Equus Software

About the Company

Equus Software is the leading provider of global mobility technology, trusted by over 2,000 organizations worldwide for over 26 years. We help companies simplify the complexity of global mobility, making it easier to manage employee moves with confidence, compliance, and control. Whether you're running a large-scale global program or just getting started, our solutions are designed to meet you where you are. The Equus Platform is built for organizations with complex mobility needs. With automation, configurable workflows, and real-time visibility, it enables HR, finance, and mobility teams to manage tax, immigration, relocation, and compliance for business travelers, remote workers, and long-term assignees, all in one place. For smaller or emerging programs, Workia offers a simpler, intuitive solution to get started quickly, providing essential mobility capabilities without requiring extensive customization or IT support. Across both platforms, companies benefit from stronger compliance, streamlined operations, and a better experience for mobile employees. By connecting every part of the mobility journey, Equus helps organizations reduce risk, improve decision-making, and scale confidently, regardless of size or complexity. Take control with Equus.

Listed Jobs

Company Name

Equus Software

Job Title

Client Success and Content Lead

Job Description

**Job Title:** Client Success and Content Lead **Role Summary:** Drive client success through onboarding, content creation, and product adoption while supporting cross-functional teams to enhance user experience. **Expectations:** - Proven SaaS client success or onboarding experience - Excellent written communication and content creation skills - Ability to simplify complex processes for diverse audiences - Proactive, organized, and client-focused mindset **Key Responsibilities:** - Guide new clients through seamless onboarding and adoption - Develop and maintain help resources (articles, videos, training materials) - Collaborate with product, design, and marketing to align content with updates - Partner with sales to create client-facing materials and address product feedback - Support marketing with social content, thought leadership, and client stories - Advocate for client needs internally to improve products and support **Required Skills:** - SaaS client success/onboarding expertise - Content creation (written, video scripts, design) - Strong problem-solving and communication abilities - Cross-functional collaboration and analytical thinking **Required Education & Certifications:** - Bachelor’s degree in Business, Communications, or related field **Preferred Tools:** - Familiarity with Intercom, Hubspot, Canva, Loom (not required).

London, United kingdom

Hybrid

Senior

17-10-2025

Company Name

Equus Software

Job Title

Associate Business Analyst - Client Success

Job Description

**Job title** Associate Business Analyst – Client Success **Role Summary** Entry‑level analyst supporting the Global Client Success team. Provides technical configuration, troubleshooting, testing, and documentation for Equus Workforce Solutions, ensuring client needs are met and products are deployed successfully. **Expectations** - Quickly understand client technical requirements and translate them into actionable tasks. - Maintain high accuracy in documentation and communication. - Demonstrate self‑direction while collaborating with senior analysts and cross‑functional teams. **Key Responsibilities** - Resolve client technical issues, escalating as necessary for resolution. - Capture detailed meeting minutes, technical specifications, and client build requirements. - Conduct requirement analysis, configuration, and user acceptance testing; write and execute test plans and test cases. - Participate in client webinars, conferences, demos, and internal presentations. - Support live chat rotation and other client service initiatives. - Attend team stand‑ups and client working sessions. - Continuously research global mobility and software industry trends to inform solutions. **Required Skills** - Strong analytical and detail‑oriented mindset. - Excellent verbal and written communication; capable of interacting with all levels. - Time and priority management; able to meet multiple deadlines. - Team player with positive attitude. - Basic technical background: understanding of software development or web technologies. - Proficiency with Microsoft Office; advanced Excel skills preferred. - Experience using Atlassian tools (Confluence, Jira) and collaboration platforms (Slack, Click‑Through). - Basic SQL knowledge and familiarity with SQL Server Management Studio. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or a related discipline. - No additional certifications required; knowledge of ROI, workplace technology, or related fields is a plus.

Plano, United states

Hybrid

18-11-2025