CATALIS

2 Jobs

710 Employees

About the Company

Catalis is the transformational SaaS and integrated payments partner powering all levels and sizes of government - municipalities, counties, states, and federal agencies. We deliver fully integrated solutions to government agencies that streamline workflows, save time, and improve public engagement. With our industry-specific support, we help agencies remain at the forefront of technology in government.

Listed Jobs

Company Name: CATALIS
Job Title: Software Developer I
Job Description: Job title: Software Developer I Role Summary: Entry‑level full‑stack developer focused on building and maintaining web applications with React.js, .NET (VB/C#), and SQL databases. Works under senior engineers, contributing to design, coding, testing, and documentation across the stack. Expactations: - Rapid learning of core front‑end and back‑end technologies. - Active participation in code reviews and Agile/scrum ceremonies. - Commitment to clean, well‑documented code and efficient database queries. - Collaboration with product, QA, and UX teams to deliver high‑quality software. - Keeping pace with emerging development practices and tools. Key Responsibilities: - Design, code, and maintain components in React.js and .NET. - Write and optimize SQL queries, stored procedures for SQL Server or PostgreSQL. - Debug, troubleshoot, and resolve issues spanning front‑end to database layers. - Participate in peer code reviews and contribute to best‑practice guidelines. - Collaborate with product managers, QA engineers, and UX designers throughout development lifecycle. - Maintain version control hygiene using Git. - Engage in continuous improvement of development processes and tools. Required Skills: - Proficiency with React.js and modern JavaScript. - Basic experience with C# or VB.NET. - Working knowledge of relational databases and ability to write simple SQL. - Solid understanding of data structures, algorithms, and object‑oriented design. - Version control experience (Git). - Strong problem‑solving aptitude and willingness to learn. - Excellent communication and teamwork skills. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience). - None specific to Git, React, or .NET beyond general technical certification or course completion.

Edmonton, Canada

On site

04-02-2026

Company Name: CATALIS
Job Title: Technical Support Specialist
Job Description: **Job Title:** Technical Support Specialist **Role Summary:** Provide end‑to‑end technical assistance for CATALIS SaaS solutions post‑implementation, managing support cases, resolving issues, and ensuring a positive customer experience through proactive communication and documentation. **Expactations:** - Deliver timely, professional support via phone, email, and portal. - Maintain accurate case records and update stakeholders on issue status. - Continuously improve product knowledge and support processes. **Key Responsibilities:** - Own and resolve all customer support cases, collaborating with internal teams. - Document issues, resolutions, and standard procedures. - Address escalated tickets from the Support team and provide effective solutions. - Communicate status updates and manage customer expectations. - Troubleshoot technical problems, apply patches, install updates, and collect logs. - Participate in implementation‑to‑support handoff calls. - Capture customer feedback and submit enhancement requests to product development. **Required Skills:** - Strong problem‑solving and analytical abilities. - Excellent verbal and written communication. - Ability to work independently and prioritize multiple tasks. - Detail‑oriented with a focus on quality processes. - Basic knowledge of databases, Microsoft Windows, and MS Office (Word, Excel). - Familiarity with SaaS environments; Salesforce Service experience a plus. **Required Education & Certifications:** - Bachelor’s degree in Information Systems or related field, or equivalent practical experience. - 2–3 years of software support experience.