USAN, Inc.

About the Company

USAN's tailored offerings enhance your CX strategy and extend the power of Amazon Connect, evolving and scaling your business's approach to customer experience. With over 30 years of contact center expertise, we bring a wealth of knowledge to deliver innovative, secure solutions designed for robust, omnichannel customer interactions. Our commitment is to empower your enterprise with tools and insights to foster deeper customer relationships and drive exceptional service delivery. From strategic consulting to technology offerings to managed services, we're dedicated to guiding you through every stage of the CX journey, ensuring your solutions are as dynamic and forward-thinking as your customers demand.

Listed Jobs

Company Name

USAN, Inc.

Job Title

Software Engineer - Recent Graduate - Hybrid - Norcross, GA

Job Description

**Job Title:** Software Engineer (Entry Level) **Role Summary:** Entry‑level software engineer joining a core development team to expand and enhance a custom reporting product. Work with C#/.NET, SQL Server, JavaScript, Exasol databases, and Tableau BI to design, develop, test, tune, implement, and support high‑volume reporting functionality in a collaborative, deadline‑driven environment. **Expectations:** - Authorized to work for any U.S. employer (no visa sponsorship). - Ability to work with minimal supervision while contributing effectively in a team. - Meet project deadlines and adhere to development standards. - Stay current on technology trends and best practices. **Key Responsibilities:** - Design, develop, test, and maintain database objects and scripts using Exasol. - Create, optimize, and maintain daily reporting functionality and high‑volume queries. - Support and enhance the custom reports product, integrating Tableau BI features. - Perform database performance tuning and ETL processes. - Collaborate with team members on design decisions and code reviews. - Troubleshoot and resolve database administration and design issues. **Required Skills:** - Strong knowledge of relational databases; SQL Server experience preferred. - Proficient programming skills (C#/.NET; exposure to ASP.NET, Python, Java, C/C++, Perl a plus). - Experience with database performance tuning and ETL concepts. - Ability to solve complex database design and administration problems. - Effective teamwork and communication abilities. - Self‑motivated, deadline‑oriented, and capable of independent work. **Required Education & Certifications:** - Bachelor’s degree in Computer Science or related field (minimum GPA 3.6). - No specific certifications required.

Norcross, United states

Hybrid

Junior

04-10-2025