Wake IT UP - Experts en Recrutement TECH & SALES

About the Company

Wake IT UP est un concept novateur de Recrutement TECH sur Paris, en CDI. Nous chassons les meilleures entreprises pour les proposer aux Profils TECH & Sales d'aujourd'hui. Parmi nos critères de sélection des entreprises : La place qu'occupe la Tech La pérennité de l'activité La notoriété L'innovation apportée Télétravail proposé Egalité Homme-Femme CANDIDATS, nous vous proposons un panel d'opportunités en parfaite adéquation avec vos attentes & ambitions (expertise, possibilités d'évolution, salaire, positionnement géographique, télétravail possible...), et pas seulement les postes disponibles sur le marché ! https://www.wakeitup.tech/candidats/ ENTREPRISES, nous vous garantissons de trouver les meilleurs candidats qualifiés, qui vous ont réellement ciblés ou pour qui vous représentez un véritable attrait ! https://www.wakeitup.tech/recruteurs/ Contactez nous, et nous ferons le reste ! Signé : Wake IT UP, le service au succès, premium, clé-en main & sur mesure.

Listed Jobs

Company Name

Wake IT UP - Experts en Recrutement TECH & SALES

Job Title

Ingénieur Développeur Back Java Hibernate – Editeur SaaS

Job Description

**Job Title:** Java Back‑End Developer Engineer – SaaS Vendor **Role Summary:** Develop and maintain a web‑based SaaS purchasing management solution within a 10‑person R&D team. Interact with customers to gather requirements, propose technical solutions, and contribute to continuous architectural improvement. Ensure code quality through unit testing and support user training. **Expectations:** - Strong analytical and abstraction abilities; proactive problem‑solver. - Effective communication with clients to translate business needs into technical specifications. - Commitment to Agile (Scrum) processes and collaborative teamwork. **Key Responsibilities:** - Design, develop, and enhance back‑end features using Java 17, Spring Boot, and Hibernate. - Implement and maintain RESTful web services and database interactions (PostgreSQL, Oracle). - Participate in architectural reviews and contribute to design pattern and UML modeling. - Write and execute unit tests to ensure code reliability. - Provide technical guidance to customers and assist in user training sessions. - Collaborate with cross‑functional teams in Scrum ceremonies (sprint planning, daily stand‑up, retrospectives). **Required Skills:** - Java programming (Java 8+; preferably Java 17) - Spring Boot framework - Hibernate/JPA ORM - RESTful Web Services development - Relational databases: PostgreSQL and Oracle - Object‑oriented design, UML, design patterns - Agile/Scrum methodology - Strong problem‑solving and abstraction skills - Excellent verbal and written communication in English (French optional) **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent professional experience). - Relevant certifications (e.g., Oracle Certified Professional, Spring Professional) are a plus but not mandatory.

Paris, France

Hybrid

08-10-2025

Company Name

Wake IT UP - Experts en Recrutement TECH & SALES

Job Title

Responsable de projet informatique

Job Description

**Job Title** IT Project Manager – Support & Customer Success **Role Summary** Lead the operational success of a SaaS smart digital platform for industrial production optimization. Oversee platform stability, support processes, and client relationships while coordinating cross‑functional teams (data, infrastructure, product, sales, marketing). **Expectations** - Maintain high platform uptime and SLA compliance. - Drive continuous improvement in support workflows and customer experience. - Proactively identify and resolve issues, especially SQL Server incidents. - Manage multiple client accounts, ensuring smooth onboarding and ongoing satisfaction. **Key Responsibilities** - Monitor platform performance using advanced tools; detect and remedy anomalies. - Handle daily tickets (incidents, feature requests, clarifications) with autonomy and agility. - Escalate critical incidents, coordinate resolution, and communicate status to stakeholders. - Author and update bilingual documentation (guides, workflows, knowledge articles). - Analyze client feedback, uncover trends, and propose data‑driven improvements. - Conduct regular client meetings, track objectives, and support onboarding of new users. - Mentor team members; foster a collaborative, performance‑oriented environment. **Required Skills** - 3+ years in technical support, customer experience, or operations, preferably SaaS or software publishing. - Advanced proficiency in SQL Server and data environments. - Experience with CRM platforms (HubSpot, Salesforce, Zendesk). - Strong analytical skills; ability to interpret customer data and identify improvement opportunities. - Excellent communication in French and English (written and spoken). - Proven problem‑solving, empathy, pedagogy, initiative, and accountability. **Required Education & Certifications** - Engineering degree or equivalent technical education, ideally in supply chain or related field. - Certifications in SQL Server, customer support, or project management are advantageous.

Île-de-france, France

Hybrid

24-11-2025