DF Capital

About the Company

We're DF Capital, a specialist savings and business finance bank built to serve the needs of individuals and businesses in the UK. From straightforward savings to practical finance solutions, our aim is to provide you with first-class customer service to help manage and grow your business or your savings. Founded in 2016 as a business finance lender, we began a mission to help businesses across the UK by providing them with flexible finance products that support the growth of their businesses. We were authorised as a bank in September 2020, which has enabled us to begin offering personal savings accounts to individual customers while continuing to maintain and develop the support we provide for UK businesses. Becoming a bank allows us to better support our existing customers and to widen that support to both new business finance and personal savings customers. Our team is built of knowledgeable and experienced specialists in savings and business finance. Delivering a trusted, reliable and customer focussed experience is at the heart of our business. We are proud of the strong, long-term relationships and reputation we have built over the years with our business finance customers and will deliver on those same principles to our personal savings customers. Financial Services Compensation Scheme Your eligible deposits with DF Capital are protected up to PS85,000 by the Financial Services Compensation Scheme, the UK's deposit protection scheme. Please click here for further information or visit https://www.fscs.org.uk/. DF Capital is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority and PRA.

Listed Jobs

Company Name

DF Capital

Job Title

National Client Manager

Job Description

**Job title** National Client Manager **Role Summary** The National Client Manager oversees a portfolio of commercial clients and dealers, ensuring credit facilities operate smoothly and in compliance with internal policies. Acting as the primary contact, the role monitors payment performance, utilisation, and audit outcomes while fostering strong client relationships across multiple industries. **Expectations** Deliver high client satisfaction, maintain risk‑controlled utilisation of facilities, expand share of wallet within appetite limits, and uphold accurate documentation and reporting. **Key Responsibilities** - Serve as first point of contact for dealers and manufacturers in assigned sector. - Guide clients on facility usage, product suite, and unit stocking. - Proactively engage clients to maximize understanding of available offerings. - Collaborate with Commercial function to grow share of wallet while staying within risk appetite. - Support field team in prospect activation and conversion efforts. - Build and maintain strong client relationships, assessing individual needs and expectations. - Monitor day‑to‑day client activity to ensure compliance with agreed terms. - Coordinate with Credit, Portfolio, and Operations teams to implement client strategy. - Maximise utilisation of agreed facilities in line with business and risk monitoring. - Verify customer debt and maintain underlying security through partnership with manufacturers. - Follow all documented internal procedures for effective delivery of objectives. **Required Skills** - Proven client management or customer service experience. - Strong organisational, prioritisation, and time‑management skills. - Autonomous, self‑motivated, and initiative‑driven. - Excellent written and oral communication; empathetic, approachable. - Superior problem‑solving and detail orientation. - Ability to work and motivate within a collaborative team environment. - Proficiency with CRM systems and Microsoft Office. - Adaptability, curiosity, and a “can‑do” attitude. **Required Education & Certifications** - Bachelor’s degree in Business, Finance, Economics, or a related field (preferred). - Relevant client‑management or industry certification is an advantage but not mandatory.

Manchester, United kingdom

Hybrid

09-10-2025

Company Name

DF Capital

Job Title

IT Systems Analyst

Job Description

Manchester, United kingdom

On site

21-10-2025

Company Name

DF Capital

Job Title

Commercial Systems Support Manager

Job Description

**Job Title** Commercial Systems Support Manager **Role Summary** Drive optimisation of the commercial team’s customer relationship management (CRM) system and enhance asset‑finance data capture to maximise revenue and improve commercial processes. **Expectations** * Ensure SalesForce is consistently used across the commercial function. * Translate commercial objectives into CRM enhancements and data collection standards. * Deliver actionable insights that strengthen asset‑finance offerings and customer interactions. **Key Responsibilities** * Act as SalesForce SME for the commercial team – train, support, and troubleshoot. * Collaborate with commercial teams to grow revenues from asset‑finance introductions. * Define and enforce data‑capture guidelines for dealer enrollment, introductions, and conversions. * Monitor key performance metrics, generate regular reports, and present findings to leadership. * Lead continuous‑improvement initiatives targeting system usability, data quality, and process efficiency. * Partner with Operations, Credit, and other stakeholders to evolve the proposition based on feedback. * Support and manage CRM‑related projects, ensuring timely delivery and stakeholder alignment. **Required Skills** * Strong expertise in SalesForce administration and configuration. * Proficiency in CRM data governance, reporting, and analytics. * Excellent stakeholder‑management and communication skills. * Experience in commercial or asset‑finance environments, preferably within financial services. * Project‑management capabilities – planning, execution, and monitoring. * Analytical mindset with the ability to translate data into business actions. **Required Education & Certifications** * Bachelor’s degree in Business, Information Systems, Finance, or related field. * Salesforce Administrator certification (or higher, e.g., Advanced Administrator, Platform App Builder). * Knowledge of financial‑services regulations and credit‑risk principles is advantageous.

Manchester, United kingdom

On site

30-10-2025

Company Name

DF Capital

Job Title

Business Analyst

Job Description

Job title: Business Analyst Role Summary: Support the Change and Technology team by analyzing business processes, documenting requirements, and designing scalable solutions, primarily focused on Salesforce and other digital tools. Drive operational excellence through automation and continuous improvement initiatives. Expactations: Deliver clear, validated business requirements; champion process improvement and automation; collaborate across technical and non‑technical stakeholders; ensure solutions meet business objectives. Key Responsibilities: - Analyse current business processes to identify inefficiencies and automation opportunities. - Design, document, and support the implementation of streamlined workflows to enhance control and scalability. - Translate stakeholder needs into functional specifications, user stories, and wireframes. - Facilitate workshops, interviews, and feedback sessions with internal stakeholders. - Liaise with Salesforce administrators and developers to design, test, and deploy workflow, process builder, and automation solutions. - Use Figma to create wireframes, process maps, and visual documentation in collaboration with designers and developers. - Participate in testing and implementation phases to verify alignment with business goals. - Champion continuous improvement initiatives across the organization. Required Skills: - Strong analytical and problem‑solving abilities. - Experience gathering and documenting business and technical requirements. - Knowledge of Salesforce configuration, workflow automation, and process builder (preferred). - Familiarity with design tools such as Figma for wireframing and process mapping. - Effective stakeholder engagement and facilitation skills. - Clear, concise communication for both technical and non‑technical audiences. - Ability to thrive in a fast‑paced, change‑oriented environment. Required Education & Certifications: - Bachelor’s degree in Business, Finance, Information Systems, or related field (or equivalent experience). - Prior experience in finance or technology environments. - Salesforce certification (e.g., Salesforce Administrator) is preferred.

Manchester, United kingdom

On site

06-11-2025