Center for the Study of Services

About the Company

Center for the Study of Services (CSS) is a nonprofit, 501(c)(3) organization with decades of experience in healthcare surveys, research, analysis, and reporting. We work with research organizations, Federal agencies, health plans, healthcare providers, and State insurance exchanges to measure, report, and improve the experiences healthcare consumers and patients. We specialize in: Survey Research. We administer hundreds of surveys sent to millions of people annually, surveying members about health plans and patients about their doctors and health outcomes. We hold numerous CAHPS certifications, including HEDIS, MA & PDP, ACO, PCMH, ICH, and QHP CAHPS. Data Analysis. Our analyses include scoring, weighting, case-mix adjustment, key driver analysis, opportunity analysis, comparison to internal and external benchmarks, and calculation of data reliability. Reporting. CSS delivers comprehensive reports and fully annotated data files that give users quick, targeted access to results. Provider Directories. CSS works with insurance exchanges to build directories of providers to facilitate comparison of health plans based on provider participation. Cost Modeling. CSS works with insurance exchanges to develop actuarial cost models that allow consumers, navigators, and exchange leaders to compare premiums and estimates of out-of-pocket costs across plans. Health Plan Comparison Tools. CSS creates tools that compare cost, provider participation, and quality of health care planss to aid consumers in choosing plans that best fits their needs. Public Quality Reporting Systems. CSS works with Federal Agencies, Health Insurance Exchanges, and coalitions to design and implement public quality reporting systems that enable consumers to meaningfully compare the quality of doctors or health plans. Direct to Consumer Publications. CSS has direct-to-consumer publications that carry no advertising and offer evaluations of service firms in their local markets.

Listed Jobs

Company Name

Center for the Study of Services

Job Title

Software Developer

Job Description

**Job Title** Software Developer **Role Summary** Design, develop, and maintain both in‑house desktop and web‑based applications supporting high‑volume data import/export, automated quality assurance, calculation/analysis, and report generation for a healthcare survey organization. Collaborate closely with research teams, senior engineering staff, and cross‑functional partners to deliver robust, scalable solutions on time and within budget. **Expectations** - Deliver functional, well‑tested code that meets performance, reliability, and security standards for desktop and web applications. - Work independently and as part of a team, managing multiple concurrent projects and meeting agreed milestones. - Communicate progress, issues, and solutions clearly in written and oral formats to non‑technical stakeholders. - Maintain code quality through rigorous unit and stress testing, proper version control, and adherence to coding best practices. **Key Responsibilities** - Develop, test, and deploy desktop applications using object‑oriented languages (.NET/C#, Java, Python). - Build web applications with ASP.NET, SQL Server, HTML5, CSS/SASS, JavaScript/TypeScript, and adaptive frameworks (Angular, Vue, React, jQuery, Bootstrap, Foundation). - Design and implement RESTful APIs, XML/JSON payloads, and responsive UI layouts. - Manage data pipelines: high‑volume imports/exports, automated QA checks, calculations, and report generation. - Use Git/GitFlow for source control, NPM for package management, and establish unit & stress test suites. - Troubleshoot and resolve production and development issues, ensuring minimal downtime. - Mentor junior developers and collaborate with research analysts to translate data requirements into technical solutions. - Document architecture, code, and user guides for maintenance and audit purposes. - Evaluate and recommend cloud services (AWS, Azure) for application hosting, scalability, and cost optimization. **Required Skills** - Proficiency in at least one object‑oriented language (.NET/C#, Java, Python). - Solid knowledge of data structures, algorithms, and SQL querying. - Experience with ASP.NET MVC/.NET Core, SQL Server, and web technologies (HTML5, CSS/SCSS, JavaScript/TypeScript). - Familiarity with modern front‑end frameworks (Angular, Vue, React) and responsive design. - Competence in Git/GitFlow, NPM, unit testing, and stressful load testing. - Strong analytical, problem‑solving, and troubleshooting abilities. - Time‑management skills to juggle multiple projects simultaneously. - Effective spoken and written communication; adept at detailed documentation. - Proficient with Microsoft Office applications (Excel, Word, PowerPoint). - Bonus: Experience with AWS or Azure cloud environments. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent coursework/experience in object‑oriented programming, data structures, and database systems. - SHRM‑CP certification (required for consideration).

Washington, United states

Hybrid

04-10-2025