Optable

1 Job

60 Employees

About the Company

Optable is an identity management and data collaboration platform designed for the advertising ecosystem in the age of privacy. *Identity First With shared identifiers like cookies & mobile IDs being phased out and audience data becoming increasingly fragmented, we empower media owners, publishers, and platforms to harness the power of their first-party data. Our platform makes it easy to assemble an identity graph across all your sources, enrich it with leading partner data sets, and use your ID graph for activation in the channels that matter the most for your ad business. *Give Programmatic Revenue A Boost Ad sellers need a complete set of tools to support the many different ways that they monetize their audience data. For programmatic revenue, Optable makes it easy to plug into ID frameworks like UID 2.0 and Yahoo Connect ID. Additionally, publishers with unique first party audience data can port data into leading marketplaces like The Trade Desk and curation platforms such as Pubmatic. This allows publishers to test different monetization strategies and meet buyers where they are looking to activate. *Future Proof Your Direct Ad Sales It's no secret that data driven sales teams win more share of ad spend. Optable makes it easy for media owners to collect, analyze and activate audience data no matter how complex their network or distribution is. Optable's purpose-built tools for audience building, attribute enrichment and clean room collaboration means that sales teams can respond faster to RFPs, deliver more relevant audiences and offer deeper insights to their advertising partners. For more information, please visit: https://optable.co/

Listed Jobs

Company Name: Optable
Job Title: Client Success Manager
Job Description: Job Title: Client Success Manager Role Summary: Primary relationship owner for customers, ensuring they achieve maximum value from privacy-safe advertising solutions through strategic engagement, proactive support, and measurable outcomes. Expectations: - Balance customer leadership, strategic planning, and solution delivery. - Oversee end-to-end customer lifecycle from onboarding to renewal with a focus on ROI. - Foster internal collaboration to address customer needs and align solutions with business objectives. Key Responsibilities: - Serve as primary point of contact, building trust-based relationships and conducting regular business reviews. - Design and execute customer success plans aligned with client objectives and KPIs. - Deliver presentations and insights demonstrating platform value and ROI to stakeholders. - Ensure customer adoption of solutions and identify expansion opportunities. - Collaborate with technical teams to translate customer requirements into technical solutions. - Drive customer satisfaction, retention, and renewals through value realization. - Partner with Sales to identify and execute account expansion opportunities. Required Skills: - 10+ years in client success, account management, or customer-facing roles within adtech, SaaS, or data-driven environments. - Strong knowledge of advertising/media industry dynamics and ability to translate needs into strategies. - Excellent communication and relationship-building skills for engaging technical and business stakeholders. - Strategic thinker with customer-first approach, capable of aligning solutions to business goals. - Proven ability to demonstrate ROI and communicate the value of technology solutions. - Cross-functional collaboration experience with Product, Engineering, and Sales teams. - Strong presentation skills for delivering insights to executives and operational teams. Required Education & Certifications: - Bachelor’s degree in Business, Marketing, Communications, or related field.