Wati

About the Company

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 10,000+ businesses across 160+ countries to deliver personalised, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Listed Jobs

Company Name

Wati

Job Title

Staff/ Lead Product Manager

Job Description

Job title: Staff/Lead Product Manager Role Summary: Senior product leader responsible for vision, roadmap, and execution of B2B SaaS messaging solutions for small to medium businesses. Leads cross‑functional teams to deliver features that drive user engagement and revenue growth. Expectations: Deliver rapid product iteration; influence engineering, design, and business stakeholders; advocate user needs while aligning with strategic goals; maintain data‑driven decision making; demonstrate entrepreneurial mindset in a fast‑growing environment. Key Responsibilities: - Define product strategy and roadmap in collaboration with leadership. - Own end‑to‑end lifecycle of new features and products: ideation, priority, design, engineering, launch, post‑launch analysis. - Conduct customer research, market/competitive analysis, and translate insights into actionable product requirements. - Partner with Engineering, UX, Marketing, Legal, and Customer Success to align delivery and go‑to‑market plans. - Drive data collection, A/B testing, and performance measurement; iterate quickly based on results. - Present product vision, status, and impact to senior executives and external stakeholders. - Mentor junior product staff within a small, high‑velocity team. Required Skills: - 8+ years product management experience in B2B SaaS. - Proven track record of building and launching end‑to‑end features or products. - Strong engineering and design facilitation skills. - Deep understanding of product, UX/UI, sales, customer support, finance, and marketing domains. - Excellent data analysis and quantitative decision‑making. - Influencing and stakeholder management without direct authority. - Creative problem solving focused on customer value. - Effective presentation and communication abilities. - Comfortable working with technical experts; ability to hold own in technical discussions. - Preferred: startup experience, coding or data analytics knowledge. Required Education & Certifications: Bachelor’s degree in Computer Science, Engineering, Business, or related field. Additional certifications in Product Management (e.g., Pragmatic, AIPMM) are advantageous.

San francisco, United states

Hybrid

Senior

02-10-2025