marketplace, or similar roles within a tech/startup/scale‑up environment. - Ability to manage multiple projects simultaneously and execute fast‑moving initiatives. - Fluency in French and English; comfortable working both remotely and in high‑potential cities outside Paris. **Key Responsibilities:** - Identify and unlock growth opportunities across cities, hubs, and use cases by analyzing performance data. - Conduct field operations: visit hubs and pickup points, launch new initiatives, test ideas, and implement practical solutions to improve conversion and usage. - Set up and track KPIs (supply, demand, conversion, pricing sensitivity, hub performance); translate insights into concrete actions. - Contribute to pricing and positioning strategies across markets, incorporating local dynamics. - Lead mini‑projects from ideation through execution, often in ambiguous environments. - Collaborate with Marketing on local communication and activation campaigns. - Partner with Product, Central Ops, Legal, Data, and Campaign teams to scale initiatives and share learnings. - Continuously improve operational coverage, availability, and user experience in the app. **Required Skills:** - Hands‑on execution mindset with a national scope perspective. - Strong analytical skills and sensitivity to numbers; proficiency with Excel/Google Sheets. - Proactive opportunity detection; ability to devise creative, data‑backed solutions. - Excellent project organization and prioritization abilities. - Adaptable, pragmatic, and comfortable working in the field. - Strong communication, collaboration, and ownership skills. **Required Education & Certifications:** - Bachelor’s degree in Business, Economics, or related field (or equivalent professional experience). - No specific certifications required.