SoftServe

About the Company

SoftServe is a premier IT consulting and digital services provider. We expand the horizon of new technologies to solve today's complex business challenges and achieve meaningful outcomes for our clients. Our boundless curiosity drives us to explore and reimagine the art of the possible. Clients confidently rely on SoftServe to architect and execute mature and innovative capabilities, such as digital engineering, data and analytics, cloud, and AI/ML.

Our global reputation is gained from more than 30 years of experience delivering superior digital solutions at exceptional speed by top-tier engineering talent to enterprise industries, including high tech, financial services, healthcare, life sciences, retail, energy, and manufacturing.

At SoftServe, we live by our values. Trust, teamwork, growth, innovation, willingness to help, and exceeding expectations are engrained in everything we do. We partner with major technology players, such as Google Cloud Platform, Amazon Web Services, Microsoft Azure, Salesforce, NVIDIA, MuleSoft, VMware, and Odoo, to give clients a competitive advantage in the market.

Founded in 1993, our global firm is headquartered in Austin, Texas, USA, and Lviv, Ukraine. Visit our website, blog, media, and news pages for more information.

Blog: softserveinc.com/blog
Media: softserveinc.com/media
News: softserveinc.com/news

Listed Jobs

Company Name

SoftServe

Job Title

Client Partner

Job Description

**Job title** Client Partner **Role Summary** Business Development Leader responsible for increasing account revenue and wallet share by positioning services to mid‑tier and enterprise clients. Utilizes consultative selling, industry insight, and strong client relationships to uncover new opportunities and deliver high‑value solutions. **Expectations** - Achieve defined sales booking and billing targets. - Maintain an active pipeline of new and expanded business opportunities. - Deliver superior client satisfaction (NPS) and champion client success. - Ensure compliance with contractual, regulatory, and company policies. **Key Responsibilities** - Develop and execute Key Account Plans aligned with clients’ strategic goals. - Build and sustain trusted relationships with executive and operational stakeholders. - Identify client pain points, articulate value propositions, and secure approvals for new initiatives. - Lead opportunity and proposal management: qualify leads, facilitate proposals, coordinate follow‑ups, and close deals. - Collaborate cross‑functionally with Account Executives, services teams, partners, and legal to deliver integrated solutions. - Track contract renewals, negotiations, NDAs and other legal documentation. - Maintain accurate, actionable data in CRM to support retention and growth activities. - Monitor client health, NPS metrics, and intervention needs to improve satisfaction. - Represent clients’ interests in internal forums and advocate for continuous improvement. **Required Skills** - 5+ years of consultative sales or enterprise client management experience. - Proven track record of generating account revenue growth with large ISVs or enterprise customers. - Strong negotiation, influence, and presentation skills. - Ability to work effectively with multicultural, geographically dispersed teams. - Deep understanding of IT consulting, software development, and industry best practices. - Proficiency in managing contracts, renewals, and compliance requirements. - Data‑driven mindset; adept at CRM usage and reporting. **Required Education & Certifications** - Bachelor’s degree in Business, Marketing, Information Technology, or related field. - Professional certifications such as Certified Professionals in Sales (e.g., CSW, CPS) or relevant IT industry credentials are preferred.

United kingdom

Remote

12-12-2025