Kong Inc.

3 Jobs

855 Employees

About the Company

Powering the API World. No AI without APIs. Kong enables any company to become an API-first company. Kong's unified cloud native API platform is easy to use and works in any environment -- unleashing developer productivity, automating security, and boosting performance of APIs and microservices at scale.

Listed Jobs

Company Name: Kong Inc.
Job Title: Enterprise Account Exeuctive - France
Job Description: **Job Title** Enterprise Account Executive – France **Role Summary** Drive revenue growth by selling Kong’s Enterprise Platform to large enterprise customers in France. Own the full sales cycle—from prospecting and qualification to negotiation and closing—while serving as the primary point of contact for assigned accounts. **Expectations** - Achieve individual sales quota and defined revenue objectives. - Maintain accurate pipeline data and forecast based on validated evidence. - Travel to customer sites 30‑50% of the time. - Contribute to win/loss analysis and continuous improvement of sales motions. **Key Responsibilities** - Prospect, qualify, and close new enterprise accounts for Kong’s API and AI connectivity solutions. - Develop and document buying criteria, decision‑making processes, and sales motions for each account. - Lead pre‑sales and post‑sales engagements, coordinating with technical and customer success teams. - Build and nurture relationships with C‑level and senior stakeholders. - Deliver compelling presentations, demos, and proposals tailored to customer needs. - Negotiate contract terms and finalize agreements. **Required Skills** - Proven experience selling enterprise software (SaaS, infrastructure, APIs); open‑source background a strong plus. - Demonstrated ability to meet or exceed sales targets in a fast‑moving, scale‑up environment. - Strong prospecting, pipeline management, and forecasting capabilities. - Excellent communication, presentation, and negotiation skills. - Ability to influence senior decision‑makers and drive complex sales cycles. - High motivation, results‑orientation, and resilience. **Required Education & Certifications** - Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent professional experience). - Relevant sales certifications (e.g., MEDDIC, Challenger, or SaaS sales methodology) preferred but not mandatory.

Paris, France

Remote

11-03-2026

Company Name: Kong Inc.
Job Title: Senior Customer Success Manager
Job Description: **Job Title:** Senior Customer Success Manager **Role Summary:** As a Senior Customer Success Manager, drive strategic customer success by managing post-sales processes, fostering adoption, expansion, and risk mitigation. Combine technical expertise with an executive mindset to deliver business value and ensure customer retention and satisfaction. **Expectations:** Demonstrated customer obsession, resilience, and proactive problem-solving. Must possess curiosity to uncover root causes, strong collaboration skills, and the ability to prioritize multiple customers while maintaining attention to detail and delivering results on expansion, satisfaction, and retention initiatives. **Key Responsibilities:** - Develop and execute customer success plans with roadmaps, use cases, and measurable business outcomes. - Implement value-based engagement strategies to demonstrate platform impact on customer operations. - Map customer organizations to identify key stakeholders, champions, and decision-makers. - Leverage partner ecosystems to expand stakeholder alignment and uncover new buyer personas. - Analyze utilization metrics and tools (e.g., Tableau, SFDC, Clari, Hex) to assess customer health and mitigate risks. - Lead strategic reviews (QBRs/EBRs) with executive stakeholders to align value proposition with customer goals. - Articulate technical value of platforms, including Dedicated Cloud Gateway, API Gateway, AI Gateway, and Mesh Manager. - Collaborate with account teams on renewal forecasting, cross-sell opportunities, and SFDC hygiene. **Required Skills:** Customer success management, strategic planning, organizational mapping, partnership collaboration, data analytics (Tableau, SFDC), executive communication, product expertise (API/Cloud platforms), renewal forecasting, cross-functional teamwork. **Required Education & Certifications:** Bachelor’s degree in Business, Technology, or related field. No specific certifications listed.

Neuilly-sur-seine, France

Remote

Senior

26-03-2026

Company Name: Kong Inc.
Job Title: Customer Success Manager
Job Description: **Job Title** Customer Success Manager **Role Summary** Serve as the primary post‑sales contact for Kong customers, driving adoption, providing technical guidance, and ensuring successful implementation of API and AI connectivity solutions. **Expectations** - Act as a champion for customers, representing company values and understanding their business needs. - Manage multiple projects, maintain detail orientation, and deliver results across expansion, satisfaction, and retention initiatives. - Collaborate with cross‑functional teams (Sales, Product, Engineering, Support, Marketing). **Key Responsibilities** - Respond to inbound customer requests and support onboarding of new accounts. - Validate customer needs, timelines, risks, and document use‑cases and architecture. - Lead product demonstrations, technical workshops, and hands‑on adoption sessions. - Conduct periodic health checks and review implementations. - Identify and promote new use‑cases to expand product usage. - Build and maintain trusted relationships; act as technical advisor. - Participate in renewal and expansion discussions, providing technical input. - Manage escalation tracking and resolution for products and services. - Apply Kong’s customer maturity model framework to account management. - Perform additional tasks as delegated by management. **Required Skills** - Strong communication and ability to explain complex technical concepts succinctly. - Working knowledge of APIs and microservices architectures. - Practical experience with Kubernetes and cloud platforms (AWS, GCP, Azure). - Data storytelling to illustrate business value. - Proven ability to handle challenging technical problems independently. - Experience managing concurrent projects with focus on detail and results. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Engineering, or related field. - Relevant certifications in cloud (AWS Certified Solutions Architect, GCP Cloud Architect, Azure Solutions Architect) and Kubernetes (CKA/CKS) are desirable.

Neuilly-sur-seine, France

Remote

27-03-2026