Wilco Source

About the Company

At WilcoSource, we specialize exclusively in Salesforce for Healthcare & Life Sciences, leveraging Life Sciences Cloud, Health Cloud, Data Cloud, MuleSoft, Einstein AI, and Agentforce, along with Marketing Cloud, Service Cloud, and Revenue Cloud, to drive innovation and efficiency. Our singular focus and deep domain expertise ensures HLS organizations maximize the full potential of Salesforce--right from the start and every time. Our services offering include Salesforce Platform Advisory and Roadmap, Platform Implementations, Industry-Specific Solutions, Salesforce Excellence for continuous optimization and best practices, and Managed Services. We also provide specialized expertise on demand, ensuring the right talent, and execution capability is available to drive Salesforce success. Industry Specialization Pharmaceuticals: enhancing patient access, therapy distribution & drug safety through innovative Salesforce solutions * Patient Services * Insurance Verification & Authorization * Patient Adherence, Drug Safety * Patient Assistance Programs and Copay * Medical Information &Adverse Events * Provider & Patient Portals Healthcare Provider Expertise: improving patient journeys & care coordination with advanced digital health strategies * Patient & Physician Engagement * Revenue Cycle Management * Interoperability & Automation * Patient Education & Clinical Support * Digital Health Transformation Medical Technology Expertise: streamlining billing, quoting & order fulfillment to drive efficiency, compliance * Lead to Cash * Contract Monitoring & Performance * Quoting Contracts * Service Contracts Management * Order Management * ERP Integrations with Salesforce * Asset & Inventory Management Payers: optimizing claims processing and management for a seamless provider and member experience * Marketing & Sales * Enrollment & Administration * Member Engagement & Services * Medical Management * Network Management * Benefits & Products * Employee Engagement

Listed Jobs

Company Name

Wilco Source

Job Title

Salesforce Business Analyst

Job Description

**Job Title** Salesforce Business Analyst **Role Summary** Design and implement Salesforce Health Cloud solutions for healthcare payer operations, requiring expertise in provider network management and cross-functional collaboration. **Expectations** 5+ years as a Salesforce Business Analyst or similar role with proven Health Cloud experience. Strong healthcare payer domain knowledge and provider network management (PNM) expertise. **Key Responsibilities** - Collaborate with stakeholders to gather and document healthcare workflow requirements. - Design Salesforce Health Cloud configurations and lead implementation aligned with business needs. - Manage provider onboarding, credentialing, and network optimization processes. - Translate requirements into functional specifications and system configurations. - Support integrations, data migrations, and application enhancements. - Conduct gap analysis and propose process improvements using Salesforce tools. - Facilitate UAT, training, and post-deployment support. - Monitor Salesforce platform updates (Health Cloud focus) and apply to workflows. **Required Skills** - Healthcare operations analysis and workflow optimization - Cross-functional stakeholder communication and management - Business requirements documentation (user stories, process flows) - Agile methodology (preferred) **Required Education & Certifications** - None specified - Salesforce certifications: Health Cloud, Business Analyst, or Administrator (required). Optional: Omni Studio/HIPAA compliance (preferred).

Philadelphia, United states

On site

Mid level

12-09-2025