Lumafield

About the Company

Lumafield helps engineering teams work at the speed of light. Lumafield's Voyager analysis software and Atlas AI co-pilot find answers quickly and facilitate collaboration. Lumafield's Neptune industrial CT scanner arms engineers with X-ray vision, allowing them to look inside their products, inspect invisible features, and pinpoint problems before they reach customers. Founded in 2019, our team includes world-class researchers and industrial designers, PhDs, founders of successful startups, and zero egos. The company is headquartered in Boston, MA and has an office in San Francisco, CA.

Listed Jobs

Company Name

Lumafield

Job Title

Customer Success Manager - Packaging

Job Description

Job Title: Customer Success Manager – Packaging Role Summary Lead the end‑to‑end customer lifecycle for packaging solutions, driving adoption, renewal, and expansion while translating technical product success into measurable business value for executive stakeholders. Expectations - Own 8+ years of relevant experience, preferably in engineering, manufacturing, or consulting. - Strong background in packaging development/production for the CPG sector. - Proven ability to manage multimillion‑dollar accounts, balance technical depth with business acumen. Key Responsibilities - Serve as the primary point of contact, building trusted advisor relationships with customer engineering, quality, and operations teams. - Own account performance: revenue, contracts, milestones, and outcomes. - Project manage delivery and adoption of technical solutions, ensuring timely adoption and integration. - Conduct regular business reviews, develop and execute mutual success plans, and drive net revenue retention. - Identify and act on upsell, cross‑sell, and new use‑case opportunities to expand product usage. - Proactively manage renewal processes, mitigate churn risk, and maintain overall account health. - Build and scale internal processes, templates, and best practices for customer success. Required Skills - B.S. in Engineering or equivalent technical experience. - 8+ years of experience in technical engineering, manufacturing, or client‑facing roles (e.g., account management, consulting, program management). - Expertise in packaging development and/or production, particularly within the CPG industry. - Excellent verbal and written communication across all organizational levels. - Ability to create and deliver executive‑level presentations independently. - Highly organized, proactive, and able to thrive in a fast‑paced startup environment. Bonus Skills - MBA or equivalent business experience. - Quality Control experience in CPG/packaging manufacturing. Required Education & Certifications - Bachelor’s degree in Engineering or related field (or equivalent experience).

Boston, United states

On site

Senior

09-02-2026

Company Name

Lumafield

Job Title

Head of Growth Marketing

Job Description

Job Title: Head of Growth Marketing Role Summary: Lead and scale the revenue marketing organization for a fast-growing Series C technology company. Own end-to-end demand generation, account‑based marketing (ABM), and performance measurement to drive pipeline, revenue, and brand awareness. Expectations: * 10‑15 years B2B marketing experience, 5+ years in senior demand‑generation or revenue‑marketing leadership. * Proven track record of scaling revenue teams and programs at high‑growth stages. * Strong analytical mindset with advanced proficiency in BI and marketing automation tools. * Ability to blend creative storytelling with data‑driven funnel optimization. Key Responsibilities: * Design and execute multi‑channel demand‑generation strategy delivering sustained pipeline and revenue impact. * Build and grow a high‑performing growth‑marketing team; mentor, manage resources and external agencies. * Develop integrated ABM and performance‑marketing programs, including attribution models, forecasting, ROI tracking, and budget allocation. * Create and maintain BI dashboards, marketing analytics, and reporting for cross‑functional insight. * Optimize automation workflows, lead scoring, segmentation, and nurture programs. * Collaborate with product marketing on positioning and messaging for new and existing markets. * Partner with sales leaders on high‑value prospect targeting and ABM execution. * Align revenue marketing with brand, content, and PR initiatives to maximize reach. * Evaluate and implement AI‑powered marketing tools; drive rapid experimentation and learning. Required Skills: * Leadership and team‑development experience. * Expertise in business intelligence (Tableau, DataBricks, etc.) and marketing automation platforms (HubSpot, Marketo, etc.). * Deep knowledge of marketing analytics, attribution models, ROI measurement, and funnel optimization. * Proficiency in enterprise marketing, ABM strategy, and full‑funnel campaigns. * Strong quantitative, data‑driven decision‑making ability. * Excellent communication, stakeholder management, and cross‑functional collaboration skills. Required Education & Certifications: * Bachelor’s degree in Marketing, Business Administration, or related field (advanced degree preferred). * Relevant certifications in marketing analytics, BI tools, or marketing automation platforms are strongly preferred.

San francisco, United states

On site

Senior

24-02-2026