cover image
Arkhya Tech. Inc.

Arkhya Tech. Inc.

arkhyatech.com

9 Jobs

48 Employees

About the Company

Arkhya Technologies, Inc. is a premier software solutions and services company, headquartered in Herndon, VA founded in 2014, We have provided premium software development and strategy expertise to hundreds of companies around the world.

Listed Jobs

Company background Company brand
Company Name
Arkhya Tech. Inc.
Job Title
IBM DataPower Developer
Job Description
**Job Title:** IBM DataPower Developer **Role Summary:** Design, modernize, and migrate IBM DataPower services to a new data center environment. Manage end‑to‑end service transformations, troubleshoot issues using Splunk, and implement deployment automation to streamline operations. **Expectations:** - 8+ years of hands‑on IBM DataPower development experience. - Strong debugging and root‑cause analysis skills with Splunk. - Proficiency in deployment automation tools (UCD or equivalent). - Demonstrated ability to write clear, concise documentation and communicate effectively. **Key Responsibilities:** - Lead migration of existing DataPower services to the new data center. - Configure and optimize DataPower appliances for performance and security. - Debug service issues, analyze logs with Splunk, and produce RCA reports. - Develop and maintain automation scripts (Python or Shell) for deployment and routine tasks. - Collaborate with cross‑functional teams to align DataPower services with business and IT objectives. **Required Skills:** - IBM DataPower development & administration. - Splunk for log analysis and troubleshooting. - Deployment automation (UCD or comparable tools). - Understanding of IBM MQ. - Scripting proficiency in Python or Shell. - Excellent written and verbal communication. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). - IBM DataPower certification preferred but not mandatory.
Charlotte, United states
Hybrid
Senior
14-11-2025
Company background Company brand
Company Name
Arkhya Tech. Inc.
Job Title
Technical data analyst (12+ Years)
Job Description
Job Title: Technical Data Analyst Role Summary: Lead the design, development, and automation of end‑to‑end data pipelines and self‑service analytics for global customer success operations. Deliver insights via scalable dashboards, statistical analysis, and experimentation frameworks to drive operational efficiency and customer satisfaction. Expectations: 8+ years in data analytics, engineering or applied data science, with a proven record of building complex SQL queries, data pipelines, and BI solutions in cloud environments. Strong command of Python/R, Snowflake/Databricks/Spark, and Tableau/Power BI/Looker. Experience with A/B testing, statistical analysis, and customer success KPIs is preferred. Key Responsibilities: - Design, build, and maintain ETL/ELT pipelines to ingest, transform, and validate customer success data from multiple international sources. - Develop and automate scalable dashboards and data products (e.g., tNPS, AHT, contact deflection) using Tableau or similar tools. - Conduct deep‑dive analyses, root‑cause investigations, and statistical modeling to uncover trends and optimization opportunities. - Implement and champion data governance, version control, and CI/CD practices for analytics workflows. - Evaluate and integrate new data tools, APIs, and cloud services to enhance analytic capabilities. - Translate analytical findings into actionable insights for technical and non‑technical stakeholders. Required Skills: - Advanced SQL for complex queries, data modeling, and transformation. - Python or R for scripting, automation, and statistical analysis. - Data pipeline orchestration (Airflow, dbt, etc.) and big‑data ecosystems (Snowflake, Databricks, Spark). - BI expertise in Tableau, Power BI, or Looker with performance tuning and dashboard automation. - API integration, RESTful services, and Git-based workflow management. - Knowledge of A/B testing frameworks, statistical analysis, and experimentation design. - Understanding of customer success or support operations KPIs. - Strong problem‑solving, communication, and collaboration skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Data Science, Statistics, or related field (Master’s preferred). - Relevant certifications (e.g., AWS Certified Data Analytics, Snowflake SnowPro, Tableau Desktop Specialist) are a plus.
Toronto, Canada
On site
Senior
17-11-2025
Company background Company brand
Company Name
Arkhya Tech. Inc.
Job Title
ITSM Module
Job Description
**Job Title:** ITSM Module Lead **Role Summary:** Lead the design, optimization, and implementation of ServiceNow IT Service Management (ITSM) processes for core ITIL functions. Drive scalable workflow development, ensure best‑practice compliance, and facilitate cross‑functional adoption of the ITSM platform. **Expectations:** - Deliver end‑to‑end ITSM solution architecture and detailed workflow configurations within agreed timelines. - Align designed processes with ITIL best practices and organizational objectives. - Provide governance, documentation, and training to ensure smooth adoption. **Key Responsibilities:** - Design and optimize ITSM processes: Incident, Problem, Change, Service Request, Knowledge Management, CMDB, HAM & SAM. - Develop and configure ServiceNow workflows ensuring automation, efficiency, and compliance. - Collaborate with stakeholders to gather requirements and translate them into functional workflows. - Work with ServiceNow developers/architects to implement modules and integrations; validate configurations via testing and QA. - Create process documentation, SOPs, and governance frameworks; maintain accurate records of workflows and dependencies. - Engage with IT Operations, Security, Asset Management, and other cross‑functional teams; provide training and guidance. - Monitor process performance, identify improvement opportunities, and implement enhancements based on feedback and evolving business needs. **Required Skills:** - Deep knowledge of the ITIL framework and ITSM best practices. - Hands‑on experience designing ServiceNow workflows for ITSM modules. - Familiarity with CMDB design and HAM & SAM lifecycle management. - Proven ability to design and optimize large‑scale ITSM processes. - Experience with workflow automation and integration of third‑party tools. - Strong analytical, problem‑solving, and communication skills. - Effective stakeholder engagement and change‑management capabilities. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Computer Science, or related field (preferred). - ITIL Foundation or higher (mandatory). - ServiceNow Certified Implementation Specialist – ITSM (preferred).
Northfield, United states
On site
24-11-2025
Company background Company brand
Company Name
Arkhya Tech. Inc.
Job Title
AI/ML Architect
Job Description
Job Title: AI/ML Architect Role Summary: Design, build, and maintain generative AI solutions for biomedical data, ensuring compliance, scalability, and seamless integration with healthcare systems. Expactations: Lead AI/ML strategy and model lifecycle from research to production; develop domain‑specific transformer and generative models; enforce regulatory compliance; collaborate with cross‑functional teams; mentor and drive continuous improvement in AI/ML processes. Key Responsibilities - Architect transformer‑based generative models for biomedical data, optimizing pipelines for domain nuances. - Evaluate GANs, VAEs, and diffusion models for synthetic medical image generation; select appropriate models per use case. - Design HIPAA‑compliant GenAI systems for synthetic patient records with automated anonymization. - Fine‑tune pre‑trained LLMs for drug discovery, clinical trial summarization, and literature analysis. - Implement strategies to mitigate hallucinations in LLMs for clinical decision support. - Build GenAI platforms that integrate with EHR systems, enabling real‑time inference and secure data exchange. - Define and implement multi‑cloud APIs for GenAI services, ensuring scalability and interoperability. - Maintain robust model versioning, traceability, and reproducibility in line with regulatory standards. - Lead CI/CD and MLOps pipelines for model training, evaluation, and deployment. - Collaborate with data scientists and engineers to optimize performance using TensorFlow, PyTorch, and Hugging Face. - Manage cloud‑native microservices with Python, FastAPI, Docker, and Kubernetes. - Document architecture, governance, and compliance artifacts. Required Skills - Python, FastAPI, TensorFlow, PyTorch, Hugging Face. - Deep knowledge of LLMs, RAG, LangChain, LangGraph, and vector databases. - MLOps tools: MLflow, Kubeflow, CI/CD, Docker, Kubernetes. - Cloud platforms: AWS, Azure, GCP. - Healthcare data standards: FHIR, HL7; regulatory frameworks: HIPAA, GDPR. - Strong analytical, problem‑solving, leadership, and communication skills. - Experience mentoring or leading cross‑functional AI/ML teams. Required Education & Certifications - Bachelor’s or Master’s in Computer Science, Electrical Engineering, Data Science, or related field (advanced degree preferred). - Relevant certifications: AWS Certified Machine Learning – Specialty, Azure AI Engineer Associate, GCP Professional Machine Learning Engineer, or MLOps certification.
Tarrytown, United states
On site
25-11-2025