Ruby Energy

About the Company

At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on bespoke energy solutions that blend innovation with adaptability, ensuring your business's unique energy needs are met with precision. Our Journey Launched in 2002 as BES Utilities, we've evolved into Ruby Energy, a UK independent commercial utility supplier. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we serve businesses across the UK with dedication and excellence. The Ruby Way Ruby's values are at the heart of everything we do: Collaborative: We listen to our customers and deliver strong, responsive service. Human: We provide a personal touch, supporting our customers and each other with respect. Committed: We use innovative solutions to improve our services and always keep our word. We pride ourselves on delivering high levels of customer service and innovative products to organisations across all industries. Our vision is to become the best independent commercial energy supplier in the UK. We aim to provide contracts that are straightforward, competitive, and tailored to your business needs. Investing in the Ruby Community We are committed to fairness, transparency, honesty, and professionalism. By investing heavily in our people, processes, and systems, we continuously improve customer engagement and service offerings. Ruby Energy proudly supports local communities. Recently, we donated PS10,000 to a training programme aimed at tackling bullying in local schools. Additionally, we support customers through the Ruby Fund, which helps self-employed and small business customers facing financial difficulties with their utility bills. Join Us We're dedicated to building trusted partnerships with commercial customers. Connect with us to learn how Ruby Energy can energise your business and be a partner in your success.

Listed Jobs

Company Name

Ruby Energy

Job Title

Business Analyst

Job Description

**Job Title:** Business Analyst (12‑month contract) **Role Summary:** Analytical professional responsible for gathering and documenting business requirements, shaping strategy, optimizing processes, and supporting end‑to‑end project delivery within the energy/utility sector. Acts as liaison among stakeholders, vendors, and technical teams to ensure solutions are delivered on scope, schedule, and budget while driving continuous improvement. **Expectations:** - 3–5 years experience as Business Analyst, Solutions Analyst, or Project Manager (preferably energy, utilities, or sales). - Ability to commute daily to Fleetwood or Manchester (no relocation assistance). - Demonstrated ability to manage stakeholder relationships, prioritize actions, and meet delivery timelines. - Commitment to a fixed‑term, 12‑month contract. **Key Responsibilities:** - Collaborate with cross‑functional stakeholders to elicit, document, and validate detailed requirements. - Co‑create business strategies and translate them into actionable plans with clear objectives, timelines, and resources. - Analyze and redesign business processes to remove inefficiencies and align with transformation goals. - Develop business cases and solution strategies; assess options for customer experience, operational efficiency, and performance impact. - Support project delivery: risk management, progress tracking, status reporting, and adherence to scope, budget, and quality. - Coordinate with sponsors, users, and third‑party vendors to ensure seamless communication, change adoption, and solution rollout across digital, sales, marketing, and commercial systems. - Lead testing, training, and go‑live activities; prepare business users for new processes and systems. - Monitor post‑implementation performance, gather feedback, and identify continuous improvement opportunities. - Provide ongoing support for business change and evolution of processes/systems. **Required Skills:** - Strong stakeholder management and communication (all organizational levels). - Business analysis & process optimisation (root‑cause analysis, solution design). - Customer‑centric focus with experience in digital transformation, self‑service portals, and journey mapping. - Knowledge of CRM, telephony, workforce management, billing, and data‑management platforms. - Project management methodologies (Agile, Waterfall) and full‑lifecycle delivery. - Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project tools (Jira, MS Project). - Data analysis and problem‑solving abilities; comfortable interpreting complex data sets. - Interpersonal skills: proactive, confident, ability to drive actions and manage expectations. **Required Education & Certifications:** - Bachelor’s degree in Business Administration, Finance, Engineering, Computer Science, or related field (or equivalent experience). - Relevant certifications (e.g., CBAP, PMI‑ACP, PRINCE2, Scrum Master) are advantageous but not mandatory.

Fleetwood, United kingdom

On site

Junior

03-10-2025