- Company Name
- ExecutivePlacements.com - The JOB Portal
- Job Title
- Salesforce Administrator (Remote)
- Job Description
-
Job title: Salesforce Administrator (Remote)
Role Summary: Serve as the primary steward of the Salesforce CRM platform, ensuring its performance, security, and alignment with business needs.
Expectations:
- Manage day‑to‑day administration, user support, and data integrity.
- Design, test, and implement system enhancements and integrations.
- Communicate with cross‑functional stakeholders to translate business requirements into Salesforce solutions.
Key Responsibilities:
- Maintain platform configuration, security, and environment health.
- Administer users, profiles, permission sets, and role hierarchy.
- Create, update, and maintain custom objects, fields, page layouts, workflows, validation rules, and Flow automations.
- Conduct data imports, cleansups, deduplication, and regular data quality checks.
- Build and refine reports, dashboards, and analytic views for Sales, Marketing, Finance, and Client Success.
- Provide user training, documentation, and troubleshoot technical issues.
- Validate, test, and document system changes before deployment.
- Collaborate with IT and external implementation partners for integrations (e.g., Mulesoft, Pardot, PowerBI).
- Monitor system usage, performance metrics, and recommend improvements.
- Ensure backup procedures and data recovery plans are executed.
Required Skills:
- 3+ years administering CRM platforms, preferably Salesforce in life sciences.
- Advanced Salesforce Lightning Experience knowledge.
- Proficiency in data management, user provisioning, and automation tools (Flow, Process Builder).
- Strong analytical, problem‑solving, and documentation skills.
- Excellent interpersonal and cross‑functional communication abilities.
- Self‑motivated, independent, and collaborative team orientation.
Required Education & Certifications:
- Bachelor’s degree in Computer Science, Life Sciences, or related field.
- Salesforce Administrator Certification (mandatory).
- Salesforce Developer or Business Analyst Certifications preferred.
- Familiarity with Pardot, Mulesoft, and PowerBI is a plus.