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J.S. Held LLC

J.S. Held LLC

jsheld.com

3 Jobs

2,209 Employees

About the Company

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. We have more than 1,500 professionals who serve organizations across six continents, including 84% of the Global 200 Law Firms, 75% of the Forbes Top 20 Insurance Companies (90% of the NAIC Top 50 Property & Casualty Insurers), and 71% of Fortune 100 Companies. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations. J.S. Held is certified as a Great Place to Work(r)

Listed Jobs

Company background Company brand
Company Name
J.S. Held LLC
Job Title
Forensics Mechanical Engineer
Job Description
**Job Title:** Forensics Mechanical Engineer **Role Summary:** Perform forensic investigations and failure analysis of mechanical systems and equipment for insurance and litigation matters. Deliver technical assessments, reports, and repair scopes to clients, insurers, and contractors while managing multiple projects on schedule and budget. **Expectations:** - Conduct on‑site inspections and data collection. - Produce clear, defensible technical reports. - Communicate findings to clients, insurers, code officials, and internal teams. - Manage project timelines, budgets, and client relationships. - Travel to various sites and work in diverse environmental conditions. **Key Responsibilities:** - Perform field inspections, loss analysis, testing, and data acquisition on mechanical assets (HVAC, plumbing, fire sprinkler, boilers, heat exchangers, turbines, pressure vessels, pipelines, cooling towers, etc.). - Prepare detailed technical reports describing causes of failure, observed damage, and test results. - Conduct desk reviews and develop repair scopes based on property loss assessments. - Negotiate repair scope agreements with insured parties and contractors. - Review building codes and industry standards; liaise with code officials as needed. - Present analysis findings to colleagues and clients in written and oral formats. - Research and author technical publications on forensic engineering topics. - Oversee multiple concurrent assignments, ensuring timely and within‑budget delivery. - Support client relationship retention and development. **Required Skills:** - Strong analytical and problem‑solving abilities. - Excellent verbal, written, and interpersonal communication. - Proficiency with Microsoft Office (Word, Excel, PowerPoint). - Ability to lift up to 50 lb and perform physical tasks (climbing, standing, kneeling) for extended periods. - Self‑motivated, ambitious, hands‑on, and collaborative team player. - Willingness and ability to travel to field sites as required. **Required Education & Certifications:** - Bachelor’s degree in Mechanical Engineering (Master’s degree preferred). - Registered Professional Engineer (P.Eng.) in a Canadian province (Ontario or Quebec preferred). - 5–10 years of experience in mechanical equipment/system design, production, construction, forensic investigation, or failure analysis.
Vancouver, Canada
On site
Mid level
19-10-2025
Company background Company brand
Company Name
J.S. Held LLC
Job Title
Technology Support Analyst I – Bilingual (French & English)
Job Description
Job Title: Technology Support Analyst I – Bilingual (French & English) Role Summary: Provide proactive, onsite and remote IT support to English‑ and French‑speaking users in a corporate environment. Resolve hardware, software, network, and peripheral issues in accordance with ITIL best practices, leveraging ServiceNow, Microsoft Intune, Azure AD, Zscaler, and Office 365. Document solutions, conduct root‑cause analysis, and collaborate with Tier II/III teams to ensure high‑quality service. Expectations: - Minimum 5 years of end‑user support experience. - Self‑motivated, proactive, enthusiastic, agile, and able to multi‑task. - Detail‑oriented, triple‑check processes for compliance and accuracy. - Strong initiative to identify roadblocks, design solutions, and deliver outcomes. - Professional fluency in English and Canadian French (BC1–C1 level). Key Responsibilities: - Deliver remote and onsite support via phone, chat, email, and remote‑control tools. - Troubleshoot and resolve issues with hardware, software, network connectivity, and peripherals. - Support conference‑room audio‑visual, Zoom, and Microsoft Teams equipment. - Log and manage incidents and service requests using ServiceNow. - Use Microsoft Intune for device management and troubleshooting. - Handle identity and access management with Azure Active Directory. - Ensure secure connectivity through Zscaler. - Escalate complex problems to Tier II/III or Lead ServiceDesk. - Perform root‑cause analysis and recommend preventive measures. - Maintain accurate documentation of incidents, troubleshooting steps, and resolutions. Required Skills: - Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Windows 11. - Experience with cloud‑based storage (Box, Adobe Cloud). - Strong knowledge of Azure Active Directory, Intune, M365 Admin Console, and Exchange. - Familiarity with ServiceNow or comparable ITSM systems. - Excellent troubleshooting, analytical, and diagnostic skills. - Fluent in English and French (BC1‑C1). Required Education & Certifications: - Bachelor’s degree preferred. - ITIL v4 Foundation certification is a plus. - Minimum 2–3 years stability in a corporate support environment.
Montreal, Canada
On site
Mid level
05-11-2025
Company background Company brand
Company Name
J.S. Held LLC
Job Title
Corporate Communications Internship
Job Description
**Job Title** Corporate Communications Internship **Role Summary** Support the Corporate Communications team in building, maintaining, and enhancing the company intranet and internal communications initiatives. Collaborate with stakeholders to develop pages, produce high‑quality copy, and track project progress using Asana. Contribute to campaign analytics and internal content distribution while adhering to the organization’s style guide. **Expectations** - 6‑month internship, open to senior students or recent graduates. - Demonstrated interest in employee communications and professional growth. - Ability to work under pressure, meet deadlines, and collaborate across multiple teams. - Willingness to learn SharePoint and navigate intranet development processes. **Key Responsibilities** - Partner in building and updating the intranet, including page creation and content coordination. - Respond to intranet update requests and maintain content accuracy. - Provide regular project status reports in Asana. - Draft and edit copy for intranet pages, ensuring adherence to the style guide. - Collect and analyze campaign metrics for corporate communications initiatives. - Assist with internal communication distribution and stakeholder engagement. **Required Skills** - Strong copywriting and editing abilities. - Proficiency in Microsoft Office (Word, Excel, PowerPoint). - Familiarity with project management tools such as Asana; experience with SharePoint is a plus. - Knowledge of Adobe Creative Suite (InDesign, Photoshop, Illustrator) is desirable but not mandatory. - Exceptional attention to detail and organizational skills. - Self‑motivated, collaborative, and adaptable to changing priorities. **Required Education & Certifications** - Currently a senior or recent graduate pursuing or holding a Bachelor’s degree in Communications, Marketing, Public Relations, Employee Relations, or a related field. - No additional certifications required.
Tampa, United states
Remote
20-11-2025