McCarthy Tétrault

3 Jobs

2,001 Employees

About the Company

McCarthy Tetrault provides a broad range of legal services, advising on large and complex assignments for Canadian and international interests. Built on a unique model of collaboration, the firm provides unequalled legal talent, industry knowledge and practice experience, and delivers customized legal services to help clients achieve the results that are important to them. The firm has substantial presence in Canada's major commercial centres as well as in New York City and London, UK. We deliver integrated services in business law, litigation, tax, real estate, and labour and employment law.

Listed Jobs

Company Name: McCarthy Tétrault
Job Title: Bilingual Events Specialist
Job Description: Job title: Bilingual Events Specialist Role Summary An events specialist who plans, coordinates, and executes full‑cycle business development events for a national law firm. The role requires bilingual proficiency (English/French), budget management, stakeholder engagement, and detailed reporting to support client acquisition and firm branding. Expectations * Execute internal and external events across Canada, including in‑person, virtual, and hybrid formats. * Deliver high‑quality events within specified budgets and timelines. * Provide strategic advice on venue, technology, content, and target audiences. * Maintain event data in Salesforce and produce performance reports with ROI insights. * Collaborate with lawyers, attorneys, marketing, and national Events team on cross‑functional projects. Key Responsibilities * Plan and manage end‑to‑end event processes: venue selection, contract negotiation, vendor coordination, AV, catering, staffing, registration, and on‑site support. * Develop targeted guest lists (clients, prospects) in partnership with client‑market stakeholders. * Create and adhere to event workback schedules, budgets, and deliverable checklists. * Produce pre‑ and post‑event reports: attendance, spend, opportunities, ROI, and lessons learned. * Update intranet, firm website, and marketing materials with event information. * Maintain real‑time event campaigns in Salesforce. * Support regional marketing initiatives, including Ontario‑specific activities. * Contribute to special projects within the Clients & Markets and National Events teams. Required Skills * Bilingual (English/French) written and verbal communication. * Expertise in full‑cycle event planning; experience with hybrid, virtual (Zoom, WebEx, Teams), and in‑person formats. * Strong organizational and project‑management skills; ability to juggle multiple events concurrently. * Proficient in budget management and cost negotiation. * Detail‑oriented with a proactive, business‑focused mindset. * Ability to build professional relationships with internal and external stakeholders. Required Education & Certifications * Post‑secondary degree in Business, Marketing, Communications, or related field (or equivalent). * Minimum 4 years of full‑cycle event planning experience in corporate, hospitality, or Not‑For‑Profit environments. * Professional designations such as CMP, DES, VEMM, PMP are an asset.

Company Name: McCarthy Tétrault
Job Title: Service Desk Analyst
Job Description: Job Title: Service Desk Analyst Role Summary: Deliver end‑user support for hardware and software incidents, manage service requests through a defined incident‑management lifecycle, maintain comprehensive documentation in an Enterprise Service Management (ESM) system, and contribute to incident, problem, change, and knowledge‑management processes. Expectations: Demonstrate strong analytical and troubleshooting abilities, provide clear user training, adapt to flexible schedules (including evenings and weekends), collaborate with cross‑functional IT teams and third‑party vendors, comply with incident‑management standards, and support continuous improvement initiatives. Key Responsibilities: - Log, investigate, resolve, and close end‑user hardware/software incidents and service requests following the Incident Management process. - Document all interactions (calls, emails, voicemails, drop‑ins) in the ESM software. - Contribute to Problem and Change Management activities. - Author and maintain Knowledge Base articles in accordance with Knowledge Management procedures. - Deliver one‑on‑one training sessions for specific hardware/software issues. - Escalate unresolved incidents to appropriate IT teams and coordinate resolution. - Engage with third‑party vendors for support and service delivery. - Report status and metrics to the IT Manager. - Participate in IT projects and initiatives as required. - Support personnel change processes (new hires, departures, relocations). Required Skills: - Minimum 3 years of IT support or systems administration experience, preferably in a professional services setting. - Proficiency with Enterprise Service Management tools (e.g., ServiceNow). - Ability to troubleshoot and resolve application and hardware issues. - Strong analytical and problem‑solving skills. - Excellent interpersonal and communication abilities, with patience for challenging situations. - Ability to educate end users using varied instructional techniques. - Adaptability to non‑traditional working hours and overtime when needed. - Familiarity with ITIL fundamentals. - Willingness to learn new software applications. Required Education & Certifications: - College diploma or equivalent in Computer Systems, Systems Administration, or related technical discipline. - Basic ITIL certification or demonstrated knowledge of ITIL best practices.

Company Name: McCarthy Tétrault
Job Title: Bilingual Events Coordinator (12-month Contract)
Job Description: **Job Title** Bilingual Events Coordinator (12-month Contract) **Role Summary** Coordinate and execute in‑person, hybrid, and virtual events for a national law firm, handling venue booking, gifting, registration, and post‑event analysis while maintaining bilingual communication with clients and internal stakeholders. **Expectations** - Work full‑time in Montreal; flexible hours during peak periods and occasional evenings. - Communicate in both French and English (oral & written). - Operate within a hybrid, high‑volume environment, meeting tight deadlines. - Maintain confidentiality, professional maturity, and teamwork across multiple offices. **Key Responsibilities** - Source and book venues, entertainment, gifts, and related services. - Prepare onsite event materials and manage on‑site registration and delivery. - Create and update invitation lists, track RSVPs and attendance in Salesforce. - Produce event reports, analyze metrics, and provide insights. - Coordinate seasonal and ad‑hoc client gifting initiatives. - Process invoices, reconcile credit‑card statements, and manage budgets. - Collaborate with firm teams (Marketing, Finance, Legal Services) to align event objectives. - Escalate issues to the Client Relations Manager and maintain project documentation. - Contribute to additional projects and continuous improvement of event processes. **Required Skills** - Minimum 2 years event‑coordination experience. - Bilingual proficiency in French and English (mandatory). - Strong verbal & written communication; attention to detail. - Advanced MS Office (Word, Excel, PowerPoint). - Experience with Salesforce; knowledge of SharePoint an asset. - Ability to manage multiple tasks, set priorities, and work under pressure. - Experience with virtual event platforms (Zoom, Teams, Webex, etc.) an asset. - Professional maturity, discretion, and client‑centric mindset. **Required Education & Certifications** - Post‑secondary education in Business, Marketing, Communications, or a diploma in Event Management (preferred). - No specific certifications required, but relevant event‑management credentials (e.g., CMP, CCM) considered a plus.