RETHIC

www.rethic.fr

2 Jobs

13 Employees

About the Company

Nous recrutons depuis 2009 des Cadres et Experts dans une démarche éthique et en phase avec le développement durable et les solutions d'avenir. Nous sommes spécialisés sur 2 pôles d'activités : - La Transition Energétique (Environnement / Energies Renouvelables / Performance Energétique) - La Mobilité Durable & Smart City (Transports publics / Systèmes Intelligents / Nouvelles Mobilités) En tant qu'experts sur ces écosystèmes, nous avons un regard de spécialiste et travaillons sur une grande diversité de postes pour des clients Exemples de postes que nous traitons - Ingénieurs métiers, Experts - Chefs de projets, Directeurs de Projets - Ingénieur Commercial, Responsables d’Affaires - Directeur Technique, Opérations ou Commercial - Postes Transverses, Manager de Transition ETHIQUE Notre cabinet est né grâce à la forte conviction de son dirigeant : mettre les relations humaines au cœur de notre développement avec une exigence d'honnêteté intellectuelle Notre ambition est d'agir envers les autres comme nous voudrions qu'ils agissent envers nous. NOS VALEURS Notre démarche, notre approche, nos engagements, nous les vivons au quotidien avec des valeurs que nous revendiquons haut et fort : - Le Respect - La Confiance - L’ouverture - L’humilité - La Transmission CANDIDATS Nous envisageons la vie professionnelle comme une succession de cycles différents et non pas comme une continuité sans rupture. Nous sommes convaincus de la valeur et du potentiel d'évolution de chaque individu. NOS OBJECTIFS CLIENTS Notre métier est de vous accompagner a bien faire le vôtre en vous : Apportant des réponses personnalisées à la hauteur de vos attentes. - vous accompagnant dans vos projets, afin de vous entourer de managers adaptés à vos projets actuels et futurs. Notre objectif, c’est de transformer la relation client - fournisseur et d’établir une véritable relation de partenariat avec nos clients, qui soit transparente et efficiente pour s'inscrire dans la durée.

Listed Jobs

Company Name: RETHIC
Job Title: Consultant(e) ServiceNow (H/F) REF 8286-LI
Job Description: Job title: ServiceNow Consultant (H/F) Role Summary: Complete the migration of legacy maintenance and support tools to ServiceNow, tailoring existing CSM and FSM modules and building new applications. Deliver automated, efficient workflows, maintain platform stability, and train end‑users and administrators. Expectations: - Minimum 3 years of hands‑on ServiceNow experience (administration, configuration, integration). - Strong JavaScript developer with Glide API proficiency. - Proven ability to design workflows, build business rules and client scripts. - Experience integrating ServiceNow with external systems via REST/SOAP APIs. - Solid reporting skills creating dashboards and performance metrics. - Technical English reading and speaking. Key Responsibilities: - Customize and extend existing CSM and FSM modules to match prior tool functionality. - Design, code, and deploy new modules, applications, workflows, and scripts (JavaScript, Glide). - Integrate ServiceNow with other systems through APIs and web services. - Draft technical and functional documentation for developed solutions. - Administer platform users, roles, permissions, and configuration settings. - Monitor, troubleshoot, and enhance module performance and reliability. - Plan and execute platform updates, including Update Set management. - Conduct functional testing, validate solutions, and resolve defects. - Provide user support, conduct training sessions, and recommend platform improvements. Required Skills: - ServiceNow administration & configuration - JavaScript & Glide API development - CSM & FSM module expertise - Workflow & automation design - REST/SOAP API integration - Reporting, dashboards, and analytics - Update Set & version control management - Problem‑solving, communication, and collaboration Required Education & Certifications: - Bachelor’s degree in Computer Science or related technical field. - ServiceNow Certified System Administrator (CSA) and at least one functional certification (e.g., CSM, FSM, or ITIL Foundation).

Company Name: RETHIC
Job Title: Administrateur / Développeur ServiceNow (H/F) REF 8284-LI
Job Description: Job Title: ServiceNow Administrator / Developer (M/F) Role Summary The role involves finalizing the migration of existing maintenance and support tools to the ServiceNow platform. The incumbent will configure, develop, and maintain ServiceNow modules, automate workflows, integrate with external systems, and support users across the organization. Expectations - 3+ years of hands‑on experience with ServiceNow (administration, configuration, and integration). - Proven JavaScript development skills on ServiceNow, including Glide APIs, Business Rules, Client Scripts, and Update Sets. - Experience managing CSM and FSM modules and building custom applications. - Ability to write technical documentation and conduct user training. - Strong analytical, communicative, and collaborative skills. - Technical English reading and speaking. Key Responsibilities - Adapt and extend existing ServiceNow CSM and FSM modules to meet functional requirements. - Design, develop, and deploy new ServiceNow applications and workflows using JavaScript, Glide API, Business Rules, Client Scripts, and other platform tools. - Integrate ServiceNow with other systems via REST/SOAP APIs and Web Services. - Administer the platform: user/role/permission management, configuration, and monitoring of module health. - Plan, execute, and verify platform updates and platform enhancements. - Perform validation testing, debug, and resolve defects. - Provide end‑user and administrator support, including training sessions and best‑practice guidance. - Document technical and functional specifications for implemented solutions. Required Skills - ServiceNow platform administration and configuration. - JavaScript development and Glide API usage. - Management of CSM and FSM modules. - Workflow and automation design within ServiceNow. - Integration via REST/SOAP APIs. - Reporting, dashboards, and performance monitoring on ServiceNow. - Update Set management and deployment. - Technical English proficiency. Required Education & Certifications - Bachelor’s degree or higher in Computer Science, Information Technology, or a related field. - ServiceNow Certified System Administrator and/or Certified Application Developer (preferred).