Enhesa

www.enhesa.com

1 Job

452 Employees

About the Company

At Enhesa we empower the world's largest businesses to achieve compliance, manage risk, and drive sustainability with clear, actionable insights. We combine the knowledge of our global team of experts with regulatory data and market-leading AI to transform complex regulatory landscapes into timely intelligence and foresight. This means we can support our customers to become industry leaders in environment, health, safety, and sustainability.

Listed Jobs

Company Name: Enhesa
Job Title: Account Manager
Job Description: Job title: Account Manager Role Summary: Manages and expands relationships with existing B2B clients in the SaaS, IT, insurance, engineering, financial services, or consultancy sectors. Responsible for annual renewals, growth targets, and overall book of business (~€4M). Acts as central point of contact, ensuring customer satisfaction, on‑boarding, and upsell opportunities while coordinating internal cross‑functional support. Expactations: - Meet or exceed annual sales growth and renewal targets. - Maintain high customer satisfaction and loyalty (NPS focus). - Deliver comprehensive account and solution planning. - Provide transparent forecasting and pipeline visibility. Key Responsibilities: - Develop and sustain professional relationships with key client stakeholders. - Conduct proactive needs assessment and propose tailored solutions. - Lead solution development, coordinating Enhesa personnel and mitigating client crises. - Oversee client onboarding, maximizing product adoption and satisfaction. - Negotiate contract renewals, addendums, and upsell/cross‑sell opportunities. - Maintain accurate records and forecasts in CRM. - Support team peers through training, onboarding, and tool guidance. - Represent the organization at industry events and tradeshows. Required Skills: - 3–5 years of B2B sales and account management experience. - Proven track record in achieving revenue growth and client retention. - Strong project management and cross‑functional collaboration abilities. - Proficiency with Office Suite, CRM platforms, Jira, Confluence, SharePoint. - Excellent communication, problem‑solving, and negotiation skills. - Proficiency in English; additional language skills valued. Required Education & Certifications: - Bachelor’s degree in business, communications, marketing, or related field from an accredited university.