Azur Technology

www.azurtechnology.com

1 Job

75 Employees

About the Company

Azur is a specialist technology partner for the Insurance industry. We build and operate award-winning digital insurance products for many of the world's most ambitious and successful MGAs.

Listed Jobs

Company Name: Azur Technology
Job Title: Managed Services Salesforce Admin / Engineer
Job Description: **Job Title:** Managed Services Salesforce Admin / Engineer **Role Summary:** Bridge internal product/engineering teams and insurance-sector clients to ensure post-go-live success, optimize Salesforce configurations, and drive revenue through innovative solutions. **Expectations:** Focus on reducing time-to-market for insurance products while prioritizing scalability, data-driven decision-making, and customer-centric design. **Key Responsibilities:** - Facilitate communication between internal teams and client stakeholders. - Monitor client KPIs, adoption, and solution governance. - Analyze requirements, translate business needs into user stories, and document process artifacts. - Maintain system documentation, track performance metrics (CSAT/NPS), and implement improvements. - Conduct QA testing, troubleshoot issues, and collaborate on defect resolution. **Required Skills:** - Salesforce Certified Administrator with 3+ years admin/configuration experience. - Expertise in gathering requirements, writing user stories, and communicating with technical/non-technical audiences. - Proficiency in functional testing, UAT, and data analysis for actionable insights. - Strong analytical, problem-solving, and stakeholder management skills. **Required Education & Certifications:** - Salesforce Certified Administrator (minimum). - Demonstrated experience in Salesforce solutions for insurance clients (preferred with Financial Services Cloud).