Addison Lee

About the Company

Getting London around safely and in style since 1975. For business or leisure, we want all our passengers enjoy an exceptional experience when they travel with Addison Lee. As the capital's leading passenger car service, we see ourselves as an integral part of the London transport network.

We are not just experts in moving people - we have the largest same day courier fleet in London. From parcel collection and delivery, urgent same-day couriers to next day couriers, our dedicated courier fleet of bicycles, cars, motorbikes, and vans are at your service for anything you need to courier; from small parcel collections to bulky deliveries.

We're so certain you won't find the same high standards anywhere else. Our continuing quality of service is our commitment to you. So, no matter where or how you choose to travel, your journey with Addison Lee is one of life's great constants.

We believe that the most important thing we can do is to protect the safety and wellbeing of our passengers and drivers. Our Safer Journey Initiative makes us the market leader in safety and hygiene and, as our cars operate only for Addison Lee, we can track and maintain the cleanliness of every vehicle across our fleet.

Our people matter. Our dedicated team has years of expertise, so we're always at your service. We take the time to understand our clients' priorities and challenges, and work with them to deliver tailored solutions to meet their needs. We understand the importance of consistency and reliability in our service - and we never compromise on this.

Listed Jobs

Company Name

Addison Lee

Job Title

HR Advisor

Job Description

**Job Title** HR Advisor **Role Summary** HR Advisor will serve as a generalist within the shared services team, concentrating on employee relations, engagement and projects. The role provides expert guidance to line managers on disciplinary, grievance, performance, flexible working, redundancies, TUPE, health & wellbeing, absence, and mediation. It also supports recruitment, onboarding, policy updates, training delivery, reporting, and continuous improvement initiatives. **Expectations** - Deliver proactive, compliant HR advice to managers across all departments. - Manage end‑to‑end employee relation cases and recruitment processes efficiently. - Provide phone‑based coaching and support with an excellent professional manner. - Produce regular analytical reports and recommend service enhancements. - Maintain up‑to‑date knowledge of employment law and HR best practice. **Key Responsibilities** 1. Advise and coach line managers on employee relations matters (disciplinary action, grievances, performance, redundancies, TUPE, flexible working, absence, health & wellbeing). 2. Own case management, ensuring smooth resolution and timely reporting. 3. Support recruitment volume for customer operations, from job posting to offer and onboarding. 4. Deliver training workshops for managers on people management skills. 5. Analyse ER and recruitment metrics, creating monthly reports and insights for continuous improvement. 6. Build and nurture relationships with stakeholders across the business to promote consistent employee relations. 7. Update people policies and procedures in line with legislative changes and best practice. 8. Participate in HR projects, proposing enhancements to shared services routines. 9. Provide advisory support for health & occupational referrals and mediation. 10. Travel to head office once a month (or as required). **Required Skills** - Proven experience managing employee relations cases and advising managers. - Strong telephone communication and customer service orientation. - Advisory expertise within a busy HR environment. - Ability to influence and collaborate with all business levels. - Analytical mindset with experience producing quantitative ER/recruitment reports. - Continuous learning mindset to stay current in HR legislation and best practice. - Flexibility to travel and support cross‑regional initiatives. **Required Education & Certifications** - CIPD Level 5 qualification preferred (or equivalent HR experience). - Experience in an HR shared services function and people‑management training is desirable.

Peterborough, United kingdom

On site

Junior

27-11-2025