Enhesa

About the Company

At Enhesa we empower the world's largest businesses to achieve compliance, manage risk, and drive sustainability with clear, actionable insights. We combine the knowledge of our global team of experts with regulatory data and market-leading AI to transform complex regulatory landscapes into timely intelligence and foresight. This means we can support our customers to become industry leaders in environment, health, safety, and sustainability.

Listed Jobs

Company Name

Enhesa

Job Title

Customer Success Manager

Job Description

Job Title: Customer Success Manager Role Summary: Drive long‑term growth and customer satisfaction for Enterprise accounts in a software/SaaS context by acting as the principal system partner, overseeing account strategy, renewal, upsell, and operational excellence. Expectations: - Deliver annual revenue targets and growth plans across an assigned portfolio. - Maintain a net promoter score (NPS) above industry benchmarks. - Demonstrate measurable impact on customer retention and expansion, managing a book of business over €4 M. Key Responsibilities: - Build and sustain trusted relationships with C‑suite and key decision makers. - Proactively assess client needs, uncover roadblocks, and guide solution development. - Lead onboarding projects, ensuring smooth transition to Enhesa services and maximizing product adoption. - Own contract negotiations, renewals, and expansion opportunities; lead quarterly business reviews. - Act as liaison between clients and cross‑functional support teams (sales, support, R&D). - Mentor and support fellow Customer Success Managers; contribute to team development. - Represent the team at industry events and tradeshows to strengthen client engagement. Required Skills: - 2‑4 years B2B account management in SaaS, software, or related fields. - Proven experience executing sales and account‑plan strategies with measurable growth. - Project management and cross‑functional collaboration expertise. - Strong problem‑solving, communication, and stakeholder management skills. - Proficiency with CRM, Office Suite, Jira, Confluence, SharePoint. - Fluent in English; additional language skills are an advantage. Required Education & Certifications: - Bachelor’s degree in Business, Communications, Marketing, or related discipline. - Certifications in account management, SaaS sales, or project management (e.g., PMP, Certified Account Manager) preferred but not mandatory.

Brussels, Belgium

Hybrid

Junior

01-10-2025

Company Name

Enhesa

Job Title

Commercial Data Analyst

Job Description

**Job Title:** Commercial Data Analyst **Role Summary:** Analyze, manage, and optimize commercial data to support sales and marketing growth. Deliver high‑quality leads, develop data acquisition and enrichment strategies, and enforce data governance across CRM and third‑party tools. Collaborate with data engineering and business leaders to automate processes and drive data‑driven decision making. **Expectations:** - Consistently provide qualified leads to sales teams. - Define and track KPIs for sales and marketing performance. - Ensure data integrity and consistency in Microsoft Dynamics CRM. - Identify new commercial opportunities in emerging regions. **Key Responsibilities:** - Develop and implement data acquisition, integration, and enrichment pipelines. - Enforce data governance policies and quality assurance processes. - Integrate 3rd‑party tools with CRM systems. - Automate and streamline data management with data engineering. - Support the evolution of the lead lifecycle and evaluate new lead sources. - Build and maintain dashboards (Power BI, Looker, Tableau). - Collaborate with Sales and Marketing leaders on KPI definition and reporting. **Required Skills:** - Proficiency in SQL and relational database querying. - Experience building dashboards (Power BI, Looker, Tableau). - Understanding of B2B sales processes and lead qualification. - Strong analytical, problem‑solving, and organizational skills. - Knowledge of CRM (Microsoft Dynamics) objects: Leads, Opportunities, Accounts. - Ability to automate data processes and collaborate cross‑functionally. - Self‑starter attitude and strong communication skills. **Required Education & Certifications:** - Bachelor’s degree in Data Analytics, Computer Science, Business Analytics, Finance, or related field. - Relevant certifications (e.g., Microsoft Certified: Dynamics 365 Sales Functional Consultant, Power BI, or Data Analyst) preferred.

London, United kingdom

Remote

17-11-2025