- Company Name
- BetterUp
- Job Title
- Senior Solutions Engineer
- Job Description
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Job title: Senior Solutions Engineer
Role Summary: Design, demonstrate, and architect scalable enterprise integrations for a leading virtual coaching platform, enabling customers to align platform capabilities with strategic business outcomes.
Expectations: Lead pre‑sales technical activities, produce clear solution blueprints, collaborate across Sales, Product, and Customer Success, and provide insightful feedback for roadmap prioritization. Deliver high‑impact demos, conduct technical discovery with IT, InfoSec, HRIS, and other stakeholders, and ensure seamless transition to implementation teams.
Key Responsibilities:
- Conduct technical discovery sessions with enterprise stakeholders (IT, InfoSec, HRIS, etc.).
- Build, configure, and maintain demo environments that illustrate customer‑specific use cases.
- Deliver narrative‑driven, high‑fidelity demos tailored to buyer personas and business goals.
- Act as the primary technical contact during the pre‑sales cycle, addressing security, API, and integration queries.
- Design scalable, platform‑aligned solution architectures and create detailed Solution Design Blueprints.
- Translate integration requirements into clear, technically viable specifications.
- Drive alignment across Sales, Product and Customer Success to secure agreement on solution scope.
- Facilitate smooth hand‑off to implementation by clarifying configuration logic, deployment readiness and potential gaps.
- Capture and structure product feedback to inform roadmap discussions.
Required Skills:
- Minimum 4+ years of Solutions Engineering, Pre‑Sales or Technical Consulting experience in enterprise SaaS.
- Proven expertise with HRIS, LMS, SSO, and API‑based integrations in large‑scale environments.
- Strong demonstration of tailoring product demos to real‑world business needs.
- Deep knowledge of data privacy, security, and compliance in global enterprise contexts.
- Excellent communication with both technical and non‑technical stakeholders.
- Ability to produce clear, reusable documentation supporting implementation and adoption.
- Comfortable advising on feasibility, architecture, and platform configuration trade‑offs.
- Proven track record of gathering and structuring product feedback for roadmap contributions.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Information Systems or related technical field (or equivalent experience).
- Certifications in relevant technologies (e.g., Salesforce Architect, AWS Solutions Architect, or similar) preferred.
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