SLOTA

About the Company

Créée en 1932 & partenaire du Groupe PEUGEOT depuis toujours, SLOTA est un acteur historique & incontournable du Taxi parisien avec près de 700 licences en propriété. Basée à Porte de la Chapelle, la société propose un Ecosystème professionnel dédié aux Taxis : 1 Académie de formation, 1 Atelier, 1 Service Clientèle, 1 parc de véhicules Relais disponibles 24/7, 1 centre de Lavage, 1 entreprise de Métrologie, 1 entreprise de Carcovering… Que vous soyez Futurs Chauffeurs, Locataires-Gérants, Artisans… Slota met en place un véritable Parcours – 1 Formation + 1 Métier + 1 Offre de services adaptée – pour vous accompagner à chaque étape de votre carrière de Taxi.

Listed Jobs

Company Name

SLOTA

Job Title

Chargé de clientèle

Job Description

**Job Title** Customer Account Manager **Role Summary** Manage and grow the client portfolio for a hydrogen mobility solutions provider, ensuring seamless onboarding, contract administration, vehicle fleet management, and financial operations. **Expectations** - Deliver high‑level customer service and maintain strong client relationships. - Operate independently while adhering to company processes and policies. - Proactively identify account‑related risks and opportunities for upsell. - Meet or exceed service‑level and financial performance targets. **Key Responsibilities** - Onboard new customers and maintain accurate contract records. - Handle inbound customer calls and resolve inquiries or complaints. - Track and update vehicle movements linked to contracts. - Process contract renewals, amendments, and terminations. - Report and monitor vehicle accident incidents. - Collect daily rental revenues and follow up on overdue payments. - Execute debt‑collection procedures for late invoices. - Collaborate with service, sales, and finance teams to optimize account performance. **Required Skills** - Excellent communication and interpersonal abilities. - Strong organizational and time‑management skills. - Ability to follow detailed administrative processes. - Basic financial acumen, including invoicing and collections. - Proficient with Microsoft Office Suite (Word, Excel, Outlook). - Self‑motivated, autonomous, and result‑focused. **Required Education & Certifications** - High school diploma or equivalent, preferably with a bachelor’s degree in business, administration, or related field. - Minimum of 2 years experience in customer account management or a similar role. - Knowledge of fleet or mobility services is a plus.

St.-denis, France

On site

26-09-2025